In-context insights via remote qualitative research | dscout
Failure Risk for
dscout
?
dscout Overview
Dscout revolutionizes user experience research with its all-in-one platform, enabling teams to recruit participants, conduct studies, and analyze insights seamlessly. This platform supports a variety of research methods, including usability and concept testing, field and diary studies, and media-rich surveys. Dscout's unique feature is its ability to facilitate comprehensive participant engagement, ensuring that researchers gather relevant and actionable insights. The platform's flexibility allows for the creation of tailored studies, empowering teams to make informed decisions with confidence. By integrating diverse research techniques, Dscout enhances the depth and breadth of user feedback, making it an essential tool for UX professionals aiming to refine product experiences.
dscout Use-Cases and Business Priorities: Customer Satisfaction Data
dscout works with different mediums / channels such as
Video.
Phone Calls.
Mobile
etc.
dscout's features include
Embedded Survey Forms.
and dscout support capabilities include
24/7 Support,
AI Powered,
Email Support,
etc.
also dscout analytics capabilities include
Custom Reports,
and
Analytics.
Reviews
"...The ability to engage with scouts throughout the process is unique and also super beneficial for asking followup and clarifying questions...."
Peer review by Administrator
dscout,
belong to a category of solutions that help Customer Feedback Management.
Each of them excels in different abilities.
Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Dscout’s experience research platform utilizes a mobile app and over 100K eager participants to capture in-the-moment video. Insights are efficiently summarized to facilitate easy analysis.
Popular Business Setting
for dscout
Top Industries
Research
Internet
Consumer Goods
Popular in
Mid Market
Large Enterprise
Enterprise
dscout is popular in
Research,
Internet,
and
Consumer Goods
and is widely used by
Mid Market,
Large Enterprise,
and
Enterprise.
dscout Customer wins, Customer success stories, Case studies
How does dscout address your Engaging And Following Up Challenges?
Dscout empowers organizations to connect with users throughout the research process. The platform encourages user participation through engaging research methods. This platform enables organizations to gather rich insights and engage stakeholders with compelling data.
How does dscout address your Market Research Challenges?
Dscout is a mobile research tool that helps marketers study how people use products.
Marketers can use Dscout to gather customer feedback through video interviews and surveys.
Dscout uses an engaging approach to research.
What solutions does dscout provide for Collaboration?
Dscout provides researchers with several collaborative features, including live video conferencing with advanced tools like auto-transcription and live annotation. The platform also offers screen sharing and the ability to embed stimuli during video calls. Although the platform is still developing its international research capabilities and participant recruitment processes, it offers a robust set of tools for collaborative research.
"...Get the researcher-tuned capabilities your video conferencing tool lacks: auto-transcribe, live-notate, invite observers, embed stim, share screens, and more.
..."
Flexible, remote, in-context user research
166 buyers and buying teams have used Cuspera to assess how well
dscout
solved their
Customer Feedback Management needs.
Cuspera uses
135
insights from these buyers along with peer reviews, customer case studies, testimonials,
expert blogs and vendor provided installation data to help you assess the fit for your
specific Customer Feedback Management needs.
A prominent health organization in the U.S.
- Hospital & Health Care
Dscout helped a large health organization improve service design. The team used Dscout to quickly reach patients and automate interview scheduling. Manual work was reduced with streamlined workflows.... One person now manages tasks that once needed a whole team. The organization turned research insights into actions for stakeholders. Interview experiences for participants became seamless.
Dscout helped Best Buy improve research and design by making participant recruitment faster and more diverse. Over 50 researchers at Best Buy now use Dscout to streamline usability testing and reduce... manual work. The platform made it easier to find the right people for studies and cut down on time spent recruiting. Dscout’s support team quickly solves any issues. This partnership helped Best Buy’s team work better and train more people in design-led research.
Dscout helped Steady recruit a diverse group of participants for a longitudinal study. The goal was to build better user personas and understand financial behaviors. Dscout Recruit made it easy to fi...nd people from different backgrounds and locations. The study explored users’ financial goals, money management, and feelings about money. Steady used the insights to set product priorities and guide feature decisions.
Dscout helped OJO Labs improve the homebuying journey for first-time buyers. OJO Labs used Dscout to map buyer fears, concerns, and goals during COVID. The team recruited a diverse group using Dscout...’s panel and gathered honest, candid insights. The research led OJO Labs to expand mortgage info, add Spanish language support, and partner with a credit repair agency. These changes improved their product, partnerships, and internal workflow.
Headspace used Dscout to build their first GenAI product for mental health. The team ran diary studies and usability tests with Dscout to understand user attitudes and concerns about AI. They found h...igh trust in Headspace but skepticism about AI in mental health. Research showed that people trusted AI more after using it. Headspace used these insights to design a safe, ethical GenAI experience focused on member well-being.
a leading transportation rentals company
- Transportation
Dscout helped a leading transportation rentals company improve their research process. Dr. Nikki Smith and her team used Dscout’s video and multimedia tools to get deeper insights and create strong s...tories from customer and employee feedback. The platform made it easier to connect insights and share them with others in the company. Dscout saved the team time on analysis and helped them drive action with real context from their research.
Dscout and HeyMarvin Announce Integration, Uniting Research Execution, AI-Powered Analysis, and Insight Management - The Des Moines Register
Dscout and HeyMarvin have announced a new integration that combines Dscout's AI-powered research workflows with HeyMarvin's insight repository. This partnership enhances research execution by enabling teams to generate stronger questions, spot patterns, and manage insights effectively. The integration allows for a seamless transition from data capture to actionable insights, leveraging AI to optimize research processes and outcomes.
Awards
Built In honors Dscout in its esteemed 2026 Best Places to Work Awards - The Patriot Ledger
Dscout has been recognized in Built In's 2026 Best Places to Work Awards. This accolade highlights the company's commitment to fostering a positive work environment and its focus on employee satisfaction and engagement.
Awards
Dscout Honored as 2024 Proddy Award Winner in UX Research by Product School - EIN News
Dscout won the 2024 Proddy Award for excellence in UX Research from Product School.
