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Customer.guru: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Customer.guru
Brand: Customer.guru
Rating: 4.25 (248 reviews)

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Customer.guru - Net Promoter Score for E-Shops and SaaS

Customer.guru Overview

Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. It is designed for E-Shops and SaaS businesses.

Use Cases

Customers recommend Collecting Feedback, Advertisement, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Customer.guru.

Other use cases:

Sending & Publishing Communications
Rating And Review Management
Customise Loyalty Program
Campaign Management
Social Media Analytics

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Business Priorities

Improve Customer Satisfaction and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Customer.guru.

Other priorities:

Acquire Customers

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Customer.guru Use-Cases and Business Priorities: Customer Satisfaction Data

Customer.guru works with different mediums / channels such as Promotions. Social Media. Facebook etc.

Customer.guru's features include Embedded Survey Forms, SEM, and Micro Customer Segmenting. and Customer.guru support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Customer.guru analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Used to check customer satisfaction on a membership site...." Peer review by Chiyembekezo C, Research Assistant

Customer.guru, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Customer.guru

Top Industries

Retail
Non-Profit Organization Management
Professional Training & Coaching

Popular in

Small Business
Mid Market

Customer.guru is popular in Retail, Non-Profit Organization Management, and Professional Training & Coaching and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Customer.guru Use Cases

What solutions does Customer.guru provide for Collecting Feedback?

How can Customer.guru optimize your Advertisement Workflow?

How can Customer.guru enhance your Engaging And Following Up process?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Customer.guru solved their Customer Feedback Management needs. Cuspera uses 248 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Peers used Customer.guru for Collecting feedback and advertisement

Customer.guru Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.69/5 ★ Read Reviews (1)
Analytics	3.16/5 ★ Read Reviews (15)
Custom Reports	3.15/5 ★ Read Reviews (24)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.69/5 ★ Read Reviews (1)
Analytics	3.16/5 ★ Read Reviews (15)
Custom Reports	3.15/5 ★ Read Reviews (24)

Software Failure Risk Guidance

for Customer.guru

Overall Risk Meter

Low Medium High

Top Failure Risks for Customer.guru

Customer.guru Profile

Company Name

Customer.guru

Company Website

https://customer.guru/

HQ Location

Employees

1-10

Financials

PRIVATE