Doxim ECM Overview

Doxim-ECM enables multi-channel customer communication. Healthcare providers enhance engagement by offering diverse communication methods.

Use Cases

Customers recommend Engagement Management, Content Management, Upselling, as the business use cases that they have been most satisfied with while using Doxim ECM.

Other use cases:

  • Cross Selling
  • Campaign Management
  • Digital Signature
  • Training & Onboarding
  • Advertisement
  • Channel Marketing
  • Identify Target Customers
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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Doxim ECM.

Other priorities:

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Doxim ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...With a centralized, secure, web-based electronic content management solution from Doxim, financial institutions can streamline document processes and quickly eliminate manual tasks related to hard copy document storage, significantly reducing operational costs...." Peer review

Peer review evidence (same sources as the product rating summary)

"...The way your clients expect to engage with your institution is changing from traditional, employee-assisted channels to on-demand channels...." Digital transformation for customer communications
"...Doxim Content Management...." Digital transformation for customer communications
"...This includes placing campaign ads onto their statements, which enables upselling...." Digital transformation for customer communications

Doxim ECM, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Doxim ECM

Top Industries

  • Financial Services
  • Banking

Popular in

Doxim ECM is popular in Financial Services, and Banking, and is widely used by

Doxim ECM Customer wins, Customer success stories, Case studies

How can Doxim ECM enhance your Engagement Management process?

What benefits does Doxim ECM offer for Content Management?

Conexus Credit Union - Banking - Large

Doxim CRM helped Conexus Credit Union boost member satisfaction and efficiency. After a strategic rollout and inclusive planning, staff saw a big jump in Net Promoter Score (NPS). Training included o...nline modules and champion-led sessions. Teams from all business lines joined the process. Staff now suggest new features, and yearly upgrades are planned.

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Fayetteville Public Works Commission (PWC) - Utilities - Large

Doxim helped Fayetteville Public Works Commission (PWC) redesign their billing system. The new system used data-driven, personalized design and targeted messaging. This improved customer engagement a...nd satisfaction. PWC saw better communication with their customers. The project focused on utility billing and customer experience.

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Aviso Wealth - Financial Services

Doxim's Customer Communications Management solution helped Aviso Wealth move to a single service provider. This change made customer communications easier and more efficient. Aviso Wealth wanted to i...mprove operations and customer experience. The new system gave them integrated, omnichannel communications. The case shows how Doxim supports financial services with better communication tools.

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InFirst Federal Credit Union - Banking - Medium

Doxim Email Marketing helped InFirst Federal Credit Union boost cross-sell efforts. The credit union needed a cost-effective way to reach members across the U.S. Traditional marketing was too expensi...ve and not effective. With Doxim, InFirst grew deposit accounts by 24% and loan accounts by 190%. They also cut their marketing budget by 40%.

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Worldsource Securities - Financial Services - Large

Doxim's enterprise client onboarding application helped Worldsource Securities boost advisor productivity. The solution streamlined onboarding, reducing manual paperwork and errors. Advisors now spen...d less time on administration and more on client service. The platform improved compliance and client satisfaction. Worldsource Securities delivers faster, more accurate onboarding for its clients.

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PenFinancial Credit Union - Banking - Medium

Doxim eStatement helped PenFinancial Credit Union boost eStatement adoption by 45%. In just three months, adoption rose 27%. After one year, 66% of members used eStatements. PenFinancial cut postage ...and mail costs by over 70%. Staff now respond faster to member requests with easy online access to statements. Targeted marketing messages on statements replaced costly inserts.

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Doxim ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (7)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (7)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Doxim ECM

Top Failure Risks for Doxim ECM

Doxim Inc News

Executive

Doxim Scales Utility Payments Team to Support Rapid Market Growth - PR Newswire

Doxim has expanded its utility payments team to enhance its omnichannel billing-to-payments solutions for utilities. This strategic hiring of industry experts aims to address the growing need for secure and flexible payment options, improving customer experiences. The expansion reflects Doxim's commitment to delivering integrated communications solutions that simplify operations for utility providers.

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Doxim Inc Profile

Company Name

Doxim Inc

Company Website

https://www.doxim.com/

HQ Location

220 Spring St, Herndon, Virginia 20170, US

Employees

501-1000

Social

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Financials

M&A