CSP Platform Overview

CSP-platform by GRM® optimizes business workflows with next-gen intelligent information management. A demo of the Content Services Platform is available.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using CSP Platform.

Other use cases:

  • Contact List Management
  • Offer Management
  • Digital Signature
See all use cases See less use cases

CSP Platform Use-Cases and Business Priorities: Customer Satisfaction Data

CSP Platform works with different mediums / channels such as Phone Calls. and E-Mail.

Reviews

"...GRM Document Management offers healthcare information management system that organizes data and streamlines business processes throughout an entire healthcare operation, leading to more getting done efficiently while ensuring compliance with industry regulations...." Peer review

CSP Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on CSP Platform Use Cases

How can CSP Platform optimize your Content Management Workflow?

What benefits does CSP Platform offer for Workflow Management?

How can CSP Platform optimize your Collaboration Workflow?

Case Studies

Hospital & Health Care

CASE STUDY Spartanburg Regional Health System

GRM Information Management provided an electronic content management solution for Spartanburg Regional Health System. The hospital needed to replace a legacy document archival system for their accoun...ts payable department, which processed over 10,000 invoices monthly. GRM migrated legacy data, scanned and indexed invoices, and integrated a supply chain application. The implementation took 30 days and required only one training webinar. Personnel now access invoice data easily, process work quickly, and the cost was much lower than an on-site system.

Hospital & Health Care

CASE STUDY One of the largest Pathology lab operations in the country (serving a twenty-two hospital system)

GRM's VisualVault digital content management platform helped a major pathology lab serving 22 hospitals move from manual to digital workflows. The lab faced delays and risk of lost paperwork due to m...anual specimen and requisition handling. GRM implemented ECM and records management, enabling instant digital access to lab requisitions and secure, HIPAA-compliant data management. The new system saves the lab hundreds of thousands of dollars each year. It also improves customer service, audit readiness, and supports future growth.

Hospital & Health Care

CASE STUDY Hospital Corporation of America

GRM Online Record Center helped Hospital Corporation of America fix problems in their healthcare coding process. The old system had too much manual work and missing paperwork, causing errors and paym...ent delays. GRM set up a digital claim submission process for 15 practices in just two weeks. The new system made sure all claim information was complete before submission. This cut processing costs, removed bottlenecks, and made payments faster. HCA also saved thousands of dollars in mail delivery charges.

Retail

CASE STUDY Smart & Final

VisualVault helped Smart & Final manage HR documents for over 12,000 employees. The solution integrated with Dayforce and Cornerstone, automating employee onboarding. New hires received a single docu...ment to sign, which was split and routed automatically. The system reduced HR admin time and improved the candidate experience. Smart & Final also automated policy distribution to employees. The implementation took about 14 weeks and delivered cost savings.

CASE STUDY JetBlue Airways

GRM Information Management helped JetBlue Airways upgrade its HR information management system during a move to a new headquarters. JetBlue needed to digitize and secure personnel and benefits files ...quickly, with only six weeks before the new office opened. GRM delivered a blended solution with a cloud-based record center, digital repository, and integrated SAP data processing. The project enabled fast, secure access to employee records and improved compliance. JetBlue saw better productivity and document security, and the solution opened new opportunities for digital transformation in other departments.

Food & Beverages

CASE STUDY National food distributor

GRM Information Management helped a national food distributor improve their invoice processing system. The distributor had trouble handling large volumes of invoices across 34 centers, leading to hig...h costs and errors. GRM implemented digital conversion and storage solutions, scanning over 5 million invoices and storing them in a cloud repository. Employees and customers now access invoices online. The distributor now scans about 70,000 invoices per month per center. This led to better customer service, lower processing costs, and higher employee productivity.

CSP Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (1)
Custom Reports

3.63/5

Read Reviews (5)
Analytics

3.50/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (1)
Custom Reports

3.63/5

Read Reviews (5)
Analytics

3.50/5

Read Reviews (3)

Software Failure Risk Guidance

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for CSP Platform

Top Failure Risks for CSP Platform

GRM Information Management Services, Inc. News

M&A

GRM Information Management Further Expands a Growing Presence in Mid Atlantic Region with the Acquisition of Metropolitan Archives - Business Wire

GRM Information Management has acquired Metropolitan Archives, expanding its presence in the Mid Atlantic region.

GRM Information Management Services, Inc. Profile

Company Name

GRM Information Management Services, Inc.

HQ Location

Jersey City, NJ

Employees

251-500

Social

Financials

PRIVATE