Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
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Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Once the envelope is complete, the DocuSign electronically sends the envelope (images and data) directly into our workflow system...." Peer review by Edmund J., Insurance

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Docusign Use Cases

Why is Docusign the best choice for Sales Document Management?

What makes Docusign ideal for Workflow Management?

What makes Docusign ideal for Onboarding?

How can Docusign enhance your Communication Management process?

How can Docusign optimize your Engagement Management Workflow?

58+ more Business Use Cases

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

Case Studies

Legal Services

CASE STUDY Heidrick & Struggles

Docusign CLM and Salesforce helped Heidrick & Struggles speed up client contracting. The company serves 70% of the Fortune 1000. They used Docusign to move from paper to digital agreements. This chan...ge made signature cycles over 85% faster. Time to revenue improved. Clients had a better experience. The solution worked for finance, HR, and legal teams.

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Financial Services

CASE STUDY Vestwell

Docusign CLM helped Vestwell automate contract processes and boost revenue. Vestwell used Docusign CLM to speed up agreement completion by over 90%. The platform saved 200 hours of manual labor each ...month. Drop-offs decreased by 70%. Vestwell integrated Docusign CLM and eSignature with Salesforce and Ordway Labs to create a unified workflow. This improved onboarding for customers, partners, and employees.

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Education

CASE STUDY The University of Texas, Austin

Docusign eSignature and Payments helped The University of Texas, Austin increase profitability. The university achieved a $2.41 million total ROI in one year. The solution made agreement and payment ...processes faster and easier. This improved efficiency for the university. Docusign supported digital transformation in higher education.

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Financial Services

CASE STUDY Metro Credit Union

Docusign IAM platform helped Metro Credit Union boost digital efficiency. Metro wanted to make banking easier for members and staff. They used Docusign to remove friction in onboarding and member sup...port. The solution led to a 75% increase in operational efficiency in four weeks. Staff time for key processes dropped from 50 to 5 hours per month. Over 600 monthly autopay enrollments are now fully automated.

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Financial Services

CASE STUDY Primerica

Docusign eSignature helped Primerica modernize its agreement process. Primerica wanted to reduce paper use and speed up client agreements. Docusign made the process digital and simple. Primerica saw ...a 23% drop in paper processing. Most agreements finished in less than 2 hours on mobile. The company achieved a 99.5% successful transaction rate.

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Consumer Goods

CASE STUDY Unilever

Docusign CLM helped Unilever improve its procurement process. Before Docusign, teams used email, printing, and scanning to manage contracts. Docusign automated contract creation and review, making th...e process faster and simpler. Unilever saw a 50% reduction in average contract completion time. Contract drafting times dropped by 80%. The Smarter Contracting initiative rolled out in 70 countries.

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Video

Docusign eSignature: How to Sign a Document

Video Thumbnail

Frequently Asked Questions(FAQ)

for Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Partnership

Moveworks Announces Strategic Partnership With Docusign to Bring Intelligent Agreement Workflows to the Moveworks AI Agent Marketplace

Moveworks and Docusign have formed a strategic partnership to integrate Docusign's Intelligent Agreement Management capabilities into the Moveworks AI Agent Marketplace. This integration allows employees to manage agreements through natural-language conversations, enhancing workflow efficiency and security. The collaboration aims to streamline agreement processes, providing a seamless experience for joint customers.

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Product

Docusign Inc (DOCU) Unveils Six New Signature Styles for ESIGN A - GuruFocus

Docusign has introduced six new signature styles for its ESIGN A platform, enhancing user personalization and flexibility in electronic signature workflows. This update aims to improve the digital agreement experience for businesses and individuals by offering more customization options in e-signature processes.

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Product

DocuSign Revolutionizes Digital Signatures: New Personality-Based Styles Transform How Gen Z Signs Documents - Stock Titan

DocuSign has introduced six new digital signature styles to mark the 25th anniversary of the ESIGN Act. Designed by typeface experts, these styles aim to enhance personalization while maintaining security. The new styles cater to different personality types, reflecting user preferences in digital signing experiences. This innovation aligns with survey findings showing high user interest in signature personalization.

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Financial

DocuSign Surpasses Q1 2025 Revenue Expectations with 7.6% Growth - IndexBox

Docusign reported Q1 2025 revenue of $763.7 million, a 7.6% year-over-year increase, exceeding Wall Street expectations. The company issued guidance for Q2 2025 revenue at $779 million, reflecting continued growth in the electronic signature and agreement management sector.

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DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

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Financials

SERIES F