Enghouse Interactive Contact Center Overview
Enghouse Interactive Contact Centers enable management of customer information and routing of multiple contact channels. Reliable reporting aids decision making, planning, and prioritization.
Use Cases
Customers recommend Call Recording, Tracking & Monitoring Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using Enghouse Interactive Contact Center.
Business Priorities
Enter New Markets Internationally Or Locally is the most popular business priority that customers and associates have achieved using Enghouse Interactive Contact Center.
Enghouse Interactive Contact Center Use-Cases and Business Priorities: Customer Satisfaction Data
Enghouse Interactive Contact Center works with different mediums / channels such as Phone Calls.
Reviews
"...With functionalities such as self-service IVR, survey, call recording, quality monitoring, workforce management and outbound to name but a few, it allows organisations to scale as requirements and budget dictate...." Peer review
Enghouse Interactive Contact Center, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Enghouse Interactive Contact Center
Top Industries
- Consumer Services
- Education
Popular in
- Mid Market
- Enterprise
- Small Business
Enghouse Interactive Contact Center is popular in Consumer Services, and Education, and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Enghouse Interactive Contact Center Use Cases
How can Enghouse Interactive Contact Center optimize your Tracking & Monitoring Communications Workflow?
How efficiently Does Enghouse Interactive Contact Center manage your Engagement Management?
Enghouse Interactive Contact Center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Enghouse Interactive Contact Center
Top Failure Risks for Enghouse Interactive Contact Center
Enghouse Interactive Feeds
Enghouse Interactive Profile
Company Name
Enghouse Interactive
Company Website
//enghouseinteractive.comHQ Location
Phoenix, AZ
Employees
501-1000
Social
Financials
PRIVATE
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