Concentrix Overview
Concentrix is a global technology and services leader powering the world’s best brands. Future growth and innovation are continually driven by Concentrix.
Use Cases
Customers recommend Sending & Publishing Communications, Engagement Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Concentrix.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Concentrix.
Concentrix Use-Cases and Business Priorities: Customer Satisfaction Data
Concentrix's features include Personalization. and Concentrix support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Concentrix analytics capabilities include Analytics, and Custom Reports.
Reviews
"...As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, ServiceSource expands customer lifetime value by helping companies to more efficiently and effectively find, convert, grow and retain their B2B customer relationships...." Peer review
Concentrix, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Concentrix Use Cases
What benefits does Concentrix offer for Sending & Publishing Communications?
What Are the key features of Concentrix for Engagement Management?
How efficiently Does Concentrix manage your Lifetime Value Management?
How efficiently Does Concentrix manage your International Marketing?
28+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Concentrix solved their Help Desk needs. Cuspera uses 392 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Insurance
|
Insurance |
CASE STUDY One of the largest insurance companies in the world.Read More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY Airline IndustryRead More |
|
Information Technology and Services
|
Information Technology and Services |
CASE STUDY FastlyRead More |
Peers used Concentrix for sending & publishing communications and engagement management
Concentrix Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Concentrix
Overall Risk Meter
Top Failure Risks for Concentrix
Concentrix Corporation News
Concentrix Positioned as Highest Leader in Everest Groups B2B Sales Services PEAK Matrix Assessment 2024
Concentrix is recognized as the Highest Leader in Everest Groups B2B Sales Services PEAK Matrix Assessment 2024 for its AI integration, partner ecosystem, and client flexibility.
Concentrix continues to lead as the best employer in Kosovo - KosovaPress
Concentrix is recognized as the best employer in Kosovo according to KosovaPress.
Concentrix Named a Strong Performer in The Forrester Wave: Customer Experience Strategy Consulting Services, Q4 2024
Concentrix has been recognized as a Strong Performer in The Forrester Wave: Customer Experience Strategy Consulting Services, Q4 2024, highlighting its industry expertise and ability to leverage best practices for strategic advancement.
Concentrix Corporation Feeds
Concentrix acquires BlinkCX in PH - The Manila Times
Concentrix has acquired BlinkCX in the Philippines, expanding its operations and capabilities in the region.
Concentrix Reports Fourth Quarter and Fiscal Year 2024 Results
Concentrix Corporation reports Q4 and fiscal year 2024 results, showing revenue growth, market traction with new applications, and increased share repurchase authorization. They returned $220 million to shareholders and provided 2025 guidance for revenue and cash flow expansion.
Concentrix Schedules Release of Fourth Quarter and Full Year Fiscal 2024 Financial Results and Webcast of Investor Conference Call - The Manila Times
Concentrix plans to release its fourth quarter and full year fiscal 2024 financial results and host a webcast for an investor conference call.
Concentrix Corporation Profile
Company Name
Concentrix Corporation
Company Website
https://www.concentrix.com/HQ Location
Employees
10,001+
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