Corrigo - Field Service Management: Use Cases, Capabilities & Competitors

Johnson Controls, Inc. (JCI) uses the Corrigo platform to manage industrial work orders efficiently. The main challenge was keeping employees trained in a heavily transactional facility management en...vironment. Corrigo helps filter and track work orders, ensuring they are directed correctly. Weekly calls with JLL teams help track work order progress. The platform's tracking capabilities and online training at JLLT University are highly valued by JCI.
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Royal London Asset Management wanted to increase asset value and reduce carbon emissions. They used Hank's AI technology in a 125,000-square-foot property. This improved HVAC operations and energy ef...ficiency. They achieved 21% energy savings and a 708% ROI. Equipment life was extended by 1 to 2 years.
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Samuels & Associates faced high energy costs for their 492,126 sq. ft. property in Boston, MA. They spent about $826,000 annually, with 45% of this on HVAC energy. They used Hank, an AI-based HVAC op...timization solution, to reduce these costs. Hank's experts worked with Eversource, the utility provider, to find savings. As a result, Samuels & Associates achieved an estimated annual cost reduction of $71,500, which is a 19% reduction in HVAC energy consumption.
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Corrigo Enterprise helped PSG Holdings manage 300-500 monthly work orders. Manual processes were replaced with automated assignment and real-time mobile access. The transition took six months. Admini...strative workload dropped sharply. Managers gained real-time visibility into technician locations and job status. Service delivery improved for commercial and government clients.
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The world's largest e-commerce retailer uses Corrigo as a core facility technology globally. Corrigo helps manage work orders, connect with service providers, and pay invoices. The retailer integrate...s Corrigo with other technologies to find synergies and efficiencies. At one site, they process tens of thousands of work orders monthly. Corrigo's features, like digital rounds, provide valuable asset insights. The integration offers real-time updates, improving customer relationships.
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JLL uses Corrigo to improve facilities management for a leading global bank. They replaced multiple point solutions with Corrigo's secure software platform, which includes a robust mobile app. This c...hange accelerated inspections, work order creation, and preventive maintenance scheduling. As a result, JLL's work order management SLAs are at 95% or higher every month. The system is user-friendly and saves time by allowing engineers to input work orders on-site.
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