ContactPigeon Overview

ContactPigeon enhances retail marketing strategies with its omnichannel customer engagement platform. Retailers can deliver personalized experiences through perfectly-timed messages across various marketing channels, leveraging data-driven audience targeting. The platform supports rapid deployment with pre-built automated eCommerce customer journeys, ensuring swift integration with top platforms. Recognized for its effective customer support, ContactPigeon is a preferred choice among numerous retailers. Its ability to unify multiple marketing solutions into a single platform offers a competitive edge, streamlining communication and engagement efforts. This positions retailers to optimize customer interactions and potentially increase ROI through tailored marketing initiatives.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Onboarding, as the business use cases that they have been most satisfied with while using ContactPigeon.

Other use cases:

  • Social Media Analytics
  • Segmentation And Targeting
  • Identify Target Customers
  • Customise Loyalty Program
  • Tracking Contacts
  • Campaign Management
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ContactPigeon.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Improve ROI
  • Build Brand Awareness
See all business priorities See less business priorities

ContactPigeon Use-Cases and Business Priorities: Customer Satisfaction Data

ContactPigeon works with different mediums / channels such as Website. E-Mail. User Generated Content etc.

ContactPigeon's features include Alerts: Popups & Notifications, Personalization, and Landing Page. and ContactPigeon support capabilities include 24/7 Support, Email Support, Phone Support, etc. also ContactPigeon analytics capabilities include Analytics, and Custom Reports.

Reviews

"...(1) robust features that allow you to customize triggers and automation flows, (2) supports multiple messages types (email, in-site msgs, push notifications) so you can run marketing simultaneously across various channels, (3) great customer care with nearly 1-on-1 onboarding experience. ...." Peer review by Ismini V., Marketing - Product Development, Education

ContactPigeon, Casecamp, User.com, CloudShare, Leanplum, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ContactPigeon offers an Omnichannel Customer Engagement Platform ideal for scaling businesses. Effortless increased sales can be achieved through its comprehensive tools.

Popular Business Setting

for ContactPigeon

Top Industries

  • Retail
  • Internet
  • Education

Popular in

  • Small Business
  • Mid Market

ContactPigeon is popular in Retail, Internet, and Education and is widely used by Small Business, and Mid Market,

Comprehensive Insights on ContactPigeon Use Cases

What makes ContactPigeon ideal for Engagement Management?

How efficiently Does ContactPigeon manage your Sending & Publishing Communications?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ContactPigeon solved their Marketing Automation needs. Cuspera uses 282 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Food & Beverages

CASE STUDY Gregory’s Coffee

Achieved A 9% Increase In Customer Retention And A 12% Boost In Revenue Through Personalized Marketing Campaigns.

Read more →
Retail

CASE STUDY Tesco

Tesco used ContacPigeon to improve its online grocery business. Tesco built the world's first virtual grocery store in South Korea. This led to a 76% increase in new registered members and a 130% ris...e in online sales. Tesco became the top online grocery retailer in South Korea. The company later opened a virtual grocery shop in the UK.

Read more →

Case Study Gregory’s Coffee

Achieved A 9% Increase In Customer Retention And A 12% Boost In Revenue Through Personalized Marketing Campaigns.

Read more →
Apparel & Fashion

CASE STUDY Farfetch

Farfetch used eCommerce marketing automation to grow its luxury fashion business. The company focused on helping small boutique owners reach global markets. Farfetch used search engine optimization a...nd paid search advertising to drive traffic. In Q4 2019, Farfetch’s gross profit reached $176.1 million, up 87% from the previous year. The company now sells products from over 700 boutiques and brands worldwide.

Read more →
Apparel & Fashion

CASE STUDY ASOS

ASOS used ContactPigeon to grow as a top UK eCommerce retailer. The company focused on customer experience, offering free worldwide shipping and returns. ASOS improved mobile shopping and expanded to... 196 countries. In 2018, ASOS saw a 28% increase in pretax profit and 26% revenue growth. Their strategy helped them become a global leader in online fashion.

Read more →

Case Study Gregory’s Coffee

Achieved A 9% Increase In Customer Retention And A 12% Boost In Revenue Through Personalized Marketing Campaigns.

Read more →

Video

ContactPigeon Customer Review: Sugarfree

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Peers used ContactPigeon for engagement management and sending & publishing communications

ContactPigeon Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.83/5 ★

Read Reviews (18)
Custom Reports

4.63/5 ★

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.83/5 ★

Read Reviews (18)
Custom Reports

4.63/5 ★

Read Reviews (33)

Software Failure Risk Guidance

?

for ContactPigeon

Overall Risk Meter

Low Medium High

Top Failure Risks for ContactPigeon

ContactPigeon Profile

Company Name

ContactPigeon

Company Website

https://www.contactpigeon.com/cp/

HQ Location

74 Pentelis Avenue,, Athens, Chalandri 15233, GR

Employees

11-50

Social

Linkedin

Financials

PRIVATE