CRMIT Salesforce Sales Cloud: Use-Cases, Insights and Reviews | 2025 Cuspera

Salesforce Sales Cloud helped a leading electronics and consumer goods manufacturer in Japan improve sales pipeline accuracy. The company faced challenges with dealer network management and lacked a ...clear view of orders and inventory. CRMIT implemented Sales Cloud, a self-service portal, and order management tools. Dealers gained real-time access to inventory and order tracking. The solution increased sales productivity, improved onboarding turnaround time, and boosted customer satisfaction scores.
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Oracle Eloqua helped a leading industrial manufacturer fix bad customer data and improve sales. The company had problems with duplicate and inconsistent records in their CRM. They used data cleansing... and de-duplication tools to clean up contacts and accounts. They set up bi-directional sync between Eloqua and Oracle Engagement Cloud. This made customer data more accurate and helped sales teams get better leads. The company saw more revenue and better use of their data.
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Salesforce Field Service helped a global manufacturing company improve service contract management, case management, and work optimization. CRMIT built a custom Salesforce field service Lightning sol...ution with service cloud and community cloud. The solution automated contract status updates, improved work order control, and enabled real-time prompts for technicians. Service leaders can now prevent new work orders for canceled contracts. Managers track time across all work orders. Field technicians access needed product parts easily.
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CRMIT Solutions used its Application Success Value Pack (ASVP) to improve Salesforce and ERP integration for a major US manufacturer. The company faced poor sales visibility, duplicate billing data, ...and server instability. CRMIT upgraded Jitterbit integration, cleaned up 40GB of duplicate data, and improved server stability. Sales teams gained better pipeline insights and forecasting with Salesforce tools. Storage use dropped from over 130% to 10%, and system uptime reached 99%.
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CRMIT used MuleSoft to connect 15+ systems for a global modular flooring company. The company faced problems with old systems, data silos, and slow project launches. CRMIT built a unified API-led fra...mework with MuleSoft, linking ERP, CRM, and Commerce Cloud. The solution automated order and inventory sync, improved monitoring, and enabled real-time data sharing. After launch, the company processed over $36 million in orders in two weeks with no outages or high-priority incidents.
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Salesforce Sales Cloud with Lightning Web Components helped a leading IT management software provider. The company faced low user engagement and data errors due to a poor interface and scattered data.... They built role-specific, modern UIs and a unified dashboard for accurate, up-to-date information. Guided workflows and automation improved task completion and follow-ups. User satisfaction and productivity rose by 24%. Sales rep productivity and efficiency increased by 18%. Data quality improved by 14% with better reports and dashboards.
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