ConnectWise Control Overview
ConnectWise ScreenConnect™ allows remote desktop and mobile support to solve technical issues anytime, anywhere. Try their remote access software today.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using ConnectWise Control.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ConnectWise Control.
ConnectWise Control Use-Cases and Business Priorities: Customer Satisfaction Data
ConnectWise Control works with different mediums / channels such as Chat.
ConnectWise Control's features include Personalization, Ticketing, Recording, etc. and ConnectWise Control support capabilities include Chat Support, Email Support, Phone Support, etc. also ConnectWise Control analytics capabilities include Analytics, and Custom Reports.
Reviews
"...In our company ScreenConnect's primary function is to support clients and for team collaboration and the only situation that it less appropriate is when there is a hardware failure that requires a technician be on site...." Peer review by Craig Mckay, Network Systems Manager, Byrchall High School
ConnectWise Control, EmailMeForm, SUMO Scheduler Platform, LogMeIn Central, ConnectWise Suite, etc., all belong to a category of solutions that help Digital Signage. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ConnectWise Control
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
ConnectWise Control is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on ConnectWise Control Use Cases
How efficiently Does ConnectWise Control manage your Helpdesk Management?
What benefits does ConnectWise Control offer for Collaboration?
How can ConnectWise Control optimize your Sales Document Management Workflow?
What Are the key features of ConnectWise Control for Engagement Management?
How can ConnectWise Control enhance your White Labeling process?
40+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ConnectWise Control solved their Digital Signage needs. Cuspera uses 12273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signage needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Information Technology and Services
|
Information Technology and Services |
CASE STUDY Reboot NetworksRead More |
|
Information Technology and Services
|
Information Technology and Services |
Case Study Breakwater ITRead More |
|
Manufacturing
|
Manufacturing |
CASE STUDY NatureFresh™ FarmsRead More |
Frequently Asked Questions(FAQ)
for ConnectWise Control
What is ConnectWise Control?
ConnectWise Control is a remote desktop software that provides secure and reliable remote control that support to tackle any issue that comes on the way, no matter anytime and anywhere the clients are located. It helps to acquire customers, enhance customer relationships and increase sales and revenue.
It’s full remote control capabilities supports the help-desk style services, delivering on-demand remote issue resolution anytime, anywhere. Also, its unattended access and device management capabilities help to provide superior service delivery without disrupting the end-user.
ConnectWise Control features include remote unattended access, maximize compatibility providing excellent support for techs and customers, incorporate control into the existing web presence, easily manage machines setting up endpoint monitoring and alerts and more.
What is ConnectWise Control used for?
What are the top features of ConnectWise Control?
Who uses ConnectWise Control?
What are ConnectWise Control alternatives?
Where is ConnectWise Control located?
Peers used ConnectWise Control for helpdesk management and collaboration
ConnectWise Control Competitors
ConnectWise Control Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (103) |
| Custom Reports | Read Reviews (426) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (103) |
| Custom Reports | Read Reviews (426) |
Software Failure Risk Guidance
?for ConnectWise Control
Overall Risk Meter
Top Failure Risks for ConnectWise Control
ConnectWise, LLC News
Peter Kujawa and Keith Graham of ConnectWise Recognized on - GlobeNewswire
Peter Kujawa and Keith Graham of ConnectWise were named to the 2025 CRN Channel Chiefs list for their leadership and impact on the company's success and the MSP community.
CrashPlan Integrates with ConnectWise Through Invent Program
CrashPlan has integrated its services with ConnectWise through the ConnectWise Invent Program, enhancing product compatibility and offerings for users.
CrashPlan Integrates with ConnectWise Through Invent Program - The Manila Times
CrashPlan has integrated with ConnectWise through the Invent Program, enhancing their technology offerings.
ConnectWise, LLC Feeds
ConnectWise expands C-suite in executive shake-up - Tampa Bay Business Journal
ConnectWise expands C-suite in executive shake-up - Tampa Bay Business Journal
ConnectWise Announces Strategic Executive Appointments to Strengthen Partner Experience
ConnectWise has announced new strategic executive appointments to enhance the partner experience.
Channel Brief: ConnectWise Names New Channel Leadership - Channel E2E
ConnectWise has appointed new leaders for its channel team.
ConnectWise, LLC Profile
HQ Location
4110 George Rd., Suite 200, Tampa, FL 33634, USA
Employees
501-1000
Social
Financials
M&A
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