EasyAsk Overview

EasyAsk eCommerce Site Search enhances online shopping experiences by integrating seamlessly with existing eCommerce platforms, including custom-built ones. This tool leverages conversational AI to transform site search functionality, driving conversion rates and potentially boosting revenue by 20-90%. Real-world applications show businesses using EasyAsk benefit from intuitive data interaction, akin to an Alexa-like search experience, which simplifies user engagement and increases customer satisfaction. Notably, EasyAsk supports B2B commerce with natural language processing, offering a user-friendly interface that facilitates data discovery. Companies have reported up to a 400% revenue increase, highlighting its impact. Additionally, EasyAsk assigns a Customer Success Manager to ensure effective implementation and rapid results, reducing both costs and time.

Use Cases

Customers recommend Merchandising, Social Media Analytics, Rating And Review Management, as the business use cases that they have been most satisfied with while using EasyAsk.

Other use cases:

  • Cross Selling
  • Category Management
  • Sending & Publishing Communications
  • Upselling
  • Competitive Intelligence
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using EasyAsk.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
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EasyAsk Use-Cases and Business Priorities: Customer Satisfaction Data

EasyAsk works with different mediums / channels such as Website. Mobile. and Promotions.

Reviews

"...EasyAsk is a provider of e-commerce site search, navigation and merchandising solutions for e-retail, mobile commerce and B2B commerce...." Peer review

EasyAsk, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

EasyAsk eCommerce Site Search uses Natural Language Processing to enhance site search functionality. It integrates with any platform to increase conversion rates and boost revenue by 20-90%.

Comprehensive Insights on EasyAsk Use Cases

How efficiently Does EasyAsk manage your Merchandising?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well EasyAsk solved their E-Commerce Software needs. Cuspera uses 105 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Apparel & Fashion

CASE STUDY Timberland

Timberland boosted eCommerce revenue by 23% after replacing SOLR with EasyAsk for improved search, navigation, and merchandising.

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Wholesale

CASE STUDY True Value

EasyAsk helped True Value improve in-store customer service. Employees now use EasyAsk’s advanced search to quickly find product information from a 65,000 SKU catalog. The solution works with both st...ructured and unstructured data, so staff can answer customer questions fast. True Value eliminated null searches caused by misspellings. Employees now give better service and turn more shoppers into loyal buyers.

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Retail

CASE STUDY True Value Hardware

EasyAsk helped True Value Hardware improve their online and mobile shopping experience. The company used EasyAsk's advanced search, navigation, and merchandising solution. Shoppers can now find any p...roduct from a 65,000 SKU catalog using natural language search. This made it easier for customers and employees to get information and find products. The result is better customer service and a smoother buying process.

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Apparel & Fashion

CASE STUDY Timberland

EasyAsk replaced SOLR as Timberland's eCommerce search solution. Timberland needed better site search to boost online sales. EasyAsk delivered semantic search, advanced autocomplete, and easy-to-use ...merchandising tools. Timberland saw a 66% increase in revenue from search, a 54% rise in search conversions, and a 32% drop in bounce rate. 95% of searches now return good results, and site search usage is up 17%.

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Wholesale

CASE STUDY TruServ

EasyAsk helped TruServ give employees instant access to product information. TruServ used EasyAsk’s advanced search and information-retrieval technology. Employees can now answer customer questions q...uickly and accurately in-store. The solution eliminated null searches from misspellings. Staff can search using natural language and get exact results. This improved service and turned more shoppers into loyal buyers.

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Retail

CASE STUDY Gardner-White

EasyAsk helped Gardner-White improve their online furniture store. Gardner-White needed better site search to compete with Amazon and boost online sales. EasyAsk provided intuitive search, flexible m...erchandising, and strong support. After using EasyAsk, Gardner-White saw a 73% increase in conversion rate for search users and a 170% increase in revenue from improved site search. Time spent on site after search went up 30%, and average order value rose by 25%.

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Video

Infor: Sequoia Group: & EasyAsk Presentation: eCommerce Strategies for FACTS and A+

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Peers used EasyAsk for merchandising and social media analytics

EasyAsk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.45/5 ★

Read Reviews (22)
Analytics

4.37/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.45/5 ★

Read Reviews (22)
Analytics

4.37/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for EasyAsk

Top Failure Risks for EasyAsk

Progress Software Corporation. News

AI/Natural Language & Mastering It to Launch Your eCom Site

Natural Language Processing (NLP) is a subfield of Artificial Intelligence (AI) that focuses on the interaction between computers and human language. AI/Natural Language encompasses the development of algorithms and models that enable machines to understand, interpret, generate, and respond to human language in a way that is both meaningful and contextually appropriate. Key components of […]

The post AI/Natural Language & Mastering It to Launch Your eCom Site first appeared on EasyAsk.

The post AI/Natural Language & Mastering It to Launch Your eCom Site appeared first on EasyAsk.

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AI/Natural Language: Conversational, Mobile Voice UX for eCommerce

AI/Natural Language Processing (NLP) plays a crucial role in enabling mobile voice conversational commerce and can greatly enhance the user experience. AI/Natural Language technology leverages the capabilities of artificial intelligence to understand, process, and respond to human language in a way that mimics human conversation. Here’s how Artificial Intelligence and NLP contribute to mobile voice […]

The post AI/Natural Language: Conversational, Mobile Voice UX for eCommerce first appeared on EasyAsk.

The post AI/Natural Language: Conversational, Mobile Voice UX for eCommerce appeared first on EasyAsk.

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Artificial Intelligence for Business

Artificial Intelligence… it’s here, it’s there, it’s… (to quote Ted Lasso) every —-ing where! But what are we actually talking about? What is the breakthrough here and what does that mean for you?  ChatGPT is now the latest tectonic shift in A.I. functionality and truly is that breakthrough. Why? Because OpenAI has achieved the breakthrough […]

The post Artificial Intelligence for Business first appeared on EasyAsk.

The post Artificial Intelligence for Business appeared first on EasyAsk.

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Progress Software Corporation. Profile

Company Name

Progress Software Corporation.

Company Website

https://www.easyask.com/

HQ Location

Reading, Reading, United Kingdom

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE