Currency Alliance Overview

Currency Alliance transforms loyalty commerce with its API-first, SaaS loyalty platform. This solution enhances customer lifetime value by integrating seamlessly with existing loyalty systems. Unique features include tools for loyalty partner collaboration, which elevate customer engagement by facilitating efficient partnerships. The platform’s adaptability ensures businesses can tailor loyalty programs to specific customer needs, resulting in strengthened customer relationships.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Currency Alliance.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Lifetime Value Management
  • Payment Management
  • Marketing Mix
  • Membership Management
  • Redemption Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Currency Alliance.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
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Currency Alliance Use-Cases and Business Priorities: Customer Satisfaction Data

Currency Alliance's features include Rewards, and Gamification. and Currency Alliance support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Currency Alliance analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Currency Alliance includes pre-configured, popular marketing campaigns to help users work quickly and efficiently...." Peer review

Currency Alliance, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Currency Alliance offers an API-first SaaS loyalty partnerships platform to simplify loyalty commerce. Customer lifetime value is maximized, and existing loyalty platforms are extended.

Currency Alliance Customer wins, Customer success stories, Case studies

How does Currency Alliance address your Loyalty Management Challenges?

How does Currency Alliance address your Engagement Management Challenges?

What benefits does Currency Alliance offer for Campaign Management?

How does Currency Alliance address your Collaboration Challenges?

11 buyers and buying teams have used Cuspera to assess how well Currency Alliance solved their Customer Loyalty Management needs. Cuspera uses 241 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

the second largest bank in the USA - Banking

Currency Alliance helped the second largest bank in the USA let premium credit card members spend points on rewards and travel with a key redemption partner. Customers use points for luxury brand pro...ducts and services. The program increased loyalty transaction volumes by nearly 300%. Members get more choice and freedom in how they use points. The bank gains more engaged customers and better data for personalization.

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Nextory - Publishing

Nextory used the Currency Alliance platform to connect with global travel loyalty programs. They wanted to work with Melia Hotels and needed to issue points to Melia Rewards members. After joining th...e platform, Nextory could present their offer to many partners. Within weeks, they made an agreement with Air France-KLM’s Flying Blue loyalty program. Now, Nextory can reach more customers without extra IT work.

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Active Super - Financial Services

Currency Alliance helped Active Super launch a card-linked loyalty program for pension members in Australia. Members earn cashback on purchases at many retailers, with rewards added to their savings ...accounts. Covalent, a local partner, managed integration between the card-linking solution and Currency Alliance. Currency Alliance provided white label tools for members to track points and manage rewards. When Covalent switched card-linking suppliers, Currency Alliance adapted quickly, ensuring no disruption for members.

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Air Miles Middle East - Financial Services

Currency Alliance's Universal Points Terminal helped Air Miles Middle East replace an old app that was hard to upgrade. The new webapp lets hundreds of stores across 20+ partners identify loyalty mem...bers, issue points, and accept points as payment without POS integration. Setup for new partners takes just 10-15 minutes. Store admins can manage users and access full reporting. The solution supports Air Miles Middle East's plan to grow its partner network and expand loyalty features.

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Avolta (previously known as Dufry) - Retail

Currency Alliance enabled Avolta to expand its loyalty program, Red by Dufry, across airports worldwide. The solution included global gift card and voucher support, partner connectivity, and white la...bel account linking with IAG Loyalty for Avios members. Members can link accounts, redeem Avios for vouchers, and earn points automatically at Avolta stores. The mobile wallet lets customers manage vouchers and gift cards in one place. The integration improved personalization and streamlined loyalty operations for Avolta.

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First Abu Dhabi Bank - Banking

Currency Alliance helps First Abu Dhabi Bank connect its loyalty program to top travel brands. The bank uses a single API to let members exchange loyalty points with airlines and hotel groups. This r...emoves the need for complex partner integrations and security checks. Members see their exchanged points in other programs within one second. The solution lowers costs and gives customers more ways to use their loyalty points.

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lightning

Peers used Currency Alliance for loyalty management and engagement management

Currency Alliance Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.88/5

Read Reviews (18)
Analytics

4.61/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.88/5

Read Reviews (18)
Analytics

4.61/5

Read Reviews (14)

Software Failure Risk Guidance

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for Currency Alliance

Overall Risk Meter

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Top Failure Risks for Currency Alliance

Currency Alliance, S.A. Profile

Company Name

Currency Alliance, S.A.

HQ Location

Ronda de Sant Pere 52, Barcelona, Catalonia 08010, ES

Employees

11-50

Social

Financials

SEED