Coretec Complaints Pro Overview

This is a summary of the comprehensive capabilities and benefits of Coretec Complaints Pro based on over 123 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Coretec Complaints Pro, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Coretec Complaints Pro is right for your needs? Our Cuspera AI engine can evaluate how Coretec Complaints Pro fits your specific business needs, industry, and context. Get your personalized assessment report today.

Coretec Complaints Pro supports business activities such as:

  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Measuring Net Promoter Score
  • Sales Review & Feedback
  • Market Research

Coretec Complaints Pro can help you with many business goals, such as Scale Best Practices, Enhance Customer Relationships, and Improve Efficiency. As a solution, Coretec Complaints Pro's capabilities include Feedback Surveys.

Coretec Complaints Pro Real Estate Vertical is its biggest customer base.

Reviews

"I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro is by far and away the best. " - Glen Cooper

Coretec Complaints Pro Reviews

26 buyers and buying teams have used Cuspera to assess how well Coretec Complaints Pro solved their Help Desk needs. Cuspera uses 123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities peers achieved using Coretec Complaints Pro.

Other priorities:

  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Competitive Intelligence , Measuring Customer Satisfaction , Measuring Net Promoter Score , as the business use cases that they have been most satisfied while using Coretec Complaints Pro.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Competitive Intelligence

4.46/5 ★

Read Reviews (8)

"...Reports, Charts & Dashboards Get real business intelligence out of your complaints data without wasting time in Excel. ..." Industry Specific Complaints Management Software
Measuring Customer Satisfaction

3.66/5 ★

Read Reviews (1)

"...Quality Assurance Alarms Identify root causes of complaints, reducing costs, improving customer satisfaction. ..." Industry Specific Complaints Management Software
Measuring Net Promoter Score

3.28/5 ★

Read Reviews (1)

"...Survey (NPS, CSAT)..." Industry Specific Complaints Management Software
PEER EXPERIENCES
Competitive Intelligence

4.46/5 ★

Read Reviews (8)

"...Reports, Charts & Dashboards Get real business intelligence out of your complaints data without wasting time in Excel. ..." Industry Specific Complaints Management Software
Measuring Customer Satisfaction

3.66/5 ★

Read Reviews (1)

"...Quality Assurance Alarms Identify root causes of complaints, reducing costs, improving customer satisfaction. ..." Industry Specific Complaints Management Software
Measuring Net Promoter Score

3.28/5 ★

Read Reviews (1)

"...Survey (NPS, CSAT)..." Industry Specific Complaints Management Software

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 123 insights from peers and experts to help you assess how these Coretec Complaints Pro use cases fit your Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Coretec Complaints Pro testimonial

Glen Cooper

National Manager Complaint Solutions

First State Super

I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro is by far and away the best. Testimonial By Glen Cooper
CUSTOMERS TESTIMONIALS
Coretec Complaints Pro testimonial

Glen Cooper

National Manager Complaint Solutions

First State Super

I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro is by far and away the best. Testimonial By Glen Cooper

Case Studies

COMPANY CASE STUDIES
Coretec Complaints Pro case study
Case Study Wesley Mission

Learn how Wesley Mission was able to centralize their Complaints and Compliments processes across the organization with an efficient process and implement Risk Assessments and Corrective and Preventive Actions to achieve continous improvement.

Read More
Coretec Complaints Pro case study
Case Study NRMA

Learn how NRMA was able to fix their complaints handling issues by turning to Complaints Pro as a more efficient and technology-savvy complaints handling system.

Read More
Coretec Complaints Pro case study
Case Study Wesley Mission

Learn how Wesley Mission was able to centralize their Complaints and Compliments processes across the organization with an efficient process and implement Risk Assessments and Corrective and Preventive Actions to achieve continous improvement.

Read More

Based on peer insights

Cuspera recommends Coretec Complaints Pro for

Use Cases Competitive Intelligence , Measuring Customer Satisfaction , Measuring Net Promoter Score
Features Feedback Surveys
Business Priorities Scale Best Practices, Enhance Customer Relationships, Improve Efficiency
Industries Real Estate, Financial Services

Popular Business Setting

for Coretec Complaints Pro

Top Industries

  • Real Estate
  • Financial Services

Popular in

  • Large Enterprise
  • Mid Market
lightning

Peers used Coretec Complaints Pro to Scale best practices and Enhance customer relationships

Peer and Expert Opinion on Features

for Coretec Complaints Pro

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.12/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.12/5 ★

Read Reviews (5)

IT and Other Capabilities

for Coretec Complaints Pro

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (8)
Data Export

3.95/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (8)
Data Export

3.95/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.31/5 ★

Read Reviews (52)
Phone Support

3.05/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.31/5 ★

Read Reviews (52)
Phone Support

3.05/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (10)
Analytics

4.13/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (10)
Analytics

4.13/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Coretec Complaints Pro

Top Failure Risks for Coretec Complaints Pro

Vendor Profile Details

Company Name

Causia®

Company Website

https://www.causia.com.au/

HQ Location

Coretec Cleveland Inc., 7 Ascot Parkway, Cuyahoga Falls, OH 44223, US

Employees

11-50

Social