Home Customer Feedback Management Cvent online survey Cvent online survey Alternatives
Cvent online survey: Reviews, Testimonials and Expert Opinions
(942)Online Web Survey Software for your simple and complex survey needs
Top 13 Cvent online survey Alternatives
SurveySparrow NPS
Survey Platform that turn customers into Promoters.
SurveySparrow’s NPS Survey Platform enables measure of customer loyalty across all touch-points by tracking and improving on the Net Promoter Score. In addition to customer feedback and tracking of measures on actions taken and progress, it enables new customer acquisition through promoter reviews. It can be used across industries such as Healthcare, Hospitality, Market Research and more and across all the customer facing functions such as Sales, Marketing and others. ...
The NPS Platform features include tools for creation of dynamic lists and customer segments based on various criteria, enabling responses and follow-ups based on the in-depth analysis on customer types. The NPS surveys can be automated on preference of choice of time, frequency and the recurrence mode. It also provides for Sentiment analysis to understand the loyalty factor based on the insights collected.
The platform facilitates storing of all responses in one place, and tracking facilitated all the way through to resolution. It enables branding with the business name and logo and personalized follow-up questions for promoters and detractors. It also enables integration with the existing system through Workflows and alerts.
Alida
Customer experience and insights platform for broad feedback and deep insights from the customers.
Alida is a Customer Experience Management and insights platform that empowers brands to collect and action both broad feedback and deep insights from the customers, to make decisions with them. It helps brands understand and act on their customers’ truth to improve customer experience, increase revenue and accelerate innovation. ...
Alida empowers brands to action customer feedback to constantly foster and deepen brand loyalty and advocacy. Its dynamic survey creator with over 25 different question types and an intuitive analytics interface to help brands drive better business outcomes with broad customer feedback and enables brands to create quick and engaging interactions with their customers to collect feedback or other preference data, drive calls-to-action (CTA), and engage through social media and other digital channels. It also allows to build and stay in touch with a highly engaged digital insight community of the brand’s advocates and provides the most up-to-date information about their community and the ability to monitor key performance indicators in real-time.
SurveyLegend
Survey App to create mobile-friendly surveys with ease
SurveyLegend is an Online Survey Management Software that creates custom, interactive surveys, forms, questionnaires, and polls on any device. It enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. ...
SurveyLegend equips users with a useful drag and drop editor, allowing users to add, edit and remove survey content easily. Also provides users with over 70 pre-designed themes which users can utilize to create attractive surveys, facilitates customizable branding by enabling users to upload custom backgrounds, logos and images. It can share their surveys on Social media platforms like Facebook, Twitter, Linked In and Google+ as well as embed their surveys directly onto their websites or blogs.
Some of its features include creating surveys however and wherever the user wants, engaging respondents by using visual surveys, designing smarter surveys, forms or polls, using logic and branching, sharing surveys, and more.
Sogolytics
Actionable survey data with advanced data management and enterprise online survey software
Sogolytics is a Comprehensive and Secure Experience Management Platform that creates surveys to measure employee engagement and customer experience, collect product feedback, and conduct market research. It helps to enhance customer relationships, and acquire customers. ...
Sogolytics assists in predicting and mitigating issues before they are escalated. It collects data from key interactions to educate experience holes and trouble spots enhancing customer and employee experience to improve brand loyalty, predict churn, and grow the business. It additionally improves customer retention by closing the loop with an integrated case management system and delivers powerful insights, from segmentation to sentiment analysis.
Some of its features include the collection of customer feedback at every touchpoint, tackling the challenges of recruiting and retention, offering engaging survey design, multi-channel distribution, and complete analytics, creating and launching self-scoring quizzes in minutes and gaining instant insights and more.
SurveySparrow Enterprise
SurveySparrow | Online Survey Platform
SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers. ...
It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.
Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.
SatisMeter
Customer feedback tool using Net Promoter Score to understand the customer journey
SatisMeter is a Feedback management tool that helps online businesses collect customer feedback using Net Promoter Score (NPS) and understand the customers, use their voices to improve the products and services. It helps to launch new products, improve internal communication and enhance customer relationships. ...
