CXcherry Overview

CXcherry revolutionizes customer training with a platform designed to enhance onboarding, engagement, and retention. As a specialized Learning Management System, it focuses on customer and partner training, offering tools to improve learning outcomes and user engagement. A notable feature is its ability to unlock customer retention and expansion, making it a strategic asset for businesses aiming to deepen customer relationships. CXcherry's platform provides a structured approach to delivering training content, ensuring users gain valuable skills and knowledge that contribute to long-term customer loyalty and satisfaction. This positions CXcherry as a forward-thinking solution in customer education.

Use Cases

Customers recommend Engagement Management, Onboarding, Content Publishing, as the business use cases that they have been most satisfied with while using CXcherry.

Other use cases:

  • Lead Qualification: Technographic
  • Upselling
  • Create Learning Path
  • Distribution Management
  • Performance Management
  • Customise Loyalty Program
  • Community Building
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CXcherry.

Other priorities:

  • Manage Risk
  • Improve ROI
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CXcherry Use-Cases and Business Priorities: Customer Satisfaction Data

CXcherry works with different mediums / channels such as Video. User Generated Content. and Blogs.

CXcherry, belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CXcherry enhances customer onboarding, engagement, and retention through its training platform. A demo can be requested for their customer software.

Comprehensive Insights on CXcherry Use Cases

What makes CXcherry ideal for Engagement Management?

What solutions does CXcherry provide for Onboarding?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CXcherry solved their Learning Management System needs. Cuspera uses 234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Case Studies

Computer Software

CASE STUDY iMocha

iMocha faced a challenge with increased support tickets due to remote work. They partnered with CXcherry to create a training strategy for internal teams. The training was gamified and included video... content and demos. This initiative reduced support ticket closure rate by 10%, improving response time and customer satisfaction.

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Management Consulting

CASE STUDY Gravity Consulting

CXcherry helped Gravity Consulting build an online academy for customer education and consultant training. Gravity Consulting needed a scalable training solution for their growing SaaS product and us...er base. CXcherry's platform enabled them to create short courses and assign them at onboarding. This improved customer onboarding and increased product adoption. Customer support requests dropped by almost half after launching the academy.

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Computer Software

CASE STUDY iMocha

CXcherry helped iMocha train its internal teams with a gamified learning platform. The training included video content, presentations, and demos for teams working remotely. Single sign-on made access... easy. The initiative reduced support ticket closure rate by 15%. This led to faster response times and better customer satisfaction.

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Education

CASE STUDY Leading FinTech Education Company

CXcherry helped a leading FinTech education company build an online academy for financial literacy training. The company wanted to improve financial knowledge among GenZ and needed a simple, self-ser...vice training platform. CXcherry created a virtual academy with structured courses, assessments, and certificates. Over 500 users completed more than 2000 hours of training. The company expects to reach 10,000 users in two years.

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Education

CASE STUDY CentSai

CentSai is a platform focused on financial literacy. They partnered with CXcherry to improve their training programs. The challenge was to increase financial literacy among GenZ. They created an onli...ne academy with structured courses and assessments. Since launch, they trained over 500 users with 2000+ hours of training. They expect 10,000 users in two years.

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Management Consulting

CASE STUDY Gravityilabs

Gravityilabs, a fast-growing SaaS start-up in strategy consulting, needed a robust training program to handle a growing user base and geographical spread. They partnered with CXcherry to build an onl...ine academy for customer education and enablement. This academy helped train consultants and smoothen customer onboarding. As a result, Gravityilabs increased product adoption and reduced customer support requests by half.

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lightning

Peers used CXcherry for engagement management and onboarding

CXcherry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Custom Reports

4.13/5 ★

Read Reviews (25)
Analytics

3.81/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Custom Reports

4.13/5 ★

Read Reviews (25)
Analytics

3.81/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for CXcherry

Overall Risk Meter

Low Medium High

Top Failure Risks for CXcherry

Awarious Technology Solutions Private Limited. Profile

Company Name

Awarious Technology Solutions Private Limited.

Company Website

https://www.cxcherry.io/

HQ Location

2603 Camino Ramon STE 200, San Ramon, CA 94582, United States

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE