Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I like being able to add instructions and send an email to people without having to go to my Inbox. ...." Peer review by Monica G., eLearning Strategist | Learning Experience Designer, Education

Peer review evidence (same sources as the product rating summary)

"...This is a super quick and easy way to allow clients to sign documents and store contracts...." Peer review by Sarah U., Information Technology and Services
"...We've now automated essentially the entire workflow, and eliminated all paper in the process, while maintaining excellent security from a nationally-recognized trusted vendor...." Peer review by Joe S., Partner, Financial Services
"...--New employees: onboarding documentation, reimbursement forms, bank transfers...." Peer review by Director in Information Technology

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Docusign Customer wins, Customer success stories, Case studies

What benefits does Docusign offer for Sales Document Management?

What benefits does Docusign offer for Workflow Management?

How can Docusign optimize your Onboarding Workflow?

What benefits does Docusign offer for Communication Management?

What benefits does Docusign offer for Engagement Management?

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

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Comcast Business Services Boosts Productivity with Solution by Acumen Solutions and DocuSign on Appl - AOL.com

Comcast Business Services enhances its field sales productivity using a solution jointly developed by Acumen Solutions and DocuSign, implemented on Apple iPads. This solution enables real-time contra...ct generation and eSignature capabilities, streamlining sales processes and improving customer experiences. The integration with Salesforce further automates workflows, allowing Comcast to close deals faster and increase revenue.

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Docusign products will be discounted to agencies under latest GSA deal

Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Manage...ment (IAM) products. The deal provides a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.

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Vestwell - Financial Services - Medium

New York, USA

Vestwell used Docusign CLM and Salesforce to cut agreement prep time from 75 minutes to just five. The company reduced client drop-offs by 70% and now onboards over 1,000 new clients each month. Sale...s teams start agreements in their CRM, and Docusign automates the process. Errors from manual edits are nearly gone. Vestwell also improved customer service with an AI chatbot connected to Docusign data.

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Primerica - Financial Services - Very Large

Duluth, USA

Docusign helped Primerica cut paper processing by 23%. The average agreement completion time dropped to under two hours with mobile signing. Primerica achieved a 99.5% successful transaction rate. Do...cusign eSignature and contract management tools made the application process digital and fast. Sales reps now serve more clients while keeping a personal touch. Most life insurance applications are now submitted electronically.

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Metro Credit Union - Financial Services - Medium

Chelsea, USA

Metro Credit Union used Docusign Intelligent Agreement Management and Maestro to automate autopay enrollments. They cut manual work by 90% and improved operational efficiency by 75% in just four week...s. Data now flows directly from member forms into their core banking system, reducing errors and speeding up onboarding. Staff now focus on higher-value work, and members enjoy a seamless digital experience. The solution eliminated paper and manual data entry for over 600 monthly forms.

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Docusign eSignature: How to Sign a Document

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Frequently Asked Questions(FAQ)

for Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Competitors

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Docusign Integrations

Docusign integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.14/5 ★

Read Reviews (1939)
Data Export

3.99/5 ★

Read Reviews (1538)

OnceHub

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

BMBY CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

NetHunt CRM

4.67 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

123FormBuilder

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SignWell

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Docusign

Algolia

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Five9

4.11 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zoho Projects

4.31 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

iContact

4.28 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

unbounce

4.54 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Partnership

ID.me and Docusign Partner to Bring Seamless Identity Verification to Online Agreements

Docusign and ID.me have partnered to integrate ID.me's digital identity wallet into Docusign's platform. This collaboration enhances identity verification for high-value transactions, aligning with federal security standards like NIST Identity Assurance Level 2. The integration aims to streamline the verification process, reduce friction, and combat AI-driven fraud, providing a secure and efficient experience for users.

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Product

Docusign Brings Open Source AI And MCP Integrations To Legal Contract Automation

Docusign has enhanced its Intelligent Agreement Management platform with new agentic AI capabilities, leveraging open-source frameworks and LLMs. The upgrades include an AI assistant and Agent Studio for custom workflows, alongside MCP integrations for improved interoperability. These developments aim to advance legal contract automation and enterprise collaboration.

Read more →
Product

Docusign Expands Legal AI With Agentic Contract Workflow Automation

Docusign has expanded its Intelligent Agreement Management platform by introducing AI-powered assistants and agents to automate contract workflows for enterprise legal teams. This update includes Iris-powered agents that analyze contracts, generate redlines, and manage workflows based on historical data and company policies. Docusign aims to transform agreement management into an operational AI system, integrating with partners like Harvey, Thomson Reuters, and major platforms such as OpenAI and Microsoft.

Read more →
Partnership

Docusign and Legora Partner to Deliver Connected AI Workflows Across the Contract Lifecycle

Docusign and Legora have formed a strategic partnership to integrate Legora's AI platform with Docusign's Intelligent Agreement Management system. This collaboration aims to streamline contract workflows for legal teams by connecting AI-powered research and drafting with Docusign's agreement processes. The integration facilitates seamless contract management, enhancing efficiency and outcomes for legal teams across various business functions.

Read more →

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

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Financials

SERIES F