Dr.Explain Overview

Dr.Explain is software for creating help files, user guides, and documentation quickly. It produces online help, manuals, and instructions efficiently.

This is a summary of the comprehensive capabilities and benefits of Dr.Explain based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Dr.Explain, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Dr.Explain is right for your needs? Our Cuspera AI engine can evaluate how Dr.Explain fits your specific business needs, industry, and context. Get your personalized assessment report today.

Dr.Explain supports business activities such as:

  • Sending & Publishing Communications
  • Collaboration

It can help manage these activities if you use Print Media Magazine and Website for these needs.

Dr.Explain Telecommunications Vertical is its biggest customer base.

Dr.Explain Reviews

11 buyers and buying teams have used Cuspera to assess how well Dr.Explain solved their Knowledge Management needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Use Cases

Peers recommend Sending & Publishing Communications , Collaboration , as the business use cases that they have been most satisfied while using Dr.Explain.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sending & Publishing Communications with Print Media, Magazine and Website

3.00/5 ★

Read Reviews (4)

"...Moreover, when the documentation is ready, you can publish it on the Tiwri cloud server directly from Dr...." Dr.Explain: a software to create help files, online help manuals, user guides & documentation
Collaboration

3.25/5 ★

Read Reviews (1)

"...Collaboration. is a cloud platform that lets multiple users jointly develop technical, reference, or user documentation using Dr...." Dr.Explain: a software to create help files, online help manuals, user guides & documentation
PEER EXPERIENCES
Sending & Publishing Communications with Print Media, Magazine and Website

3.00/5 ★

Read Reviews (4)

"...Moreover, when the documentation is ready, you can publish it on the Tiwri cloud server directly from Dr...." Dr.Explain: a software to create help files, online help manuals, user guides & documentation
Collaboration

3.25/5 ★

Read Reviews (1)

"...Collaboration. is a cloud platform that lets multiple users jointly develop technical, reference, or user documentation using Dr...." Dr.Explain: a software to create help files, online help manuals, user guides & documentation

Customer Stories

 

Ala Data System - Information Technology And Services - Small

Italy

Ala Data System used Dr.Explain to create web manuals for their software products. The team needed clear, up-to-date user guides to help users and reduce helpdesk workload. Dr.Explain let them build ...and publish manuals online without programming skills. Multiple team members could work on documentation at the same time. The manuals are now used by all professionals in the software department.

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Testview - Information Technology And Services - Small

Israel

Testview used Dr.Explain to create help documentation in multiple formats for their TVI test manager platform. The team needed clear manuals to help new users learn the product quickly. Dr.Explain al...lowed them to generate both CHM and HTML help files and embed online help into their website. The software's collaboration features let team members edit and review manuals together. Even a technical writer new to Dr.Explain learned it in under an hour.

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SolidPlant - Computer Software - Small

Amsterdam, Netherlands

SolidPlant used Dr.Explain to improve their user manuals for their 3D software. Before, users had to download a separate PDF manual. With Dr.Explain, they created a CHM help file that works inside th...eir application and online. The team found Dr.Explain easy to use and liked its Word import feature. This new help system made it easier for users to learn the software.

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WG Solutions Pty Ltd (SmartFees) - Information Technology And Services - Small

Australia

Dr.Explain helped WG Solutions create an online manual for SmartFees, their child care management system. Before Dr.Explain, they used embedded help files and wikis. The new online guide made it easi...er to train new staff and let customers solve problems on their own. It also improved the company’s image with clients. WG Solutions found Dr.Explain easy to use and liked exporting guides for web or PDF from one source.

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IIM Services Agency - Information Technology And Services - Small

Geneva, Switzerland

Dr.Explain helped IIM Services Agency create help files for its EZSecure messaging system. Before, they struggled with technical issues and slow support from their previous tool. With Dr.Explain, the...y fixed a major problem in minutes and produced an 87-page help file in five days. The tool made it easy to manage translations and improved the look of their documentation. Positive feedback from users showed the new help files added value to their product.

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Structured Solutions Inc. - Information Technology And Services - Small

USA

Dr.Explain replaced multiple tools for Structured Solutions Inc. The company used to create help manuals with PDFs, Word docs, and CHM files. With Dr.Explain, they now publish online help manuals fro...m a single source. This improved their website's search engine ranking. They also saw fewer support calls about product features. The user experience of their documentation improved.

Read more →

Based on peer insights

Cuspera recommends Dr.Explain for

Use Cases Sending & Publishing Communications , Collaboration
Medium Print Media, Magazine, Website
Industries Telecommunications, Information Technology And Services, Religious Institutions

Popular Business Setting

for Dr.Explain

Top Industries

  • Telecommunications
  • Information Technology and Services
  • Religious Institutions

Popular in

  • Enterprise
  • Small Business

IT and Other Capabilities

for Dr.Explain

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.86/5 ★

Read Reviews (9)
Data Import

3.48/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.86/5 ★

Read Reviews (9)
Data Import

3.48/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (8)
Chat Support

3.42/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (8)
Chat Support

3.42/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.94/5 ★

Read Reviews (1)
Custom Reports

2.47/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.94/5 ★

Read Reviews (1)
Custom Reports

2.47/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Dr.Explain

Top Failure Risks for Dr.Explain

Vendor Profile Details

Company Name

Indigo Byte Systems, LLC

Company Website

https://www.indigobyte.com/

HQ Location