CSP Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

VisualVault by GRM helped Smart & Final automate HR document management for over 12,000 employees. The solution integrated with Dayforce and Cornerstone, streamlining onboarding and policy distributi...on. Adobe Sign enabled digital signatures, reducing HR admin time and improving the candidate experience. The implementation took 14 weeks and included custom folder structures and security. Smart & Final saw faster onboarding and cost savings.
Show More..

GRM Information Management helped a NYC government entity digitize large-format documents. The agency needed to scan high volumes and irregular-sized files. GRM exceeded expectations by digitizing 10...,000 files in one week, double the initial request. The project freed staff from daily scanning and reclaimed valuable office space. Important documents are now quickly accessible and securely stored, improving internal response times.
Show More..

GRM Information Management ayudó a una gran empresa de servicios médicos a transformar digitalmente su proceso de gestión de reclamaciones. Antes, la empresa dependía de procesos manuales, lo que cau...saba retrasos y pérdidas de ingresos. GRM implementó una plataforma en la nube con digitalización, automatización y análisis avanzado. La solución redujo el DSO hasta en un 65% y disminuyó las denegaciones de presentación oportuna, ahorrando millones de dólares. La empresa ahora disfruta de procesos optimizados y mayor precisión.
Show More..

GRM’s Clinical Document iFiling and Release of Information solutions helped a mid-Atlantic FQHC automate patient record management. The center faced staffing shortages and rising paperwork during the... Covid-19 pandemic. GRM’s cloud-based platform used OCR and RPA to process records 24/7, reducing errors and improving productivity. Analytics gave real-time insights and alerts. The FQHC cut its HIM budget by over 50%.
Show More..

GRM Information Management moved 850,000 cubic feet of legal records for a major national law firm. The law firm needed secure document storage and daily deliveries across multiple offices. GRM provi...ded fast record transfer, secure storage, and daily pickups. The solution improved document security and organization. The law firm increased productivity by reallocating office resources.
Show More..

GRM Information Management deployed a digital workflow and file sharing solution for a major pathology lab serving a 22-hospital system. The lab faced delays and risk of lost paperwork due to manual ...processes. GRM's ECM and VisualVault platform enabled instant access to lab requisitions, improving security and HIPAA compliance. The solution saves the lab hundreds of thousands of dollars each year. It also boosts customer service, audit readiness, and operational efficiency.
Show More..