Distribution Engine Product Overview

Distribution Engine redefines lead management by offering a customizable routing solution that aligns with your business rules. Trusted by over 20,000 users globally, it enhances the efficiency of lead distribution, ensuring that leads, cases, accounts, and opportunities are assigned according to your specific criteria. This adaptability allows businesses to maintain control over their lead flow, optimizing resource allocation and improving conversion rates. With a focus on user-defined rules, Distribution Engine supports diverse industry needs, providing a tailored approach to lead generation and management. Its widespread adoption underscores its effectiveness in streamlining lead processes and delivering tangible ROI.

Customer stories

Product Business Settings

Distribution Engine is popular in Marketing And Advertising, Information Technology And Services, and Internet industries and is widely used by Mid Market, Small Business, and Large Enterprise.

How satisfied the customers are with Distribution Engine use-cases

Reviews

"...This helps us to effectively manage our round robin distribution of leads and other objects in Salesforce ensuring that each lead gets to the right salesperson very quickly...." Peer review by Administrator

Distribution Engine Customer Insights, Testimonials and Case Studies

Shutterstock - Media - Large

Distribution Engine helped Shutterstock save 60 hours per week by automating case routing. The tool cut case response times by 6.5 hours. Shutterstock consolidated 18 Salesforce queues into one. The ...customer service team now manages case distribution on their own. Smart tagging and automated routing improved efficiency for global support.

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360 Learning - Education - Medium

Distribution Engine helped 360 Learning boost lead conversion by 40%. The company struggled with lost leads and slow routing using LeanData. Distribution Engine fixed this with smart load balancing a...nd flexible routing. Now, 97% of leads are assigned accurately. Lead response time is under 10 minutes. The team is more productive and efficient.

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Aetna - Insurance - Very Large

Distribution Engine helped Aetna save over 8 hours a day by automating case routing in Salesforce. Before, managers spent up to eight hours daily assigning cases. Now, cases go to the right agents ba...sed on region, product, and other factors. The tool reduced manual work, improved team productivity, and simplified workflows. Built-in analytics gave Aetna better visibility into team performance.

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Tebra - Information Technology And Services

Distribution Engine helped Tebra fix lead and case routing after a merger. Tebra unified their systems and used Distribution Engine to automate assignments and manage rep availability. They saw a 95%... drop in lead assignment errors. Response times improved by 40%. Lead conversion increased by 30%. Tebra now delivers faster, more accurate service and better customer experiences.

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360 Learning - Education

Distribution Engine helped 360 Learning fix slow and inaccurate lead routing. Their old system, LeanData, lost leads and slowed down sales. With Distribution Engine, lead assignment became fast and a...ccurate. The team now routes leads with over 97% accuracy. Lead response time is under 10 minutes. 360 Learning saw a 40% increase in lead conversions.

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Aetna - Insurance

Distribution Engine helped Aetna automate case routing in Salesforce. Before, managers spent up to 8 hours a day assigning cases by hand. With Distribution Engine, cases now go to the right agent bas...ed on region, product, and other factors. Aetna saved over 8 hours per day and made their teams more productive. Managers now focus on higher-value work, and agents get cases faster. Built-in analytics give leaders better insight into team performance.

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lightning

Peers used Distribution Engine for lead routing and engaging and following up

Distribution Engine Competitors

Distribution Engine Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (22)
Analytics

4.54/5 ★

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CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (22)
Analytics

4.54/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for Distribution Engine

Top Failure Risks for Distribution Engine

NC-Squared, Inc. Profile

Company Name

NC-Squared, Inc.

Company Website

https://nc-squared.com/

HQ Location

Employees

1-10

Social

Linkedin

Financials

PRIVATE