Email-to-Anything Overview

Email-to-anything is an AI-powered Salesforce email integration that manages emails. It enables triage, classification, distribution, reply capture, and conversation summarization.

Use Cases

Customers recommend Sending & Publishing Communications, Advertisement, Promotion Management, as the business use cases that they have been most satisfied with while using Email-to-Anything.

Other use cases:

  • Customer Case Management
  • Campaign Management
  • Engagement Management
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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Email-to-Anything.

Other priorities:

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Email-to-Anything Use-Cases and Business Priorities: Customer Satisfaction Data

Email-to-Anything works with different mediums / channels such as E-Mail. Promotions. Website etc.

Email-to-Anything's features include Gamification, Contests/Quizes, and Rewards. and Email-to-Anything support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Email-to-Anything analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The control panel is not very friendly, it can be used in turn as a segmentation tool for our customers as they receive our advertising mails...." Peer review by Kleiber C, Ingeniero Informatico

Email-to-Anything, belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Email-to-Anything

Top Industries

  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Email-to-Anything is popular in Computer Software, and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Email-to-Anything Use Cases

How does Email-to-Anything address your Sending & Publishing Communications Challenges?

3+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Email-to-Anything solved their Email Marketing needs. Cuspera uses 125 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Case Studies

Computer Software

CASE STUDY Sage Intacct

Sage Intacct helped a construction company significantly reduce their accounting workload, resulting in a 90% decrease in time spent on manual tasks and a 25% increase in efficiency.

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Computer Software

CASE STUDY Sage Intacct

Q-assign helped Sage Intacct automate Salesforce case assignment. The company faced rising support case volumes and complex product needs. Manual triage was slow and inefficient. Q-assign enabled ski...ll-based, automated case routing and load balancing. The solution removed the need for manual triage, letting staff focus on other work. Automated responses and alerts improved customer support and team efficiency.

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Information Technology and Services

CASE STUDY Sage

Case Orchestrator by Ortoo helped Sage automate case triage and assignment in Salesforce. The app removed the need for extra staff to manually handle cases. Managers can now adjust workflows in real ...time without IT help. Sage saw faster case resolution and improved support operations. The solution offers AI-driven automation and real-time analytics for better productivity.

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Insurance

CASE STUDY Reliance Matrix

Reliance Matrix, a leading provider of technology solutions for the Oil & Energy industry, improved their project delivery time by 15% and increased productivity by 20% through a customized CRM solut...ion.

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Internet

CASE STUDY Verivox

Q-assign helped Verivox improve loan case assignment for their online comparison portal. Before Q-assign, consultants picked cases themselves, causing delays and lack of control. With Q-assign, cases... are routed quickly to the right agents. Now, 75% of cases are handled within 30 minutes, up from 40-50%. Verivox saw a 66% improvement in response speed and better conversion rates. The team can now change assignment logic without IT help.

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Information Technology and Services

CASE STUDY Sage

Email to Case: Ultimate Edition helped Sage automate and prioritize case management in Salesforce. The solution eliminated the need for manual triage and assignment of cases. Sage can now adjust work...flows in real time without waiting for IT. This led to greater efficiency and improved support operations. The customer praised the flexibility and support provided by Ortoo.

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Video

Email-to-anything - AI-Powered Email Management for Salesforce

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Peers used Email-to-Anything for sending & publishing communications and advertisement

Email-to-Anything Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.46/5 ★

Read Reviews (5)
Analytics

4.16/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.46/5 ★

Read Reviews (5)
Analytics

4.16/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Email-to-Anything

Top Failure Risks for Email-to-Anything

Ortoo News

Managing Customer Service Agent Absence in Salesforce

Managing agent availability can be a hassle, especially without an ‘Out-of-Office’ setting. Q-assign’s new Salesforce feature, 'Keep Available Until,' solves this problem by allowing managers to set a date for agents to resume case assignments automatically.

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Smart Actions: AI-Powered Salesforce Processes at your Fingertips

Smart Actions revolutionizes Salesforce workflows by integrating AI-driven automations that simplify and enhance business processes. Users can leverage AI to automate tasks, enrich data, and manage communications effortlessly. Featuring a user-friendly interface and a freemium model, Smart Actions offers significant efficiency gains and cost savings over traditional manual operations.

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Einstein Copilot vs AI Services for Salesforce (by Ortoo)

Comparing Salesforce's long-awaited Einstein Copilot with AI Services (on the AppExchange), which offers access to external LLM's like ChatGPT, Gemini and LLaMA

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Case Orchestration: 12 Case Management Hacks

Customer Service leaders and Salesforce Administrators alike are constantly seeking innovative ways to enhance service team performance and customer satisfaction. With the launch of Ortoo’s Case Orchestrator on the AppExchange, next-level efficiency and effectiveness are suddenly attainable. This eGuide explores 12 strategic hacks to leverage the full potential of Case Orchestrator for transforming your service and support functions into high-performance teams.

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Ortoo Profile

Company Name

Ortoo

Company Website

https://ortooapps.com/

HQ Location

Hill Street, Richmond, London, England TW9 1TW, GB

Employees

11-50

Social

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Financials

PRIVATE