DragonFlySM Overview
Here’s the scoop on DragonFlySM! We've gathered over 65 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
DragonFlySM, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if DragonFlySM is right for your needs? Our Cuspera AI engine can evaluate how DragonFlySM fits your specific business needs, industry, and context. Get your personalized assessment report today.
DragonFlySM supports business activities such as:
- Collaboration
- Workflow Management
- Proposal & Quote Management
- Customer Feedback Management
- Training & Onboarding
DragonFlySM can help you with many business goals, such as Acquire Customers. It can help manage these activities if you use E-Mail for these needs. As a solution, DragonFlySM's capabilities include Ticketing.
Reviews
"...Keep everyone - customer, technician, and service coordinator - informed with job progress via automatic email updates. Collaboration...." DragonFlySM
DragonFlySM Reviews
11 buyers and buying teams have used Cuspera to assess how well DragonFlySM solved their Field Service Management needs. Cuspera uses 65 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers is the most popular business priority peers achieved using DragonFlySM.
Use Cases
Peers recommend Collaboration , Workflow Management , Proposal & Quote Management , as the business use cases that they have been most satisfied while using DragonFlySM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with E-Mail |
3.99/5 ★ |
"...Keep everyone - customer, technician, and service coordinator - informed with job progress via automatic email updates. Collaboration...." DragonFlySM |
| Workflow Management |
3.80/5 ★ |
"...The only workflow management system designed for 1-100 person service businesses. ..." DragonFlySM |
| Proposal & Quote Management |
3.72/5 ★ |
"...DragonFlySM lets you easily create and update quotes right inside the job ticket...." DragonFlySM |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with E-Mail |
3.99/5 ★ |
"...Keep everyone - customer, technician, and service coordinator - informed with job progress via automatic email updates. Collaboration...." DragonFlySM |
|
| Workflow Management |
3.80/5 ★ |
"...The only workflow management system designed for 1-100 person service businesses. ..." DragonFlySM |
|
| Proposal & Quote Management |
3.72/5 ★ |
"...DragonFlySM lets you easily create and update quotes right inside the job ticket...." DragonFlySM |
|
Peer and Expert Opinion on Features
for DragonFlySM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (7) |
IT and Other Capabilities
for DragonFlySM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for DragonFlySM
Top Failure Risks for DragonFlySM
Vendor Profile Details
Company Name
DragonFlySM
Company Website
https://dragonflysm.com/HQ Location
Employees
11-50
Financials
PRIVATE
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