Convoso contact center Overview
Convoso's outbound call center software enhances contact rates and boosts revenue through advanced dialer technology. Businesses using Convoso experience increased efficiency in reaching potential customers, minimizing spam calls while maximizing sales connections. The software integrates seamlessly across platforms, reducing silos and improving data flow. Users benefit from AI-driven insights that navigate compliance with state calling restrictions, ensuring legal adherence. This tool is ideal for sales teams aiming to expand customer engagement and improve conversion rates. Real-world applications show teams achieving higher call productivity and sales outcomes.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Convoso contact center.
Business Priorities
Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Convoso contact center.
Convoso contact center Use-Cases and Business Priorities: Customer Satisfaction Data
Convoso contact center works with different mediums / channels such as Phone Calls. E-Mail. Games etc.
Convoso contact center's features include Dashboard, Recording, Gamification, etc. and Convoso contact center support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Convoso contact center analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Our all-in-one platform puts your business at the forefront of innovation and productivity by applying gamification ( game-like mechanics) that help engage and motivate your team to hit and exceed your business KPIs through the use of leaderboards, points, custom agent avatars, etc...." Peer review
Convoso contact center, Squaretalk Predictive dialer, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Convoso is a leading CCaaS provider offering top-tier customer support. Demos can be scheduled to learn more about their call and contact center software.
Popular Business Setting
for Convoso contact center
Top Industries
- Insurance
- Financial Services
- Real Estate
Popular in
- Small Business
- Mid Market
- Enterprise
Convoso contact center is popular in Insurance, Financial Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Convoso contact center Use Cases
What Are the key features of Convoso contact center for Helpdesk Management?
How can Convoso contact center optimize your Workflow Management Workflow?
How does Convoso contact center address your Engaging And Following Up Challenges?
What benefits does Convoso contact center offer for Contact List Management?
What benefits does Convoso contact center offer for Digital Marketing?
21+ more Business Use Cases
16 buyers and buying teams have used Cuspera to assess how well Convoso contact center solved their Contact Center Software needs. Cuspera uses 441 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
CASE STUDY HomeCraft Gutter Protection
CASE STUDY Medigap Life
CASE STUDY Kaise Home Improvement Specialists / Spartan Marketing Group
CASE STUDY Supreme Health Options
CASE STUDY MediaMix
CASE STUDY Long Home Products
Video
Contact Center Software: Accelerate Sales & Lead Generation Growth | Convoso
Peers used Convoso contact center for helpdesk management and workflow management
Convoso contact center Competitors
Convoso contact center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (7) |
Convoso contact center Integrations
Convoso contact center integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Convoso contact center
Software Failure Risk Guidance
?for Convoso contact center
Overall Risk Meter
Top Failure Risks for Convoso contact center
Convoso, Inc. News
Aragon Research Globe Identifies Convoso as a Specialist for AI Agent Platforms in the Intelligent Contact - EIN News
Aragon Research Globe recognizes Convoso as a specialist in AI agent platforms for intelligent contact centers.
Convoso Launches Reassigned Numbers Database Lookup, a ...
Convoso has launched a Reassigned Numbers Database Lookup tool to enhance TCPA compliance and improve sales team efficiency. The platform includes features like multimode dialing, campaign management, and AI automation to boost contact rates and sales performance.
Convoso, Inc. Profile
Company Name
Convoso, Inc.
Company Website
https://www.convoso.com/HQ Location
5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Employees
11-50
Social
Financials
PRIVATE
