Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We're able to electronically sign applications and materials and send via email rather than mail or fax...." Peer review by Heather J., System Director, Hospital & Health Care

Docusign, SignNow, OneSpan Sign, eversign, Adobe Sign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Docusign Use Cases

How efficiently Does Docusign manage your Sales Document Management?

What benefits does Docusign offer for Workflow Management?

Why is Docusign the best choice for Onboarding?

Why is Docusign the best choice for Communication Management?

How does Docusign address your Engagement Management Challenges?

58+ more Business Use Cases

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Docusign case study
Human Resources
Human Resources
CASE STUDY Adeva

Adeva accelerated tech talent onboarding by 90%, reducing contract execution from 20 days to 90 minutes, and increased revenue by over 3000% using DocuSign eSignature and HubSpot.

Read More
Docusign case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY United Airlines

United Airlines fuels seamless HR workflows with Docusign eSignature for ServiceNow

Read More
Docusign case study
Telecommunications
Telecommunications
CASE STUDY Comcast Business

Comcast Business improved sales efficiency, closing deals faster by using DocuSign, which eliminated return trips for contract signing and reduced the sales cycle, enhancing customer satisfaction.

Read More

Video

Docusign eSignature: How to Sign a Document

Video Thumbnail

Frequently Asked Questions(FAQ)

for Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

SignNow, OneSpan Sign, Eversign and Adobe Sign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Real Estate Success With Docusign Transactions - RisMedia.com

The article discusses how real estate agents achieve success using DocuSign for transactions.

25/11/2024 - source

Docusign Unveils Docusign for Developers to Accelerate Intelligent Agreement Management at Docusign Discover Event - Quantisnow

Docusign introduced Docusign for Developers at the Docusign Discover event to enhance intelligent agreement management.

19/11/2024 - source

Docusign Unveils Docusign for Developers to Accelerate Intelligent Agreement Management at Docusign Discover Event

DocuSign introduces "DocuSign for Developers" to enhance agreement management at the DocuSign Discover event.

19/11/2024 - source

DocuSign, Inc Feeds

DocuSign Third Quarter 2025 Earnings: Beats Expectations - Yahoo Finance

DocuSign's third-quarter 2025 earnings exceeded expectations according to Yahoo Finance.

06/12/2024 - source

DocuSign: Fiscal Q3 Earnings Snapshot - The Advocate

DocuSign reported its fiscal Q3 earnings results.

04/12/2024 - source

DocuSign (DOCU) Q3 2025 Earnings Call Transcript - The Motley Fool

DocuSign's Q3 2025 earnings call transcript was released, detailing the company's financial performance.

04/12/2024 - source

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F