It helps to measures long-term customer satisfaction and loyalty giving a strong indicator of growth and product performance. It also helps toIts features monitor how effectively the product is serving the customers, measure and improve the customer effort score and gauge the customers’ dependency and fondness of the product.
Its features include gathering feedback from new customers during onboarding, unlimited users, segmented customer targeting, automated recurring surveys, customizable design and languages, integrations with Intercom, Slack, Segment and more.
Toluna Start
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Toluna Start is a consumer intelligence platform that provides access to a wide range of automated insights solutions covering survey design, integrated survey respondents and reporting dashboards including insights and recommendations. ...
It creates surveys, identifies the audience, launches surveys and analyzes results. It helps global brands solve the challenges of rigid, slow and complex traditional research platforms. With a single login, insight professionals can perform quantitative and qualitative research either through self-service solutions or through custom research programs built with the help of research and service experts.
Some of its features include quantitative and qualitative in a single platform, advanced templated, yet customizable methodologies, actionable, real-time reporting and interactive dashboards, real-time insights from a global panel of 30+ million, and more.
Qualtrics Customer Experience
Customer Experience Management to understand the customers’ experiences and take the right actions
Qualtrics Customer Experience is a Customer Experience Management (CXM) platform that collects feedback from across multiple channels and improves the digital customer journey. It fixes every broken experience, and increases customer loyalty and spend. It is designed to help businesses to manage their online reputation, increase positive reviews, analyze engagement trends, and improve customer retention. ...
With Qualtrics Customer Experience, users get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, can gain a holistic understanding of customers’ experiences and take the right actions that drive meaningful impact. It increases customer engagement and captures feedback from multiple channels such as email, SMS, web, mobile apps, and IoT devices. Its drag-and-drop integrations automatically trigger actions in CRM, ticketing systems, messaging apps and more.
Some of the features include personalized consumer insights, trend analysis, online reputation management, and behavior-based predictions.
Canny
Customer Feedback Management Tool
Canny is a Feedback Management Software. Canny is a single place for all customer feedback that saves time managing all the feedback while keeping the customers in the loop. Canny helps to capture ...
Canny prioritizes customer feedback for better product decisions, automatically following up with people when releasing a feature. It keeps the feedback loop going strong.
Yapsody Ticketing
Sell Tickets Online | Free Event Ticketing - yapsody.com
Yapsody Ticketing is an Event Management platform that helps to create, promote, and sell Event Tickets Online. It helps to enter a new market and increase sales and revenue. Yapsody provides the ...
Some of its features include selling general admission event tickets, reserved seating event tickets, pass fees to attendees, online payment Gateways, sell tickets in the local currency, access To Marketing Tools and many more.
GetApp
getapp.com - custom app recommendations for your business
GetApp a Marketing Data Intelligence tool is an ecosystem of business app and software discovery platforms that advises professionals to find the software and apps that best meet their needs. It helps to increase sales and revenue and enhance customer relationships. ...
GetApp is the premier online resource for businesses exploring software as a service (SaaS) products. It helps buyers to easily compare software products side-by-side with GetApp’s free interactive tools and detailed product data.
GetApp features research, insights, trends, and validated user reviews, giving buyers the tools they need to make informed decisions for their organization.
Intouch survey
Feedback Collection Software to collect customer feedback to drive improvements
Intouch survey is a Feedback Collection Software that helps to collect valuable customer feedback from every location to drive improvements. It helps to retain existing customers, increase average deal size, and acquire new customers. ...
It includes personalized details, uses simple logic to show or hide questions based on a user's responses or customer attribute, and prevents survey fatigue with survey health features. Use Customer Satisfaction (CSAT) surveys online or in-store to learn what customers think at different touchpoints. Real-time, permission-based dashboards allow brand executives, operators, franchisees and managers to instantly see the customer feedback that matters most to them from Net Promoter Score (NPS), to customer concerns, compliments, and more.
