CXcherry: Product updates, Customer stories, and Insights | 2026 Cuspera

CXcherry helped a leading US financial education company build an online academy for financial literacy. The company wanted to improve financial knowledge for GenZ and global users. CXcherry created ...a self-service training platform with videos, quizzes, and assessments. Over 500 users have completed more than 2000 hours of training. The program awards certificates to successful learners. The company expects to reach 10,000 users in two years.
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CXcherry LMS helped iMocha train its internal teams during rapid growth. iMocha needed a scalable way to align sales, support, and product teams after shifting to remote work. CXcherry and iMocha cre...ated a gamified product training program with video courses and SSO access. Employee productivity increased by 15%. Support ticket closure rate improved by almost 30%, leading to faster response times and better customer satisfaction.
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CentSai, a leading FinTech company, partnered with CXcherry to improve financial literacy training. The challenge was to address low financial literacy rates among adults. They created an online acad...emy with interactive courses using videos, PDFs, and assessments. Over 500 users have been trained, with more than 2000 hours of training delivered. The program awards certificates to successful learners, and they aim to reach 10,000 users in two years.
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iMocha faced a challenge with increased support tickets due to remote work. They partnered with CXcherry to create a training strategy for internal teams. The training was gamified and included video... content and demos. This initiative reduced support ticket closure rate by 10%, improving response time and customer satisfaction.
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CentSai is a platform focused on financial literacy. They partnered with CXcherry to improve their training programs. The challenge was to increase financial literacy among GenZ. They created an onli...ne academy with structured courses and assessments. Since launch, they trained over 500 users with 2000+ hours of training. They expect 10,000 users in two years.
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Gravityilabs, a fast-growing SaaS start-up in strategy consulting, needed a robust training program to handle a growing user base and geographical spread. They partnered with CXcherry to build an onl...ine academy for customer education and enablement. This academy helped train consultants and smoothen customer onboarding. As a result, Gravityilabs increased product adoption and reduced customer support requests by half.
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