Commerce Studio by 1440 Overview

1440 is an omnichannel engagement suite designed for Salesforce users aiming to enhance customer interactions throughout their journey. By integrating seamlessly with Salesforce, it allows teams to unify conversations, ensuring no message is overlooked. This tool is particularly useful for businesses looking to resolve issues swiftly and personalize customer experiences effortlessly. A unique feature of 1440 is its focus on transforming everyday conversations into sales opportunities, making it a valuable asset for sales and customer service teams. The suite's emphasis on maximizing the 1440 minutes in a day highlights its commitment to efficiency and effectiveness in customer engagement.

Use Cases

Customers recommend Social Media Analytics, Order Management, Contacts History, as the business use cases that they have been most satisfied with while using Commerce Studio by 1440.

Other use cases:

  • Products & Pricelist Management
  • Onboarding
  • Forecasting
  • Lead Tracking
  • Tracking Contacts
  • Engaging And Following Up
  • Workflow Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Commerce Studio by 1440.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Commerce Studio by 1440 Use-Cases and Business Priorities: Customer Satisfaction Data

Commerce Studio by 1440 works with different mediums / channels such as Phone Calls.

Reviews

"...Be ready to learn the ins and outs of Salesforce as software...." Peer review by Morgan D, Ecommerce Manager

Commerce Studio by 1440, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Commerce Studio by 1440 offers 360° support and logistics management for optimal customer experience. It integrates order management across all sales platforms.

Popular Business Setting

for Commerce Studio by 1440

Top Industries

  • Computer Software
  • Retail
  • Medical Devices

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Commerce Studio by 1440 is popular in Computer Software, Retail, and Medical Devices and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Commerce Studio by 1440 Use Cases

How does Commerce Studio by 1440 facilitate Social Media Analytics?

How efficiently Does Commerce Studio by 1440 manage your Order Management?

Why is Commerce Studio by 1440 the best choice for Contacts History?

How does Commerce Studio by 1440 address your Products & Pricelist Management Challenges?

What solutions does Commerce Studio by 1440 provide for Onboarding?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Commerce Studio by 1440 solved their CRM needs. Cuspera uses 143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Retail

CASE STUDY Linda's Stuff

Linda's Stuff automated eBay processes, saving hundreds of hours, enabling business growth and resource reallocation for scaling.

Retail

CASE STUDY Headlights Depot

Headlights Depot improved order management, handling more products and orders efficiently, enhancing customer satisfaction levels significantly.

Health, Wellness and Fitness

CASE STUDY Reckitt

Reckitt efficiently managed increased reviews during the COVID-19 pandemic without hiring more staff, reducing response backlogs and times through enhanced user-generated content and loyalty solution...s.

Automotive

CASE STUDY Les Schwab

Reputation Studio helped Les Schwab manage online reviews across nearly 500 tire centers. Before, the team took 4 minutes to respond to each review and managed 150 reviews daily using manual processe...s. With Reputation Studio integrated into Salesforce, reviews from Google, Yelp, and Facebook were pulled in real-time, prioritized, and responded to directly from dashboards. The average review response time dropped to under 60 seconds in the first week, and later to 30 seconds. The response rate increased from 50% to 99%, and efficiency improved by 92%.

Automotive

CASE STUDY Les Schwab Tires

Les Schwab, one of the largest tire businesses in the United States, sought to enhance its customer service by managing online reviews more efficiently. By utilizing Reputation Studio integrated with... platforms like Google Business, Yelp, Facebook, Bazaarvoice, and Salesforce, Les Schwab improved its review management process, reducing average response times to under 60 seconds.

lightning

Peers used Commerce Studio by 1440 for social media analytics and order management

Commerce Studio by 1440 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.03/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (23)
Custom Reports

4.22/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.03/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (23)
Custom Reports

4.22/5

Read Reviews (18)

Software Failure Risk Guidance

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for Commerce Studio by 1440

Top Failure Risks for Commerce Studio by 1440

1440 Media, Inc. News

Using Messaging to Re-engage Abandoned Carts

Ideally, every shopper who landed on your ecommerce site would find something that perfectly fit their needs, add it to their cart, and complete the transaction. But that’s just not realistic.  If cart abandonment is a challenge for your brand, you’re not alone. It’s an extremely common problem across all brands and industries.  But that…

The post Using Messaging to Re-engage Abandoned Carts appeared first on 1440.io.

Review Monitoring for Salesforce Users

As a consumer, you probably depend on ratings and reviews to make informed purchase decisions. If so, you’re in good company. According to Bazaarvoice, 89% of consumers consult ratings and reviews before making a purchase. 89% of consumers consult ratings and reviews prior to making a purchase. Source: Bazaarvoice, What’s in a review?  As a…

The post Review Monitoring for Salesforce Users appeared first on 1440.io.

Beyond Entertainment: The Business Value of TikTok and TikTok Shop

Chances are, you’re familiar with TikTok. You might even have a TikTok user living under your roof. Maybe that TikTok user is you. That endless stream of short form videos set to catchy music is certainly entertaining. But TikTok also packs some serious business value for brands that do it right. TikTok plays a key…

The post Beyond Entertainment: The Business Value of TikTok and TikTok Shop appeared first on 1440.io.

New Salesforce Research Reveals the Key to Revenue Growth in 2024

Historically, there were a few major brands that dominated any given product or service category. If you were in the market for a washing machine, you’d choose between Maytag and Whirlpool. If you needed an oil change, you had your pick of Jiffy Lube or Midas. Those days are long gone. Today, consumers have a…

The post New Salesforce Research Reveals the Key to Revenue Growth in 2024 appeared first on 1440.io.

1440 Media, Inc. Profile

Company Name

1440 Media, Inc.

Company Website

https://www.1440.io/

HQ Location

Employees

11-50

Social