Ecosystems Overview

Ecosystems transforms sales and customer success teams by facilitating a shift from feature-focused selling to value-based selling. Central to this approach are tools like the ROI calculator and business outcome generator, driving measurable business gains. For instance, users report an 81% improvement in close rates and a 30% growth rate in expansion. The platform fosters collaborative value assessments and success plans, enhancing client engagement and revenue expansion. Ecosystems' integration capabilities ensure seamless operation with existing software, further maximizing sales enablement. Notably, partnerships with major entities like Google Cloud underscore its market credibility.

Use Cases

Customers recommend Lifetime Value Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ecosystems.

Other use cases:

  • Competitive Intelligence
  • Generation Of New Leads
  • Collaboration
  • Rating And Review Management
  • Coaching
  • Proposal & Quote Management
  • Account Management
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ecosystems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Ecosystems Use-Cases and Business Priorities: Customer Satisfaction Data

Ecosystems's features include Dashboard. and Ecosystems support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ecosystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director He...ad of Channel for the emerging regions in Europe and consider Ecosystems a partner in my professional development and success." - Geoff Greenlaw

Ecosystems, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ecosystems SaaS Value Management Platform drives sales, retention, and growth by focusing on digital customer value. Costs are discussed only after establishing value.

Popular Business Setting

for Ecosystems

Top Industries

  • Financial Services
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Enterprise

Ecosystems is popular in Financial Services, Information Technology And Services, and Computer & Network Security and is widely used by Large Enterprise, and Enterprise,

Comprehensive Insights on Ecosystems Use Cases

How can Ecosystems enhance your Lifetime Value Management process?

How can Ecosystems enhance your Engagement Management process?

What Are the key features of Ecosystems for Competitive Intelligence?

How can Ecosystems enhance your Generation Of New Leads process?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ecosystems solved their Sales Enablement needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA

I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP

I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client

The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King
CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA

I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP

I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client

The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King

Case Studies

Information Technology and Services

CASE STUDY Google Cloud

Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to go beyond basic IT cost savings. They used the Ecosystems value management platform to make business cases clear a...nd easy to share. The platform offers over 5,000 value drivers and uses research from IDC. Google Cloud liked the focus on community and best practices. The partnership made it easier for Google Cloud to prove value to their customers.

Consumer Electronics

CASE STUDY HP

Ecosystems’ collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on both service-level agreement performance and future value with cus...tomers. The platform enabled HP to show value realization with both qualitative and quantitative data. HP increased win rates by 15%, reaching win rates in the mid-70s for management service offerings. Client expansion grew over 30% and HP drove renewals without RFPs.

Information Technology and Services

CASE STUDY Micro Focus (now OpenText)

Ecosystems helped Micro Focus, now OpenText, improve their sales process. Micro Focus wanted to close deals faster and increase close rates. Using the Ecosystems collaborative customer value manageme...nt platform, they could show customers the value of their products. Their close rate increased from 27% to 49%, an 81% improvement. They also saw better win rates and larger deal sizes.

Case Study Google Cloud

Achieved Improved Customer Success Through Value Realization, Enhancing Customer Satisfaction And Retention Rates By 15%.

Computer & Network Security

CASE STUDY McAfee (now Trellix)

Ecosystems’ Revenus OS helped McAfee show clear value to customers. McAfee used the platform to understand customer needs and let customers control their value story. This approach led to a $3.6 mill...ion deal and helped McAfee beat a top competitor. The platform made it easier for McAfee to prove value and win new business.

Case Study Google Cloud

Cloud computing services to improve their ability to demonstrate value realization to their customers.

Video

Saviynt Leverages Ecosystems' Discovery to Save Time and Address Customer Pain Points

Video Thumbnail
lightning

Peers used Ecosystems for lifetime value management and engagement management

Ecosystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Ecosystems

Overall Risk Meter

Low Medium High

Top Failure Risks for Ecosystems

Ecosystems Services, LLC. Profile

Company Name

Ecosystems Services, LLC.

Company Website

//ecosystems.io

HQ Location

Remote

Employees

11-50

Social

Financials

PRIVATE