Crowdly Overview
Crowdly is a customer engagement platform tailored for advocacy marketing, helping brands enhance their interaction with customers. This all-in-one solution simplifies the process of building and maintaining strong customer relationships. Crowdly's platform is trusted by well-known brands, suggesting a proven track record in delivering effective engagement strategies. It offers features that enable businesses to connect with their audience in meaningful ways, fostering brand loyalty and advocacy. The platform's ease of use makes it accessible for companies looking to streamline their customer engagement efforts. Crowdly's case studies highlight real-world successes, providing insights into its practical applications and impact on brand-customer dynamics.
Use Cases
Customers recommend Engagement Management, Advocacy Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Crowdly.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Crowdly.
Crowdly Use-Cases and Business Priorities: Customer Satisfaction Data
Crowdly works with different mediums / channels such as Website.
Crowdly's features include White Label. and Crowdly support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Crowdly analytics capabilities include Custom Reports, and Analytics.
Reviews
"Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members." - Meghan Chamberlin
Peer review evidence (same sources as the product rating summary)
"...Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them...." Peer review by Meghan Chamberlin, Edelman, Edelman
"...As a thank you for their loyalty, the brand uses Crowdly s ready-to-launch activations to reward the five most influential ambassadors in its core customer advocacy program each month based on insights gained from the Crowdly platform. ..." Case Study Largest Wireless Telecommunications networks in the US
"...In Activation Pages, Swarovski was able to prompt pre-registrations for its new loyalty program, giving the brand nearly 500 new members before the program even launched. ..." Case Studies Swarovski
Crowdly, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Crowdly connects brands with their best advocates to foster real relationships and improve engagement. It facilitates genuine feedback, authentic UGC, and impactful testimonials to attract new customers.
Popular Business Setting
for Crowdly
Top Industries
- Telecommunications
- Food & Beverages
- Consumer Goods
Popular in
- Mid Market
Crowdly is popular in Telecommunications, Food & Beverages, and Consumer Goods and is widely used by Mid Market,
Crowdly Customer wins, Customer success stories, Case studies
What benefits does Crowdly offer for Engagement Management?
How efficiently Does Crowdly manage your Advocacy Management?
What solutions does Crowdly provide for Loyalty Management?
What Are the key features of Crowdly for White Labeling?
18 buyers and buying teams have used Cuspera to assess how well Crowdly solved their Advocacy Marketing needs. Cuspera uses 132 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin |
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Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown |
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Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Meghan Chamberlin Edelman |
Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin |
|
Jayme Brown William Grant & Sons |
Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown |
|
Robin McCall Swarovski |
Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall |
Peers used Crowdly for engagement management and advocacy management
Crowdly Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Crowdly
Top Failure Risks for Crowdly
Crowdly, Inc. Profile
Company Name
Crowdly, Inc.
Company Website
https://crowdly.com/HQ Location
355 Congress St., Boston, MA 02110, US
Employees
11-50
Social
Financials
PRIVATE
