Easycall Cloud Overview
EasyCall Cloud is an intuitive contact center software for managing inbound and outbound calls. It offers a fully managed cloud solution for seamless CRM integration.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Conference Call Management, as the business use cases that they have been most satisfied with while using Easycall Cloud.
Easycall Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Easycall Cloud works with different mediums / channels such as Phone Calls. Offline. Events etc.
Easycall Cloud's features include Recording. and Easycall Cloud support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Easycall Cloud analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Small to large callcenters, inbound - outbound teleselling - outbund telemarketing...." Peer review from easy4cloud
Peer review evidence (same sources as the product rating summary)
"..., ofrece mxima escalabilidad y flexibilidad para la administracin de los call center online...." Peer review from easy4cloud
"...Call recording both for quality control and for digital storage of verbal orders...." Call center system software
"...I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface. ...." Peer review by Filipe P., Service leader, Information Technology and Services
Easycall Cloud, Zoiper, Dialpad Ai Contact Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Easycall Cloud
Top Industries
- Information Technology and Services
- Telecommunications
Popular in
- Enterprise
- Large Enterprise
Easycall Cloud is popular in Information Technology And Services, and Telecommunications, and is widely used by Enterprise, and Large Enterprise,
Easycall Cloud Customer wins, Customer success stories, Case studies
How does Easycall Cloud facilitate Helpdesk Management?
Why is Easycall Cloud the best choice for Conference Call Management?
Why is Easycall Cloud the best choice for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Easycall Cloud solved their Contact Center Software needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Easycall Cloud Competitors
Easycall Cloud Features
- Low
- Medium
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Easycall Cloud
Top Failure Risks for Easycall Cloud
Easy4Cloud S.r.l. Profile
Company Name
Easy4Cloud S.r.l.
Company Website
https://www.easycallcloud.com/en/hp-en/HQ Location
Milano, Milano
Employees
11-50
Social
Financials
NA