Documoto Overview

Documoto enhances aftermarket operations through its interactive parts manuals and online ordering system. This platform centralizes OEM content, facilitating easier access and management for equipment manufacturers. By integrating seamlessly with existing systems, Documoto boosts parts sales and streamlines the ordering process. Its searchable and interactive manuals provide users with precise information, reducing downtime and improving customer satisfaction. A notable feature is its ability to unify disparate content, making it a valuable tool for manufacturers looking to optimize their aftermarket sales strategy.

Use Cases

Customers recommend Sending & Publishing Communications, Content Management, Engagement Management, as the business use cases that they have been most satisfied with while using Documoto.

Other use cases:

  • Onboarding
  • Market Research
  • Workflow Management
  • Advertisement
  • Playbook Creation
  • Helpdesk Management
  • Proposal & Quote Management
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Documoto.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Acquire Customers
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Documoto Use-Cases and Business Priorities: Customer Satisfaction Data

Documoto works with different mediums / channels such as Mobile. and Mobile App.

Reviews

"...Documoto is an interactive publishing solution that simplifies the selling, managing, and supporting of machine and equipment parts...." Peer review

Documoto, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Documoto simplifies the creation, sharing, and selling of equipment parts catalogs. It offers a SaaS-based digital publishing platform for manufacturers and asset-intensive industries.

Comprehensive Insights on Documoto Use Cases

What Are the key features of Documoto for Sending & Publishing Communications?

How does Documoto facilitate Content Management?

How can Documoto enhance your Engagement Management process?

Why is Documoto the best choice for Onboarding?

8+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Documoto solved their E-Commerce Software needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Consumer Goods

CASE STUDY Viking

Documoto helped Viking improve support for their appliance customers. Viking used Documoto to give real-time updates to customers and service technicians. The platform made it easy to find and buy pa...rts. Viking reduced parts publishing time from 2 weeks to 30 minutes. The branded portal gave users a high-quality experience.

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Construction

CASE STUDY Paladin Attachments

Documoto helped Paladin Attachments improve customer support. Paladin Attachments used Documoto to manage parts information and publish accurate documents. The solution made product documentation mor...e accurate and easier to access. Sales and support calls dropped because of a self-service portal. Editing parts manuals became almost instant. Paladin Attachments now has better aftermarket operations.

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CASE STUDY Schramm

Documoto helped Schramm improve their parts publishing and customer support. Schramm used Documoto’s advanced search to speed up parts authoring and publishing. The solution made it easier for custom...ers to find parts and process orders. Schramm reduced customer support time and improved the customer experience. The company connected better with their teams in Australia using Documoto.

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CASE STUDY Oxbo

Documoto helped Oxbo reduce customer support time by 50%. Oxbo used Documoto to fix data disconnects and improve support for their agricultural equipment customers. They published content in less tha...n 30 days. Now, all branches can access unified data. Documoto improved Oxbo’s aftermarket program and parts book publishing.

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CASE STUDY MacLean

Documoto helped MacLean improve parts publishing and create a self-service customer portal. MacLean needed to support customers quickly when machines needed maintenance or parts. Documoto enhanced th...e customer experience and made it easier to order parts. The solution reduced machine downtime and improved publishing processes. MacLean's branches and customers now have global access to parts information.

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Manufacturing

CASE STUDY Snorkel & Xtreme Manufacturing

Documoto helped Snorkel and Xtreme Manufacturing improve product support. The companies needed to support a global network of partners and customers. Documoto sped up authoring and publishing of part...s books. It made product, service, and safety information easy to access for field technicians. This reduced equipment downtime and improved order accuracy for technicians.

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Win Your Aftermarket With Documoto

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Peers used Documoto for sending & publishing communications and content management

Documoto Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (48)
Analytics

3.58/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (48)
Analytics

3.58/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Documoto

Overall Risk Meter

Low Medium High

Top Failure Risks for Documoto

Documoto Profile

Company Name

Documoto

Company Website

https://www.documoto.com/

HQ Location

800 Englewood Parkway, C201, Englewood, CO 80110, US

Employees

11-50

Social

Linkedin Twitter

Financials

SERIES B