Compass Automation Platform Overview

Compass-automation-platform is a full-stack Managed CPaaS designed for comprehensive voice and text automation. It is purpose-built to deliver effective communication results.

Use Cases

Customers recommend Call Recording, Call Analytics, Call Scoring, as the business use cases that they have been most satisfied with while using Compass Automation Platform.

Other use cases:

  • Lead Analytics
  • Segmentation And Targeting
  • Engaging And Following Up
  • Channel Marketing
  • Measuring Net Promoter Score
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Efficiency is the most popular business priority that customers and associates have achieved using Compass Automation Platform.

Other priorities:

See all business priorities See less business priorities

Compass Automation Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Compass Automation Platform works with different mediums / channels such as Phone Calls, and Omnichannel,

Compass Automation Platform's features include Recording.

Reviews

"...Keyword Tracking Multi-Channel Tracking for an Omni-Channel Experience Self-Service & Full Service Geographic Targeting Prospect Intelligence Call Analytics Call Recording Call Scoring...." Peer review

Compass Automation Platform, belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Compass Automation Platform Use Cases

What Are the key features of Compass Automation Platform for Call Recording?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Compass Automation Platform solved their Other Demand Generation needs. Cuspera uses 168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

lightning

Peers used Compass Automation Platform for call recording and call analytics

Compass Automation Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.84/5 ★

Read Reviews (19)
Custom Reports

4.78/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.84/5 ★

Read Reviews (19)
Custom Reports

4.78/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for Compass Automation Platform

Top Failure Risks for Compass Automation Platform

IVR Technology Group Profile

Company Name

IVR Technology Group

Company Website

https://www.ivrtechgroup.com

HQ Location

65 Lawrence Bell Dr, Buffalo, New York 14221, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE