Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I am able to have candidates sign offer letters and onboarding documents electronically...." Peer review by Verified Reviewer, Consumer Electronics

Peer review evidence (same sources as the product rating summary)

"...This e-signature system helps decrease the time required to sign and store contracts...." Peer review by Verified User, Employee in Legal, Marketing and Advertising
"...This product has revolutionized my workflow and provided value in every step of the insurance/client relationship process...." Peer review by Rob Martinek, Martinek Insurance Services, Martinek Insurance Services
"...I had to use DocuSign to sign some onboarding documents for a seasonal job a couple months ago...." Peer review by Jenn M., Box Officer, Entertainment

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Docusign Customer wins, Customer success stories, Case studies

How efficiently Does Docusign manage your Sales Document Management?

What makes Docusign ideal for Workflow Management?

How does Docusign address your Onboarding Challenges?

What solutions does Docusign provide for Communication Management?

How does Docusign facilitate Engagement Management?

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign eSignature: How to Sign a Document

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Partnership

DocuSign, NVIDIA Say an 850M-Parameter Model Can Unlock the $2 Trillion Trapped in Contracts

DocuSign and NVIDIA have developed Neotron Parse, an 850M-parameter model integrated into DocuSign's platform to extract complex table data from contracts. This partnership aims to unlock $2 trillion in trapped contract value by improving data extraction speed and accuracy. The model is optimized for enterprise-scale document processing, emphasizing accuracy and cost-efficiency.

Awards

EQS-News: Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026

Docusign has been named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026. The recognition highlights Docusign's Intelligent Agreement Management platform, which integrates AI for contract analysis and workflow orchestration. This platform supports over 1.9 million businesses by enhancing agreement lifecycle management and offering extensive prebuilt integrations with major systems like Salesforce and SAP.

Awards

Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026

Docusign has been recognized as a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026. This acknowledgment highlights Docusign's Intelligent Agreement Management platform, which enhances agreement lifecycle management with AI-driven contract analysis and workflow orchestration. The platform's strengths include a broad integration library and comprehensive lifecycle management capabilities.

Product

DocuSign Reinvents Agreement Management Platform Amid Market Challenges

DocuSign is enhancing its Intelligent Agreement Management platform by integrating AI-driven contract analysis and automated workflows. This expansion aims to improve efficiency and reduce risks in contract lifecycle management, strengthening its competitive position in the market.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F