Eber Overview

Eber is a loyalty marketing platform designed to enhance customer retention and engagement through innovative loyalty programs. It focuses on building long-term relationships by offering features like customizable loyalty programs, messaging tools, and consumer CRM capabilities. Businesses can leverage Eber to create personalized marketing strategies that boost revenue and strengthen brand loyalty. The platform supports various integrations and extensions, making it adaptable to different industry needs. By utilizing Eber's gift card and voucher systems, companies can incentivize repeat purchases and increase customer lifetime value.

Use Cases

Customers recommend Loyalty Management, Social Media Analytics, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Eber.

Other use cases:

  • Sales Incentive Management
  • Engaging And Following Up
  • White Labeling
  • Membership Management
  • Channel Marketing
  • Campaign Management
  • Merchandising
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eber.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

Eber Use-Cases and Business Priorities: Customer Satisfaction Data

Eber works with different mediums / channels such as Offline. Point Of Sale. Text SMS etc.

Eber's features include Gamification, Personalization, and Rewards. and Eber support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Eber analytics capabilities include Custom Reports, and Analytics.

Reviews

"Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient." - The Sukhothai Bangkok

Peer review evidence (same sources as the product rating summary)

"...We choose Eber as our customer loyalty software because it was very flexible and easy to integrate with Shopify...." Eber
"With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier." https://eber.co
"With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier." https://eber.co

Eber, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Eber, a customer loyalty platform in Singapore, offers an all-in-one internet marketing software to boost customer retention. Enquire today to elevate your loyalty program strategy.

Eber Customer wins, Customer success stories, Case studies

What makes Eber ideal for Loyalty Management?

How efficiently Does Eber manage your Sending & Publishing Communications?

How can Eber optimize your Engaging And Following Up Workflow?

104 buyers and buying teams have used Cuspera to assess how well Eber solved their Customer Loyalty Management needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
CUSTOMERS TESTIMONIALS
Eber testimonial

The Sukhothai Bangkok
Eber is easy to use and it's quick in the sense that there is no card to carry, therefore guests find this convenient and efficient. Testimonial By The Sukhothai Bangkok
Eber testimonial

Yong Qiao Qing

Senior Manager, Guest Relations & CRM
With the new digital membership system in place, the processing time of the Faber Licence membership has been significantly reduced and management of membership privileges has become so much easier. Testimonial By Yong Qiao Qing
Eber testimonial

Tomas Lucena

IT Manager
Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. Testimonial By Tomas Lucena
 

Mee Tarik - Restaurants - Medium

Kuala Lumpur, Malaysia

Mee Tarik used Eber’s loyalty marketing platform to grow its customer base. They launched tiered rewards, campus engagement, and festive campaigns. These strategies led to a 70% growth in their busin...ess. The loyalty program helped retain more customers. Mee Tarik focused on sustainable growth using targeted campaigns.

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The Providore - Restaurants - Small

Singapore, Singapore

Eber helped The Providore improve customer engagement with its loyalty marketing platform. The Providore used Eber’s point system, rewards, gift cards, and campaign tools. The marketing team found Eb...er easy to use and supportive. The Providore saw more engagement with their online platform. They recommend Eber for loyalty marketing.

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Marché Movenpick Singapore - Restaurants - Large

Singapore, Singapore

Eber helped Marché Movenpick Singapore move from paper-based loyalty to a fully digital, cloud-based program. In just three months, they acquired over 25,000 new customers and tracked more than 40,0...00 loyalty members. The platform enabled seamless customer data management, efficient referrals, and gamified rewards, including 2,000+ seasonal redemptions in two months. Staff productivity improved as customer information became easy to access. Marché now engages customers with targeted promotions and creative loyalty campaigns.

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Mr.TukTuk - Restaurants - Medium

Kuala Lumpur, Malaysia

Mr.TukTuk used Eber's loyalty marketing platform to increase customer retention. They wanted to turn occasional diners into loyal brand advocates. Eber helped them launch a cost-effective loyalty pro...gram. The solution made it easy for customers to return and engage with the brand. Mr.TukTuk saw more repeat visits and stronger customer relationships.

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Hoshino - Restaurants - Medium

Eber helped Hoshino launch a loyalty program across 13 outlets. In just 5 months, Hoshino gained 16,000 loyal members. The CRM and loyalty platform supported customer retention. Hoshino used Eber's m...arketing and messaging tools. The results showed strong growth in customer loyalty.

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Plain Vanilla - Retail - Small

Singapore, Singapore

Eber helped Plain Vanilla launch an omnichannel, multi-tiered loyalty program. The solution made customer experiences seamless across channels. Eber supported Plain Vanilla from strategy to implement...ation. The case study shares actionable insights and best practices for loyalty marketing. Plain Vanilla now retains more customers with Eber's platform.

Read more →

Inside the Pizza Chain: Pizza Express' Loyalty Program || Speaking with the Stars || Eber

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Peers used Eber for loyalty management and social media analytics

Eber Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.88/5 ★

Read Reviews (18)
Analytics

4.65/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Eber

Top Failure Risks for Eber

Eber Pte Ltd News

Partnership

Eber Partners with Bistrochat: Unifying Loyalty and Reservations for Restaurant Excellence

Eber and Bistrochat have formed a partnership to integrate loyalty and reservation systems, enhancing restaurant operations. This collaboration aims to streamline customer experiences by combining Eber's loyalty solutions with Bistrochat's reservation technology.

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Product

Eber x Zeoniq Partnership

The new Eber Zeoniq integration unites loyalty management and point-of-sale operations, turning the checkout counter into a powerful hub for real-time engagement and actionable insights.

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Partnership

Eber WATI Integration: Automate WhatsApp Loyalty

Eber and WATI have integrated their platforms to automate customer engagement via WhatsApp. This integration allows Eber's loyalty data to sync with WATI, enabling automated, personalized messages for customer actions like sign-ups and reward redemptions. The solution aims to enhance customer engagement, increase reward redemptions, and reduce operational costs across industries such as retail, F&B, and e-commerce.

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Product

Eber Klaviyo Integration: Loyalty Meets Automation

Eber and Klaviyo have launched an integration that combines Eber's loyalty platform with Klaviyo's marketing automation, enabling businesses to use loyalty data for personalized marketing campaigns. This integration allows real-time syncing of customer loyalty data into Klaviyo, facilitating automated, trigger-based campaigns to enhance customer engagement and retention across various industries.

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Eber Pte Ltd Profile

Company Name

Eber Pte Ltd

Company Website

https://eber.co/

HQ Location

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

Employees

NA

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Financials

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