Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.

Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.

Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.

The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

SpotOn platform offers the most comprehensive tools which include Appointments, Loyalty, Website, Mobile, Online ordering, Virtual terminal and Payroll. It turns new customers into loyal regulars with a digital loyalty program that is fully customizable and easy to use. SpotOn takes control of online reputation with powerful review monitoring software, which compiles business’s reviews from the top review sites and sends alerts any time a new review is posted. It Increases sales, reduces costs, and grows revenue with integrated online ordering that lets customers order take-out and delivery right from website or their mobile phone, without any of the expensive commissions third-party delivery services charge.

LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.

Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.

Appcard collects item level purchase data with customer identities and consolidates it for the AI to work on and create customer profiles with spending habits, and generates promotions and rewards programs that deliver value. Customer check-in and New customer enrollment process is simple involving swiping a loyalty card or entering a mobile phone number.

Appcard Loyalty and Rewards solution enables selecting from a structured and proven program or a customized design that suits the business needs. The Data and Reporting module enables customer behaviour analytics and insights and uses machine learning for customer segmentation based on various criteria.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.

TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.

Paytronix’s proprietary guest engagement platform helps in managing and growing guest spend. The Company generates from one-to-one engagement with guests through mobile, social, and digital marketing tools. It also offers Express Pilots, a reward program software with campaign and messaging module, mobile applications, and data insights that helps enterprise organizations to avoid the time and expense of integrations during the pilot phase.

Paytronix Tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering. Its proven customer loyalty solution has the greatest availability, the most high-impact features, and the best integrations with POS and ordering platforms. Paytronix covers the entire ordering experience. The online ordering system, including menu management, order assurance, and a feedback tool, ensures that you have the resources to maximize customer lifetime value. Its acquisition, engagement, and retention solution gives ownership of the customer database. It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys. Virtual and physical gift with product on an account, auto reload, and all-in-one loyalty and gift accounts, plus comp make this the best platform for restaurants.

RepeatRewards allows customers to enrol in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. To increase customer engagement and brand recognition, brandable loyalty apps give full access to a customizable suite of features to empower customer loyalty programs and increased consumer engagement. Gift cards allow to turn a one-time visitor into a lifelong customer by getting new customers through their door. Refer-A-Friend program allows loyalty members to refer friends and get rewarded. Members share their business via emails that invite friends to join. Survey responses are then tracked for their review through dashboard and rewards to respondents are automatically sent as designate.

RepeatRewards offers multi-channel marketing tools that enable users to easily send out targeted campaigns to customer segments by SMS, email, direct mail, or mobile app.

Preferred Patron captures all the necessary customer data including demographic data, purchase behaviors, and customer communications to help create loyalty-centric business rules. An integrated marketing management tool manages and coordinates event-triggered offer emails on a real-time basis. Preferred Patron provides various incentive-based programs such as appreciation, coupons, recognition, referral, miss you, cash back, and more.

Preferred Patron features an incentive promotions module that enables users to manage different types of promotions such as cash backs, appreciations, recognitions, referrals and mystery awards. In addition to this, users can also roll out a tablet-based visitor engagement solution where they can incentivize customers visiting their stores. Preferred Patron features multi-channel marketing, which allows users to design and send customized loyalty campaigns through multiple channels including email, SMS messages and social media.

RoboRewards helps loyal customers to keep coming back and spend more via marketing automation. Also, customers tend to earn reward points for purchases, visits, and actions inside their member profile which attains in gaining customer loyalty and retention.

Features of RoboRewards that helps to increase the customer base, loyalty, and sales include flexible programs like visit check-in programs, single-tier, multi-tier, and vip programs, and so on, automation triggers, segment marketing, friend referring, social sharing and many more.

Integromat helps with a visual builder to integrate apps and automate workflows in minutes. Connects to any App or API and allows anyone to automate their work and tasks. It can easily see what and when data was processed, sum up multiple values or move a date value over a few days, easily choose to retrieve data from the past or from after activation, divide the scenario into multiple routes and process the data within each route differently, easily create an error handler route with custom logic and filters for any module and more.

Some of its features include connecting to any app or service, visualizing everything that’s done, execution history, live execution, scheduling, discretion, automatic error handling and more.

The predictive dialer helps users predict agent availability and maintain the pace necessary to ensure maximum call volume. Dynamic IVR automates customer flows so that maximum customer queries are solved through automated and human-like responses and the rest of the queries are routed to the appropriate agent.

As a cloud-based solution, Convoso’s Contact Center solution is accessible over the internet through servers maintained by Convoso. The solution supports customer-centric industries, including insurance, travel, debt settlement, education and more. It helps users manage call volume, sell products or services, conduct market research and qualify sales leads.

It helps with the needs of BPO outsource call centers with proactive retention teams, sales teams, traders, telemarketers, market researchers, and more. It targets leads by custom criteria including status, country, time zone, probability score, and potential value. Sharpens the marketing strategy by integrating, instantly connecting and scoring all leads. Agent prioritization based on skill level, lead scoring and time zone and increase productivity with personalized, agent-specific callback calendars and reminders.

Some of its features include detailed reporting on the performance of lead lists and individual agents, create contact lists and share them between campaigns and teams based on previous results, activate unique outbound sequences and dialing strategies within the campaigns, generate dynamic agent and payroll reports and more.