CoolFocus Overview
Here’s the scoop on CoolFocus! We've gathered over 39 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CoolFocus, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CoolFocus is right for your needs? Our Cuspera AI engine can evaluate how CoolFocus fits your specific business needs, industry, and context. Get your personalized assessment report today.
CoolFocus supports business activities such as:
- Helpdesk Management
- Engaging And Following Up
CoolFocus can help you with many business goals, such as Enhance Customer Relationships. It can help manage these activities if you use Phone Calls for these needs.
CoolFocus Reviews
13 buyers and buying teams have used Cuspera to assess how well CoolFocus solved their CRM needs. Cuspera uses 39 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships is the most popular business priority peers achieved using CoolFocus.
Use Cases
Peers recommend Helpdesk Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using CoolFocus.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
3.61/5 ★ |
"...Integration Integration to QuickBooks, Excel, eGiving Systems, Zapier, multiple National Call Centers for Pregnancy Centers, and more. ..." home |
| Engaging And Following Up |
3.28/5 ★ |
"...Customer Engagement Specialist. ..." home |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
3.61/5 ★ |
"...Integration Integration to QuickBooks, Excel, eGiving Systems, Zapier, multiple National Call Centers for Pregnancy Centers, and more. ..." home |
|
| Engaging And Following Up |
3.28/5 ★ |
"...Customer Engagement Specialist. ..." home |
|
IT and Other Capabilities
for CoolFocus
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for CoolFocus
Top Failure Risks for CoolFocus
Vendor Profile Details
Company Name
WayCool Software, Inc
Company Website
//waycoolsw.comHQ Location
Birmingham, AL 35244, US
Employees
1-10
Social
Financials
PRIVATE
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