Contaque Overview

Contaque offers cloud-based contact center software with AI, voice and chat bots, and sentiment analysis. GSM-based calling is also supported.

Use Cases

Customers recommend Helpdesk Management, Campaign Analytics, Lead Management, as the business use cases that they have been most satisfied with while using Contaque.

Other use cases:

  • Call Analytics
  • Telemarketing
  • Tracking & Monitoring Communications
  • Conference Call Management
  • Engaging And Following Up
  • Customer Feedback Management
See all use cases See less use cases

Contaque Use-Cases and Business Priorities: Customer Satisfaction Data

Contaque works with different mediums / channels such as Phone Calls.

Reviews

"...Contaque is a call center solution which embraces internet and open source technology that integrates with your existing voice and data systems...." Peer review

Contaque, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Contaque

Top Industries

  • Telecommunications
  • Education
  • Entertainment

Popular in

  • Enterprise
  • Mid Market

Contaque is popular in Telecommunications, Education, and Entertainment and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Contaque Use Cases

How can Contaque enhance your Helpdesk Management process?

Contaque Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.03/5 ★

Read Reviews (2)
Custom Reports

4.29/5 ★

Read Reviews (11)
Analytics

4.14/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.03/5 ★

Read Reviews (2)
Custom Reports

4.29/5 ★

Read Reviews (11)
Analytics

4.14/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Contaque

Top Failure Risks for Contaque

Contaque Profile

Company Name

Contaque

Company Website

https://contaque.com/

HQ Location

C-106,Ground Floor, Sector - 2 NOIDA, INDIA

Employees

51-200

Financials

NA