CustomerGlu Overview
CustomerGlu offers a plug-and-play gamification platform for in-app journeys. Designed to be fun, easy, and empowering, it requires no developer involvement.
This is a summary of the comprehensive capabilities and benefits of CustomerGlu based on over 65 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CustomerGlu, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CustomerGlu is right for your needs? Our Cuspera AI engine can evaluate how CustomerGlu fits your specific business needs, industry, and context. Get your personalized assessment report today.
CustomerGlu supports business activities such as:
- Loyalty Management
- Customer Case Management
- Products & Pricelist Management
- Workflow Management
- Contacts History
CustomerGlu can help you with many business goals, such as Improve ROI, Enhance Customer Relationships, Improve Efficiency, and Launch New Products. It can help manage these activities if you use Promotions for these needs. As a solution, CustomerGlu's capabilities include Rewards, Gamification, and Personalization.
CustomerGlu Reviews
33 buyers and buying teams have used Cuspera to assess how well CustomerGlu solved their Customer Loyalty Management needs. Cuspera uses 65 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using CustomerGlu.
Use Cases
Peers recommend Loyalty Management , Customer Case Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using CustomerGlu.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.12/5 ★ |
"...Know how it works Campaign type Reward UI Programs...." Stop losing money on customer incentivization |
| Customer Case Management |
3.23/5 ★ |
"...Boost profitability by running a variety of use cases across your customer s lifecyle. ..." Stop losing money on customer incentivization |
| Products & Pricelist Management |
3.19/5 ★ |
"...Sushant kumar, Product Manager at DailyNinja ..." Stop losing money on customer incentivization |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.12/5 ★ |
"...Know how it works Campaign type Reward UI Programs...." Stop losing money on customer incentivization |
|
| Customer Case Management |
3.23/5 ★ |
"...Boost profitability by running a variety of use cases across your customer s lifecyle. ..." Stop losing money on customer incentivization |
|
| Products & Pricelist Management |
3.19/5 ★ |
"...Sushant kumar, Product Manager at DailyNinja ..." Stop losing money on customer incentivization |
|
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
CASE STUDY PurplleRead More |
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CASE STUDY BookMyShowRead More |
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CASE STUDY ZivameRead More |
Peer and Expert Opinion on Features
for CustomerGlu
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (9) |
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (9) |
| Gamification | Read Reviews (9) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for CustomerGlu
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for CustomerGlu
Top Failure Risks for CustomerGlu
Vendor Profile Details
Company Name
CustomerGlu
Company Website
https://www.customerglu.com/HQ Location
3260 Hillview Ave , Palo Alto, California 94304, US
Employees
1-10
Social
Financials
SEED
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