DoneDone Overview

DoneDone combines project management, customer support, and bug tracking into one tool. It simplifies getting work done efficiently.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using DoneDone.

Other use cases:

  • Customise Loyalty Program
  • Conversion Management
  • Sending & Publishing Communications
  • Training & Onboarding
  • Content Management
  • Contract Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using DoneDone.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Shorten Ramp Up Time
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DoneDone Use-Cases and Business Priorities: Customer Satisfaction Data

DoneDone's features include Ticketing.

Reviews

"...Great!. Easy to access Easy to use without any formal training Great for cross team/company collaboration . ...." Peer review by Verified Reviewer, Retail

DoneDone, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for DoneDone

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

DoneDone is popular in Marketing And Advertising, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on DoneDone Use Cases

How efficiently Does DoneDone manage your Workflow Management?

How can DoneDone enhance your Helpdesk Management process?

What solutions does DoneDone provide for Collaboration?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well DoneDone solved their Help Desk needs. Cuspera uses 220 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Video

How we use DoneDone...at DoneDone

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lightning

Peers used DoneDone for workflow management and helpdesk management

DoneDone Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.11/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.11/5 ★

Read Reviews (25)

Software Failure Risk Guidance

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for DoneDone

Overall Risk Meter

Low Medium High

Top Failure Risks for DoneDone

DoneDone Profile

Company Name

DoneDone

Company Website

https://www.donedone.com/

HQ Location

1125 Leona, Austin, TX 78702, US

Employees

2-10

Social

Financials

PRIVATE