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Deskero Helpdesk: Reviews, Testimonials and Expert Opinions
(1342)Deskero: Help desk software and support ticket system
Top 16 Deskero Helpdesk Alternatives
Re:amaze
Re:amaze - Customer service, live chat, and helpdesk ...
"What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cum...bersome to manage all our communication channels.
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- Olga
Gorgias
Gorgias is an all-in-one helpdesk for Shopify merchants..
Gorgias is a customer support helpdesk for online stores. It is an all-in-one helpdesk for Shopify merchants covering automation and live-chat. Gorgias is also available on mobile. Gorgias ...
Gorgias stores all information pertaining to each customer in the same place which enables easy tracking and recall of conversation history. Chat feature can be used for driving campaign revenue, macros for creating message templates including all details of order and tracking numbers. Customer satisfaction surveys, statistics and analytics reports to measure performance and ROI are the other features of Gorgias.
Vision Helpdesk
A secure, reliable & scalable customer service software
Vision Helpdesk is a Leading Customer Service Software used for providing customer support, managing IT resources, and providing IT support. It helps businesses to manage customer support and IT resources efficiently, offering Help Desk, Multi-Company Help Desk, Service Desk, and Live Chat Software tools. ...
It enables customer support staff to receive, process, and respond to incident or service requests. Manages customer support or IT service desk functionality for multiple companies, brands, or products in one place with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management. It also helps with a live chat messaging platform that improves customer engagement enhancing customer support team productivity.
HappyFox Help Desk
Help Desk Software | Customer Support Software | Support Ticket ...
HappyFox Help Desk is a cloud-based helpdesk and customer support platform, HappyFox provides customer service teams with a robust ticket management system minus much of the management stuff. It provides solutions to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more. ...
HappyFox Help Desk sorts tickets based on priority and then organizes them based on predetermined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to customers.
HappyFox Help Desk offers industry-standard security features for managing and storing user's data. These features include SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs.
Azuredesk
Azuredesk.co | Customer Service and Helpdesk Ticket Software
Azuredesk is a Helpdesk software built for providing customer service that can be used by businesses of any type or size. Azuredesk software includes tools for ticket management provided with ...
Azuredesk has its own email domain supporting unlimited email addresses, and provides a default support email-id on customer sign-up. Emails sent to these support ids automatically get converted to tickets with unique ticket-ids for better tracking. A self-service portal enables customers to resolve solvable issues online before approaching Helpdesk. It has a Multilingual app supporting 53 languages, which translates for customers using languages other than English.
Contract Logix CLM
Digitally transform your contract lifecycle management with AI-driven Contract Analysis & Data Extraction.
Contract Logix CLM is a contract management platform that helps to capture, execute, and manage contracts with improved visibility, insights, and automation. It helps to enhance customer relationships and improve ROI. ...
It provides secure and centralized contract repository. It gives users Holistic view of every contract detail for accelerated contract processing - with stage, status and progress reporting. It workflow management ensures user compliance, no missed renewals, no missed obligations and reminders on important milestones. This helps organizations to gain knowledge to improve business decisions, monitor compliance, and mitigate risk.
Its capabilities help users to search and manage all contracts and supporting documents from central location. Users can manage contract amendments and addendums and automate reminders, tasks, and calendars. It helps to
track and monitor contracts’ performance with dashboards and customizable reports.
BMC Helix ITSM
BMC Helix ITSM Capabilities - BMC Software
Deskero Helpdesk and BMC Helix ITSM are both robust help desk solutions with distinct features. Deskero Helpdesk is geared towards social media engagement and integration, making it suitable for enterprises seeking to enhance customer relationships through digital channels. BMC Helix ITSM excels in workflow and best practice management, fitting businesses focused on internal process efficiencies. Both offer wide support options, with Deskero favoring large enterprises and BMC Helix ITSM being more popular with smaller businesses. ...
Zingtree
Create Interactive Decision Trees with Zingtree
Deskero Helpdesk and Zingtree offer dynamic helpdesk solutions, each catering to diverse business needs. Deskero shines in managing social media and maintaining strong vendor support, ideal for large enterprises in tech and education sectors. Zingtree focuses on efficient communication and workflow management, appealing to enterprises in internet and retail industries. Both tools prioritize integration and data handling but differ in user segments and operational focus, helping businesses choose the right fit based on specific needs. ...
GrooveHQ
Groove | The Better Way to Support Your Customers
Deskero Helpdesk excels in helpdesk and social media management, making it suitable for large enterprises. Its strong integration features and comprehensive vendor support cater to diverse industries. GrooveHQ focuses on communication management with a smaller scope in helpdesk automation. Its AI-powered features and mid-market orientation make it suitable for businesses aiming to enhance communication and engage with customers effectively. ...
Crisp Customer Messaging Platform
Customer Messaging Platform For Startups & SMB's - Crisp
Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications. ...
Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.
Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.
