EcosAgile CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

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EcosAgile CRM Overview

EcosAgile-CRM is customizable software for managing customer relationships, leads, and commercial activities. It integrates Salesforce for enhanced functionality.

Use Cases

Customers recommend Relationship Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using EcosAgile CRM.

Other use cases:

Billing And Invoice Management
Subscription Management
Calendar Management
Social Media Analytics
Communication Management
Forecasting
Contact List Management

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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using EcosAgile CRM.

Other priorities:

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EcosAgile CRM Use-Cases and Business Priorities: Customer Satisfaction Data

EcosAgile CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on EcosAgile CRM Use Cases

How does EcosAgile CRM address your Relationship Management Challenges?

Case Studies

Utilities

CASE STUDY Metamer

EcosAgile helped Metamer, a national energy retailer, improve HR and business process management. Metamer needed better attendance tracking for all locations. EcosAgile provided solutions for presenc...e detection, both fixed and mobile, and later added expense management and project activity tracking. The tools reduced manual checks and increased efficiency. New modules supported Metamer's growth and evolving needs.

Oil & Energy

CASE STUDY Eni Plenitude

EcosAgile helped Eni Plenitude manage human resources with a cloud-based software. The company needed a flexible HR system to cover all personnel processes. EcosAgile unified HR, health and safety, a...nd training management in one tool. The solution improved internal HR efficiency and expanded to include employee self service and time management. Eni Plenitude now uses mobile and fixed time tracking and manages company assets with EcosAgile.

Consumer Goods

CASE STUDY MPlus Cosmetics

EcosAgile helped MPlus Cosmetics manage human resources and company charts. MPlus needed a flexible HR software for a fast-growing, young company. EcosAgile delivered a modular solution with OrgPlus ...for easy org chart creation and detailed employee info. Over time, MPlus added modules for workplace health, safety, and training management. The system now supports medical surveillance and safety compliance for all staff.

Information Technology and Services

CASE STUDY Npo Torino

EcosAgile Project&Timesheet helped Npo Torino replace a rigid and underperforming project timesheet system. The new solution improved flexibility and supported project management, HR, and time manage...ment needs. Italian offices integrated presence and absence management with payroll, simplifying monthly processes. Later, U.S. and Canada branches adopted the system, using EcosAgile's multi-country and multi-language features.

Retail

CASE STUDY Thun

EcosAgile helped Thun improve store staff management. Thun needed better tools for handling staff administration and tracking attendance across over 1000 stores. EcosAgile provided an integrated solu...tion for store planning and attendance tracking, including a mobile app. The software was flexible and worked with existing devices, with no impact on store infrastructure. Thun benefited from efficient, smart, and low-cost HR management.

Manufacturing

CASE STUDY Montura

EcosAgile eClock helped Montura manage employee attendance in stores across Italy and Germany. Montura used the digital time clock to track staff presence in real time. The device required only wi-fi... and no extra infrastructure. All attendance data synced instantly with central offices. This improved HR administration and workplace safety by ensuring proper staffing in each store.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.27/5 ★ Read Reviews (14)
Analytics	4.13/5 ★ Read Reviews (6)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.27/5 ★ Read Reviews (14)
Analytics	4.13/5 ★ Read Reviews (6)

Software Failure Risk Guidance

for EcosAgile CRM

Top Failure Risks for EcosAgile CRM

SoftAgile Srl Profile

Company Name

SoftAgile Srl

Company Website

https://ecosagile.com/ENG/index

HQ Location

Via Giovanni Pezzotti, Milan, Lombardy 20141, IT

Employees

1-10

Social

Financials

PRIVATE