EcosAgile CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

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EcosAgile CRM Overview

EcosAgile-CRM is customizable software for managing customer relationships, leads, and commercial activities. It integrates Salesforce for enhanced functionality.

Use Cases

Customers recommend Relationship Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using EcosAgile CRM.

Other use cases:

Billing And Invoice Management
Subscription Management
Calendar Management
Social Media Analytics
Communication Management
Forecasting
Contact List Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using EcosAgile CRM.

Other priorities:

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EcosAgile CRM Use-Cases and Business Priorities: Customer Satisfaction Data

EcosAgile CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on EcosAgile CRM Use Cases

What makes EcosAgile CRM ideal for Relationship Management?

Case Studies

Government Administration

CASE STUDY Comune di Biassono

Comune di Biassono needed a way to check Green Pass certificates for employees and citizens during the pandemic. They chose the eGreenPass L device from EcosAgile. The device reads all types of certi...ficates quickly and sends email notifications for negative results. It also connects to a small printer for real-time validation receipts. This helped the Comune control and verify building access more easily.

Hospital & Health Care

CASE STUDY Ospedale Villa Laura

Ospedale Villa Laura is a private hospital in Bologna. They needed a fast and easy way to check Green Passes for staff and visitors. Before, a person checked passes using a phone app. EcosAgile provi...ded four eGreenPass P devices for automatic checks. The devices let people scan their passes and get a printed receipt. Later, the system was improved to open doors automatically if the pass was valid. This made the process quicker and easier for everyone.

Construction

CASE STUDY Edile Costruzioni

Edile Costruzioni needed to control access and track attendance at a new construction site. They also had to follow safety and Covid-19 rules. EcosAgile provided a system with digital time clocks, a ...biometric thermometer, and an app for tracking. Workers could only clock in if their temperature was below 37.5°C. The system sent real-time alerts if someone had a high temperature. This made the entry process faster and safer for everyone at the site.

CASE STUDY Saima Sicurezza

Saima Sicurezza needed a way to check Green Pass certificates for visitors and employees. They wanted a solution that fit their business and met market needs. EcosAgile offered a full range of Green ...Pass validation products. Saima chose the eGreenPass L device for its design and advanced camera. The solution made access control easier and faster. It also sent instant notifications and showed results on screen.

Events Services

CASE STUDY Cooperativa Macchine Celibi (managing Baravai - Anfiteatro romano di Terni)

Baravai - Anfiteatro romano di Terni needed a way to quickly check Green Pass certificates for event guests. They wanted to speed up entry and avoid long lines. EcosAgile provided the eGreenPass P de...vice to read and validate certificates fast. The solution let hundreds of people enter each event smoothly. There were no long waits or crowds at the entrance. The device gave instant feedback to help staff check passes easily.

CASE STUDY PM ALLARMI

PM ALLARMI is a company that provides security systems and services. During the pandemic, they needed to manage access and check Green Passes at workplaces. They partnered with EcosAgile to use the e...GreenPass L device, which has a modern design and advanced camera. This solution helped them check Green Passes at large events, including a concert and a healthcare forum. The partnership made access control easier and more efficient for PM ALLARMI.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.27/5 ★ Read Reviews (14)
Analytics	4.13/5 ★ Read Reviews (6)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.27/5 ★ Read Reviews (14)
Analytics	4.13/5 ★ Read Reviews (6)

Software Failure Risk Guidance

for EcosAgile CRM

Top Failure Risks for EcosAgile CRM

SoftAgile Srl Profile

Company Name

SoftAgile Srl

Company Website

https://ecosagile.com/ENG/index

HQ Location

Via Giovanni Pezzotti, Milan, Lombardy 20141, IT

Employees

1-10

Social

Financials

PRIVATE