Home Knowledge Management DokuWiki DokuWiki Alternatives
Top 31 DokuWiki Alternatives
Answerbase
Q&A Community and Support Software
Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises. ...
Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.
The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity. ...
It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.
It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers. ...
The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.
The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
Syniti is a data migration tool that supports the entire team as well as all data transformation, optimization, and governance requirements on a single, unified platform. This Knowledge Platform ...
Syniti assists with mergers, acquisitions, divestitures, and ERP consolidation, as well as guiding cloud data migration and optimization requirements. Discovers high-quality data that helps the business. Additionally, it allows for faster decision-making across all business activities, from strategic to operational.
Confluence
Confluence - Team Collaboration Software | Atlassian
Confluence and DokuWiki both fall under knowledge management solutions but cater to different needs. Confluence offers robust capabilities supporting a wide range of activities, aligning with enterprise-level communication and knowledge management. It aids in improving internal communications and scaling best practices. In contrast, DokuWiki offers basic content management and communication features, suitable for simpler use cases. It primarily supports improving communication with minimal focus on large-scale business goals. Confluence is preferred for its comprehensive vendor support, while DokuWiki keeps things straightforward. ...
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire and DokuWiki both cater to knowledge management needs but serve different user bases. Bloomfire excels in enterprises, helping with complex knowledge and content management using advanced features like AI and analytics. DokuWiki offers minimalistic content and communication management, appealing to smaller enterprises in Information Technology with basic customization and integration options. Businesses seeking robust analytics and collaborative dynamics might prefer Bloomfire, while those who need straightforward content management may choose DokuWiki. ...
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion and DokuWiki serve distinct user bases despite both providing knowledge management solutions. Notion supports large-scale collaboration, analytics, and integration, catering to various industries, particularly in large enterprises and marketing sectors. DokuWiki, with its core focus on content and communication management, is more streamlined for smaller businesses with moderate needs. The choice between them depends on the specific operational scale and industry alignment. ...
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
DokuWiki excels in content and communication management with key features like custom reports and security, targeting primarily large enterprises in IT and services. KnowledgeOwl stands out with a strong focus on knowledge management and scalability, offering extensive analytics and training support, appealing to a wide range of industries and business sizes seeking customer engagement and internal communication improvements. ...
inSided
All-in-one customer success engagement platform
inSided excels in engagement and customer relationship management, appealing broadly to telecommunications and large enterprises. DokuWiki, meanwhile, is more suited for smaller scale content and communication management, attracting mainly IT services and small enterprises. The products cater to different business scales and needs, with inSided focusing on customer interaction and DokuWiki on internal communication and content management efficiency. ...
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
DokuWiki emphasizes content management and internal communication while supporting users with robust reporting and integration capabilities. It appeals mainly to large enterprises in the IT sector. Syniti, on the other hand, focuses on sales document management and social media, with strengths in analytics and AI support. Suitable for businesses aiming to scale best practices and improve customer relations, it offers more comprehensive vendor support options. ...
PageUp
Powerful HR Software for Talent Management
In the realm of Knowledge Management, DokuWiki and PageUp serve as robust solutions with distinct strengths. DokuWiki focuses on comprehensive content management, enhanced by its strong features like advanced custom reporting and seamless integration. It fits well with IT services and large enterprises, demonstrating its alignment with industries demanding high-level communication management. PageUp shines in training & onboarding and workflow management, with features like AI capabilities and detailed analytics. Its appeal spans across a wider range of industries including HR and Education, making it versatile for diverse user segments. ...
Shelf.io
The Future of Knowledge Management is here...
DokuWiki excels in content and communication management with strong features like custom reports and security, tailored for IT and construction sectors. It favors large enterprises, offering varied support channels. Shelf.io focuses on knowledge and content management for brand building and ROI improvement, equipped with AI and analytics features. It caters to large enterprises across diverse industries with robust 24/7 support, emphasizing integration and collaboration. ...
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
DokuWiki and PHPKB Knowledge Management Software cater to different organizational needs within knowledge management solutions. DokuWiki's strength lies in enhancing internal communications through diverse content and communication management capabilities, while PHPKB excels in advancing customer relationships with robust knowledge-sharing features. Businesses should consider DokuWiki for enriching internal processes, whereas PHPKB is ideal for customer-centric strategies. ...
Answerbase
Q&A Community and Support Software
Both Answerbase and DokuWiki provide valuable solutions in the knowledge management space, each offering distinct advantages. Answerbase stands out with a focus on engagement management and strong vendor support, appealing to large enterprises and industries like publishing and IT. DokuWiki emphasizes content and communication management, suitable for businesses that prioritize ease of migration and integration. Each product aligns differently with operational workflows, making them ideal for varied strategic needs. ...
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
BlueSpice MediaWiki
BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki.
Document360
The Knowledge Base Platform, engineered for growing companies
Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more. ...
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
