Contivio Overview
Contivio's toolbar streamlines contact center management with phone controls and advanced routing. It integrates seamlessly with leading CRM products for enhanced efficiency.
Use Cases
Customers recommend Call Recording, Communication Management, Revenue Cycle Management, as the business use cases that they have been most satisfied with while using Contivio.
Business Priorities
Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Contivio.
Contivio Use-Cases and Business Priorities: Customer Satisfaction Data
Contivio works with different mediums / channels such as Phone Calls. Text SMS. E-Mail etc.
Contivio's features include Recording, and Alerts: Popups & Notifications. and Contivio support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Contivio analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The ability to record the call and attach it to the appropriate Salesforce account in real time...." Peer review by Verified Reviewer, Computer Software
Contivio, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Contivio
Top Industries
- Computer Software
- Wholesale
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
Contivio is popular in Computer Software, Wholesale, and Information Technology And Services and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on Contivio Use Cases
How can Contivio enhance your Call Recording process?
What solutions does Contivio provide for Communication Management?
How efficiently Does Contivio manage your Helpdesk Management?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Contivio solved their Contact Center Software needs. Cuspera uses 192 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Retail
|
Retail |
CASE STUDY Alton LaneRead More |
|
Manufacturing
|
Manufacturing |
CASE STUDY White LabsRead More |
|
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
CASE STUDY Renew Co.Read More |
Video
Contivio for NetSuite CRM
Peers used Contivio for call recording and communication management
Contivio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Contivio
Top Failure Risks for Contivio
Contivio Profile
Company Name
Contivio
Company Website
https://www.contivio.com/HQ Location
2151 Michelson Dr, Irvine, CA 92612, US
Employees
11-50
Social
Financials
PRIVATE
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