CXcherry Overview

CXcherry revolutionizes customer training with a platform designed to enhance onboarding, engagement, and retention. As a specialized Learning Management System, it focuses on customer and partner training, offering tools to improve learning outcomes and user engagement. A notable feature is its ability to unlock customer retention and expansion, making it a strategic asset for businesses aiming to deepen customer relationships. CXcherry's platform provides a structured approach to delivering training content, ensuring users gain valuable skills and knowledge that contribute to long-term customer loyalty and satisfaction. This positions CXcherry as a forward-thinking solution in customer education.

Use Cases

Customers recommend Engagement Management, Onboarding, Content Publishing, as the business use cases that they have been most satisfied with while using CXcherry.

Other use cases:

  • Lead Qualification: Technographic
  • Upselling
  • Create Learning Path
  • Distribution Management
  • Performance Management
  • Customise Loyalty Program
  • Community Building
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CXcherry.

Other priorities:

  • Manage Risk
  • Improve ROI
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CXcherry Use-Cases and Business Priorities: Customer Satisfaction Data

CXcherry works with different mediums / channels such as Video. User Generated Content. and Blogs.

CXcherry, belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CXcherry enhances customer onboarding, engagement, and retention through its training platform. A demo can be requested for their customer software.

Comprehensive Insights on CXcherry Use Cases

How can CXcherry optimize your Engagement Management Workflow?

How does CXcherry facilitate Onboarding?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CXcherry solved their Learning Management System needs. Cuspera uses 234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Case Studies

Management Consulting

CASE STUDY Gravityilabs

Gravityilabs is a strategy consulting company. They worked with CXcherry to build an online academy. This academy helped train their consultants. It increased customer adoption and reduced support re...quests by half.

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Computer Software

CASE STUDY iMocha

iMocha faced a challenge with increased support tickets due to remote work. They partnered with CXcherry to create a training strategy for internal teams. The training was gamified and included video... content and demos. This initiative reduced support ticket closure rate by 10%, improving response time and customer satisfaction.

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Education

CASE STUDY CentSai

CentSai is a leading FinTech company in the USA. They use CXcherry to teach financial literacy. They have trained over 500 users globally. The training includes quizzes, videos, and podcasts. They pl...an to reach 10,000 users in two years.

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Management Consulting

CASE STUDY Gravityilabs

Gravityilabs, a fast-growing SaaS start-up in strategy consulting, needed a robust training program to handle a growing user base and geographical spread. They partnered with CXcherry to build an onl...ine academy for customer education and enablement. This academy helped train consultants and smoothen customer onboarding. As a result, Gravityilabs increased product adoption and reduced customer support requests by half.

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Education

CASE STUDY CentSai

CentSai is a platform focused on financial literacy. They partnered with CXcherry to improve their training programs. The challenge was to increase financial literacy among GenZ. They created an onli...ne academy with structured courses and assessments. Since launch, they trained over 500 users with 2000+ hours of training. They expect 10,000 users in two years.

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Computer Software

CASE STUDY iMocha

iMocha reduced support tickets by 15% with an internal education initiative. They trained internal teams using a gamified learning experience. This helped them improve response time and customer sati...sfaction.

Read more →
lightning

Peers used CXcherry for engagement management and onboarding

CXcherry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Custom Reports

4.13/5 ★

Read Reviews (25)
Analytics

3.81/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Custom Reports

4.13/5 ★

Read Reviews (25)
Analytics

3.81/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for CXcherry

Overall Risk Meter

Low Medium High

Top Failure Risks for CXcherry

Awarious Technology Solutions Private Limited. Profile

Company Name

Awarious Technology Solutions Private Limited.

Company Website

https://www.cxcherry.io/

HQ Location

2603 Camino Ramon STE 200, San Ramon, CA 94582, United States

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE