devContact Overview
DevContact is an in-app customer support software enhancing customer retention and ratings. It supports customers through unconventional channels.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using devContact.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using devContact.
devContact Use-Cases and Business Priorities: Customer Satisfaction Data
devContact works with different mediums / channels such as Mobile. Mobile App. Chat etc.
devContact's features include Ticketing. and devContact support capabilities include 24/7 Support, Chat Support, Email Support, etc. also devContact analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Following up on customer feedback...." Peer review by User
devContact, Upland RightAnswers, Vanilla Knowledge, Helpcrunch, eGain, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for devContact
Top Industries
- Information Technology and Services
- Internet
Popular in
- Small Business
- Enterprise
devContact is popular in Information Technology And Services, and Internet, and is widely used by Small Business, and Enterprise,
Comprehensive Insights on devContact Use Cases
How can devContact optimize your Helpdesk Management Workflow?
What solutions does devContact provide for Knowledge Management?
How does devContact address your Sending & Publishing Communications Challenges?
What makes devContact ideal for Engagement Management?
How efficiently Does devContact manage your Customer Feedback Management?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well devContact solved their Help Desk needs. Cuspera uses 141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used devContact for helpdesk management and knowledge management
devContact Competitors
devContact Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for devContact
Top Failure Risks for devContact
devContact Profile
Company Name
devContact
Company Website
http://www.devcontact.com/HQ Location
Lahore, Punjab, Pakistan
Employees
NA
Social
Financials
SEED
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