Craver Overview

Craver offers a tailored mobile app solution for restaurants and cafes, focusing on enhancing customer engagement and loyalty. By enabling customers to order directly from their phones and earn loyalty points, Craver helps businesses increase repeat orders and average order sizes. The platform integrates seamlessly with existing systems, providing a frictionless online ordering experience. Craver's custom-branded apps also support self-service kiosks, ensuring a cohesive customer journey. This approach not only boosts customer satisfaction but also drives revenue growth for local eateries.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Discount Management, as the business use cases that they have been most satisfied with while using Craver.

Other use cases:

  • Engagement Management
  • Contract Management
  • Customer Feedback Management
  • Order Management
  • Referral Management
  • Upselling
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Craver.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Craver Use-Cases and Business Priorities: Customer Satisfaction Data

Craver works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Craver's features include Rewards, Gamification, and Alerts: Popups & Notifications. and Craver support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Craver analytics capabilities include Custom Reports, and Analytics.

Reviews

"We use primarily Craver mobile app. With Craver our business switched to almost 50% or more Online Orders. Our customer feedback has been phenomenal. Relationship with Craver is a very important one as mobile is becoming an increasingly important pa...rt of our strategy. In previous years we would have a line to our door for several hours. Now through the mobile app, everyone is at the front of the line." - CJ Barone

Craver, Fivestars, TrueKonnects, shopkick, Talon.One, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Craver offers custom-branded mobile ordering apps for restaurants on Android and iOS. High-quality apps enhance brand representation and customer satisfaction.

Popular Business Setting

for Craver

Top Industries

  • Food & Beverages
  • Retail

Popular in

  • Small Business
  • Mid Market

Craver is popular in Food & Beverages, and Retail, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Craver Use Cases

How can Craver optimize your Loyalty Management Workflow?

What Are the key features of Craver for Engagement Management?

What benefits does Craver offer for Contract Management?

6+ more Business Use Cases

72 buyers and buying teams have used Cuspera to assess how well Craver solved their Customer Loyalty Management needs. Cuspera uses 125 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Craver testimonial

CJ Barone

Co-owner

Empire Tea and Coffee

We use primarily Craver mobile app. With Craver our business switched to almost 50% or more Online Orders. Our customer feedback has been phenomenal. Relationship with Craver is a very important one as mobile is becoming an increasingly important part of our strategy. In previous years we would hav...e a line to our door for several hours. Now through the mobile app, everyone is at the front of the line.

Testimonial By CJ Barone
Craver testimonial

Seth Weber

Mocha Nut

We contacted Craver because they integrated with our Square POS, and they offered a rewards program in their apps. The team helped set us up, explained the big picture, and let us know where they were in the process of creating our app. Anytime I had a question, I got a response within a couple of ...hours, sometimes even minutes. They are great to work with.

Testimonial By Seth Weber
Craver testimonial

Holly Migliaccio

Co-Founder/CEO

Rook Coffee

We’ve made our customers’ lives very easy, and one of the things that we’ve always had top of mind is how does that customer feel when they come to our store? How do they feel in the process of ordering? How do they feel in the process of paying and the speed? And so we’ve given them that ability t...o have speed if they want it. If a customer wants to time it, order it, get in and out, they now can. That was never something that we were really able to give them. We’ve been able to give them something new—convenience.

Testimonial By Holly Migliaccio
CUSTOMERS TESTIMONIALS
Craver testimonial

CJ Barone

Co-owner

Empire Tea and Coffee

We use primarily Craver mobile app. With Craver our business switched to almost 50% or more Online Orders. Our customer feedback has been phenomenal. Relationship with Craver is a very important one as mobile is becoming an increasingly important part of our strategy. In previous years we would hav...e a line to our door for several hours. Now through the mobile app, everyone is at the front of the line.

Testimonial By CJ Barone
Craver testimonial

Seth Weber

Mocha Nut

We contacted Craver because they integrated with our Square POS, and they offered a rewards program in their apps. The team helped set us up, explained the big picture, and let us know where they were in the process of creating our app. Anytime I had a question, I got a response within a couple of ...hours, sometimes even minutes. They are great to work with.

Testimonial By Seth Weber
Craver testimonial

Holly Migliaccio

Co-Founder/CEO

Rook Coffee

We’ve made our customers’ lives very easy, and one of the things that we’ve always had top of mind is how does that customer feel when they come to our store? How do they feel in the process of ordering? How do they feel in the process of paying and the speed? And so we’ve given them that ability t...o have speed if they want it. If a customer wants to time it, order it, get in and out, they now can. That was never something that we were really able to give them. We’ve been able to give them something new—convenience.

Testimonial By Holly Migliaccio

Case Studies

Restaurants

CASE STUDY Sips Coffee

Craver app and Fresh KDS kitchen display system helped Sips Coffee improve their drive-thru operations. The integration made online ordering and order management easy for staff and customers. Staff l...earned the new system quickly and found it simple to use. Sips Coffee saw higher sales and better organization after using the system. Customers liked the app for its ease of use and real-time order tracking. The manager said she would use the integration again for a second location.

Restaurants

CASE STUDY Mocha Nut

Craver helped Mocha Nut, a coffee shop in Indianapolis, bring their customer experience online with a branded mobile app. The shop needed a better way for customers to order during the pandemic. Thei...r old online ordering system was not smooth. Craver's app integrated with Square POS and offered a rewards program. Customers found the app easy to use and loved saving their card information. Staff liked that orders printed directly through Square, making the process simple. The app has 5-star ratings and improved both customer and staff experience.

Restaurants

CASE STUDY Hometown Juice & Coffee

Craver is a mobile app platform for restaurants. Hometown Juice & Coffee switched to Craver after their old app could not meet their needs. Craver now powers 32% of Hometown’s revenue, with one third... of orders coming through the app. The app’s features like order throttling, pick-up time management, and intelligent upselling increased average order value and improved customer loyalty. Repeat customers spend up to 80% more per month and order 1.5x more often using Craver.

Restaurants

CASE STUDY Rook Coffee

Craver helped Rook Coffee solve slow in-store payment and order bottlenecks. Rook Coffee used Craver's custom-branded app to let customers order and pay ahead. The app integrated with Square POS and ...made ordering faster. Staff could focus on order fulfillment instead of the register. Repeat customers now spend 3x more and order 45% more often through the app. Craver customers make up 48% of Rook Coffee’s total revenue.

Video

How to Set Up Craver's Upsell Feature

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Peers used Craver for loyalty management and promotion management

Craver Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.69/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.69/5

Read Reviews (7)

Software Failure Risk Guidance

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for Craver

Top Failure Risks for Craver

Craver Solutions Inc News

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Craver Solutions Inc Profile

Company Name

Craver Solutions Inc

Company Website

//craverapp.com

HQ Location

777 Hornby St, Suite #1700, Vancouver, BC V6Z 1S4

Employees

11-50

Social

Financials

PRIVATE