DeskAlerts Overview
DeskAlerts software sends instant pop-ups, video alerts, and more to PCs, phones, and tablets. Users are kept informed and up-to-date with various alert formats.
Use Cases
Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using DeskAlerts.
Business Priorities
Improve Employee Experience is the most popular business priority that customers and associates have achieved using DeskAlerts.
DeskAlerts Use-Cases and Business Priorities: Customer Satisfaction Data
DeskAlerts works with different mediums / channels such as E-Mail. Phone Calls. and Video.
DeskAlerts's features include Alerts: Popups & Notifications, Embedded Survey Forms, Survey Themes Library, etc. and DeskAlerts support capabilities include 24/7 Support, Phone Support, Email Support, etc. also DeskAlerts analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations. ...." Peer review by Bruno l., CIO, Hospital & Health Care
DeskAlerts, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for DeskAlerts
Top Industries
- Hospital & Health Care
- Government Administration
Popular in
- Enterprise
- Mid Market
DeskAlerts is popular in Hospital & Health Care, and Government Administration, and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on DeskAlerts Use Cases
What benefits does DeskAlerts offer for Communication Management?
How can DeskAlerts enhance your Helpdesk Management process?
What makes DeskAlerts ideal for Engaging And Following Up?
How can DeskAlerts enhance your Automated Workflows process?
6+ more Business Use Cases
20 buyers and buying teams have used Cuspera to assess how well DeskAlerts solved their Customer Feedback Management needs. Cuspera uses 364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Video
DeskAlerts Panic Buttons for Enhanced Healthcare Safety
Peers used DeskAlerts for communication management and helpdesk management
DeskAlerts Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (48) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (48) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for DeskAlerts
Overall Risk Meter
Top Failure Risks for DeskAlerts
DeskAlerts Profile
Company Name
DeskAlerts
Company Website
https://www.alert-software.com/HQ Location
901 N Pitt St, Alexandria, VA 22314, US
Employees
11-50
Social
Financials
PRIVATE
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