Ecosystems Overview

Ecosystems transforms sales and customer success teams by facilitating a shift from feature-focused selling to value-based selling. Central to this approach are tools like the ROI calculator and business outcome generator, driving measurable business gains. For instance, users report an 81% improvement in close rates and a 30% growth rate in expansion. The platform fosters collaborative value assessments and success plans, enhancing client engagement and revenue expansion. Ecosystems' integration capabilities ensure seamless operation with existing software, further maximizing sales enablement. Notably, partnerships with major entities like Google Cloud underscore its market credibility.

Use Cases

Customers recommend Lifetime Value Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ecosystems.

Other use cases:

  • Competitive Intelligence
  • Generation Of New Leads
  • Collaboration
  • Rating And Review Management
  • Coaching
  • Proposal & Quote Management
  • Account Management
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ecosystems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Ecosystems Use-Cases and Business Priorities: Customer Satisfaction Data

Ecosystems's features include Dashboard. and Ecosystems support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ecosystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director He...ad of Channel for the emerging regions in Europe and consider Ecosystems a partner in my professional development and success." - Geoff Greenlaw

Peer review evidence (same sources as the product rating summary)

"...The Value Management Office (VMO) established by Ecosystems has helped strengthen our value to our customers and provides critical information they need to make decisions...." Testimonial by Johanna Wood, Senior Systems Engineer
"...Seamlessly pivot from pre-sales conversations to post-sale value tracking Harvest benchmarks and analytics across customer engagements Our Customers Achieve Amazing Results...." Customer Value Management Software
"...The VMO is always open to new ideas, really helps to support a large complex always changing account...." Peer review by Ross R., Client Manager, Information Technology and Services

Ecosystems, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ecosystems SaaS Value Management Platform drives sales, retention, and growth by focusing on digital customer value. Costs are discussed only after establishing value.

Popular Business Setting

for Ecosystems

Top Industries

  • Financial Services
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Enterprise

Ecosystems is popular in Financial Services, Information Technology And Services, and Computer & Network Security and is widely used by Large Enterprise, and Enterprise,

Ecosystems Customer wins, Customer success stories, Case studies

What solutions does Ecosystems provide for Lifetime Value Management?

What Are the key features of Ecosystems for Engagement Management?

How can Ecosystems enhance your Competitive Intelligence process?

What benefits does Ecosystems offer for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Ecosystems solved their Sales Enablement needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client
The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King
CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client
The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King
 

Palo Alto Networks - Computer & Network Security - Computer & Network Security

Ecosystems helped Palo Alto Networks boost win rates by 52%. The company needed to scale value selling across all segments, not just strategic deals. Ecosystems provided a centralized platform for va...lue models and collaborative business case creation. Sellers used ready-to-use content and integrated workflows in Salesforce. This led to a 49% increase in seller-generated business cases and shorter sales cycles.

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Treasure Data - Information Technology And Services - Information Technology and Services

Ecosystems helped Treasure Data triple deal coverage and influence 70% of target pipeline revenue. The platform standardized value selling, making it easier for sales teams to connect product feature...s to business outcomes. Over two-thirds of reps now actively use the platform, improving collaboration and consistency. Treasure Data replaced manual business case creation with scalable, collaborative templates. This shift led to faster deal cycles and stronger customer engagement. The solution enabled a unified value framework across the go-to-market team.

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Talkdesk - Information Technology And Services - Information Technology and Services

Talkdesk used Ecosystems’ Collaborative Value Assessment (CVA) and ViViEN AI to improve sales effectiveness. They achieved 3x higher win rates and doubled deal sizes for deals using value selling. 10...0% of deals above $100K ACV adopted the CVA process, integrated with Salesforce. ViViEN AI provided real-time effectiveness scoring, helping managers coach teams and forecast deals more accurately. The solution made value selling a standard part of every large deal.

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Google Cloud - Information Technology And Services - Information Technology and Services

Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to make business cases more clear and easy to share. They used the Ecosystems value management platform. The platform... has over 5,000 value drivers and uses research from IDC. Google Cloud found the platform made business cases transparent and collaborative.

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HP - Information Technology And Services - Information Technology and Services

Ecosystems helped HP boost win rates in their managed print and print services sales. Before using Ecosystems, HP's managed print services win rate was 36.45%. After implementation, it jumped to 70.0...9%. Print services win rates also rose from 43% to 97%. The platform let HP show value early in the sales cycle. This led to more new deals and higher close rates.

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Google Cloud - Information Technology And Services - Information Technology and Services

Google Cloud wanted to better show customers the value they get from its cloud services. They used the Ecosystems customer value management platform to measure and communicate value realization. The ...platform helped Google Cloud prove business benefits and financial results to customers. This improved customer success and retention. Google Cloud leaders say the right tools make it easier to have value-focused conversations with clients.

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Saviynt Leverages Ecosystems' Discovery to Save Time and Address Customer Pain Points

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Peers used Ecosystems for lifetime value management and engagement management

Ecosystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Ecosystems

Overall Risk Meter

Low Medium High

Top Failure Risks for Ecosystems

Ecosystems Services, LLC. News

Executive

Ecosystems Appoints Paige ONeill, Chief Marketing Officer of Culture Amp, to Board of Directors

Ecosystems has appointed Paige O'Neill, Chief Marketing Officer at Culture Amp, to its Board of Directors. O'Neill, with extensive experience in marketing leadership roles at Seismic, Sitecore, and Oracle, is expected to help Ecosystems enhance its customer value management platform. Her expertise aligns with Ecosystems' strategy of integrating product, marketing, and community efforts to deliver consistent customer outcomes.

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Executive

Ecosystems Appoints Paige ONeill to Board of Directors

Ecosystems has appointed Paige O'Neill, Chief Marketing Officer at Culture Amp, to its Board of Directors. O'Neill brings extensive experience in marketing leadership, having served as CMO at Seismic and Sitecore, and held roles at Oracle. Her expertise aligns with Ecosystems' mission to create a unified system for defining and delivering customer value, enhancing the company's position in AI-driven customer value management.

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Executive

Ecosystems Appoints Paige O'Neill, Chief Marketing Officer of Culture ...

Ecosystems has appointed Paige O'Neill as the new Chief Marketing Officer, enhancing its executive team.

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Partnership

Gauge Capital Announces Strategic Growth Investment in Ecosystems - Yahoo Finance

Gauge Capital has made a strategic growth investment in Ecosystems, a leader in Customer Value Management (CVM) SaaS. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's team will join Ecosystems' Board, supporting its growth. Ecosystems' platform aligns sales and customer success, enhancing customer retention and growth.

Read more →

Ecosystems Services, LLC. Profile

Company Name

Ecosystems Services, LLC.

Company Website

//ecosystems.io

HQ Location

Remote

Employees

11-50

Social

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Financials

PRIVATE