commercetools Overview
Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.
Use Cases
Customers recommend Engagement Management, Advertisement, Trade Show Marketing, as the business use cases that they have been most satisfied with while using commercetools.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using commercetools.
commercetools Use-Cases and Business Priorities: Customer Satisfaction Data
commercetools works with different mediums / channels such as Mobile. Video. User Generated Content etc.
commercetools's features include Personalization. and commercetools support capabilities include 24/7 Support, AI Powered, Email Support, etc. also commercetools analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It collects the customer, product, pricing data from the ERP system and provides the interaction through the API model...." Peer review by Manager in Information Technology
commercetools, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for commercetools
Top Industries
- Information Technology and Services
- Food & Beverages
Popular in
- Small Business
- Enterprise
- Mid Market
commercetools is popular in Information Technology And Services, and Food & Beverages, and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on commercetools Use Cases
What benefits does commercetools offer for Engagement Management?
How does commercetools facilitate Advertisement?
13+ more Business Use Cases
24 buyers and buying teams have used Cuspera to assess how well commercetools solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Case Studies
CASE STUDY Normet
CASE STUDY Harry Rosen
CASE STUDY Harry Rosen
Video
Commercetools digs Normet out of the "no B2B eCommerce" hole

commercetools Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (19) |
Analytics | Read Reviews (7) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (19) |
Analytics | Read Reviews (7) |
commercetools Integrations
commercetools integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for commercetools
Overall Risk Meter
Top Failure Risks for commercetools
commercetools News
Worldline : partners with commercetools to enhance payment solutions for e-commerce businesses
Commercetools and Worldline have partnered to enhance e-commerce payment solutions. This collaboration allows commercetools customers to access Worldline's diverse payment offerings, including multi-currency support and advanced fraud detection. In return, Worldline's clients can leverage commercetools' advanced commerce capabilities, optimizing checkout experiences and driving growth.
Alexandre Chaumien departs commercetools to take on EMEA enterprise sales role at Shopify - Retail Technology Innovation Hub
Alexandre Chaumien, formerly vice president of global business development at commercetools, has left the company to become director of enterprise sales for EMEA at Shopify. His background includes roles at NetSuite, Adobe, and SAP.
commercetools Launches Commerce MCP and AI Hub - MarTech Cube
commercetools has introduced Commerce MCP and AI Hub, expanding its ecommerce platform with advanced AI-driven features. These new solutions aim to help retailers and brands enhance digital commerce experiences, streamline operations, and leverage artificial intelligence for improved customer engagement and sales performance.
LEVO named APAC launch partner for global Optimizelycommercetools alliance - Mumbrella
LEVO has been named the exclusive APAC launch partner for the global alliance between Optimizely and commercetools. This partnership will deliver a unified, composable solution integrating Optimizelys Digital Experience Platform with commercetools MACH-certified commerce infrastructure. The offering targets enterprise B2C retailers seeking rapid, AI-driven content and commerce experiences, with general availability set for Q3 2025.
commercetools Profile
Company Name
commercetools
Company Website
https://commercetools.com/HQ Location
Munich, Bayern
Employees
101-250
Social
Financials
PRIVATE