Crowdly Overview

Crowdly is a customer engagement platform tailored for advocacy marketing, helping brands enhance their interaction with customers. This all-in-one solution simplifies the process of building and maintaining strong customer relationships. Crowdly's platform is trusted by well-known brands, suggesting a proven track record in delivering effective engagement strategies. It offers features that enable businesses to connect with their audience in meaningful ways, fostering brand loyalty and advocacy. The platform's ease of use makes it accessible for companies looking to streamline their customer engagement efforts. Crowdly's case studies highlight real-world successes, providing insights into its practical applications and impact on brand-customer dynamics.

Use Cases

Customers recommend Engagement Management, Advocacy Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Crowdly.

Other use cases:

  • White Labeling
  • Campaign Management
  • Segmentation And Targeting
  • Contacts History
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Crowdly.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Acquire Customers
See all business priorities See less business priorities

Crowdly Use-Cases and Business Priorities: Customer Satisfaction Data

Crowdly works with different mediums / channels such as Website.

Crowdly's features include White Label. and Crowdly support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Crowdly analytics capabilities include Custom Reports, and Analytics.

Reviews

"Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. N...ow, the floodgates are open." - Robin McCall

Crowdly, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Crowdly connects brands with their best advocates to foster real relationships and improve engagement. It facilitates genuine feedback, authentic UGC, and impactful testimonials to attract new customers.

Popular Business Setting

for Crowdly

Top Industries

  • Telecommunications
  • Food & Beverages
  • Consumer Goods

Popular in

  • Mid Market

Crowdly is popular in Telecommunications, Food & Beverages, and Consumer Goods and is widely used by Mid Market,

Comprehensive Insights on Crowdly Use Cases

What benefits does Crowdly offer for Engagement Management?

How does Crowdly facilitate Advocacy Management?

How does Crowdly address your Loyalty Management Challenges?

What Are the key features of Crowdly for White Labeling?

4+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Crowdly solved their Advocacy Marketing needs. Cuspera uses 132 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Crowdly testimonial

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall
Crowdly testimonial

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown
Crowdly testimonial

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin
CUSTOMERS TESTIMONIALS
Crowdly testimonial

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall
Crowdly testimonial

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown
Crowdly testimonial

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin

Case Studies

Food & Beverages

CASE STUDY Tate’s Bake Shop

Crowdly helped Tate’s Bake Shop build the Tate’s Insiders program. Tate’s wanted to connect with passionate fans and grow their brand. Using Crowdly’s customer engagement platform, they launched digi...tal Missions for fans to create and share content. The program grew to 28,900 Insiders, generated over 32,500 pieces of user content, and reached 2 million people each quarter. Tate’s saw a 40% conversion rate on Missions and gained rapid feedback for marketing decisions.

Food & Beverages

CASE STUDY Fiorucci

Fiorucci used Crowdly to build a panel of real customers for rapid market research. They launched the Fiorucci Insiders program to get feedback on new products, test marketing ideas, and learn about ...shopping habits. The platform helped them engage millennial customers and gather quality insights. Results included 7,250 survey completions, 88% positive impact on buying habits, a 70% average survey conversion rate, and over 8,000 opt-ins for ongoing research.

Consumer Goods

CASE STUDY Sweet Baby Ray's

Crowdly helped Sweet Baby Ray's build a strong brand advocacy program. The goal was to find 7,500 brand advocates for their Ambassador Program during the summer BBQ season. Using Crowdly’s Ambassador... Opt-In Activation Page, they achieved a 64% conversion rate. Over 9,000 authentic brand Ambassadors joined, surpassing the goal by more than 20%. 40% of Ambassadors shared the opt-in with friends, and 46% downloaded brand content for more sharing.

CASE STUDY Swarovski

Crowdly helped Swarovski build a strong brand advocacy program. Swarovski wanted to boost RSVPs for its annual in-store event and increase sales. Using Crowdly, Swarovski identified top brand advocat...es and grew its loyalty program by nearly 500 new members before launch. Event registrations increased by over 500% compared to previous years. The event generated $1.4 million in sales, an 80% increase from the previous event. Swarovski also used Crowdly to target and reward its most engaged customers.

Telecommunications

CASE STUDY National Wireless Carrier

Crowdly helped a national wireless carrier build a strong brand advocacy program. The carrier wanted to connect with and learn from customers who already supported the brand online. Using Crowdly, th...ey launched a customer advocacy program and grew a base of loyal ambassadors. The brand used custom surveys to get feedback from advocates and rewarded top ambassadors each month. This approach helped the carrier increase engagement and drive new member referrals.

Consumer Goods

CASE STUDY Hartz Mountain Corp.

Crowdly's customer engagement platform helped Hartz Mountain Corp. launch the Hartz Insiders program. Hartz wanted to reach millennial pet owners and boost engagement with their brand fans. Using Cro...wdly, they created missions for content creation, product sampling, and surveys. The program grew to 19,000 members, achieved a 56% conversion rate, and generated over 22,000 pieces of user-generated content. Hartz reached 3 million people organically each quarter.

lightning

Peers used Crowdly for engagement management and advocacy management

Crowdly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (20)
Analytics

4.30/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (20)
Analytics

4.30/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Crowdly

Top Failure Risks for Crowdly

Crowdly, Inc. Profile

Company Name

Crowdly, Inc.

Company Website

https://crowdly.com/

HQ Location

355 Congress St., Boston, MA 02110, US

Employees

11-50

Social

Financials

PRIVATE