CustomerFirst Overview

CustomerFirst is a CRM Help Desk software offering bug tracking for companies with internally developed software. It supports efficient defect management.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using CustomerFirst.

Other use cases:

  • Knowledge Management
  • Relationship Management
  • Contract Management
  • Contact List Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using CustomerFirst.

Other priorities:

See all business priorities See less business priorities

CustomerFirst Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...It's very helpful for managing expenses for billing customers and users...." Peer review by Shane W, Intern, Hospitality

CustomerFirst, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CustomerFirst

Top Industries

  • Hospitality

Popular in

  • Enterprise

CustomerFirst is popular in Hospitality, and is widely used by Enterprise,

Comprehensive Insights on CustomerFirst Use Cases

What benefits does CustomerFirst offer for Helpdesk Management?

CustomerFirst Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.35/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.35/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for CustomerFirst

Top Failure Risks for CustomerFirst

Rti Software News

RTI Named to 2024 Best Workplaces in Technology List by Fortune Media and Great Place To Work – IT Business Net

RTI-Software named among 2024 Best Workplaces in Technology by Fortune and Great Place to Work.

12/09/2024 - source

Rti Software Profile

Company Name

Rti Software

Company Website

http://rti-software.com/

HQ Location

232 E Java Drive, Sunnyvale, CA 94089, US

Employees

NA

Social

Linkedin

Financials

NA