Erply Retail CRM Overview

Erply-retail-CRM offers flexible options to capture and update customer information. Every transaction is an opportunity to build long-term customer relationships.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Erply Retail CRM.

Other use cases:

  • Sales Call Management
  • Category Management
  • Engagement Management
  • Digital Signature
  • Contact List Management
  • Communication Management
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Erply Retail CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Scale Best Practices
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Erply Retail CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Erply Retail CRM works with different mediums / channels such as Promotions. Phone Calls. Offline etc.

Erply Retail CRM's features include Personalization. and Erply Retail CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Erply Retail CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Handy loyalty program managing The built-in CRM solution allows you to create custom profiles for each customer that can be used for personalized discounts and informing them about promotional offers...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Handy loyalty program managing The built-in CRM solution allows you to create custom profiles for each customer that can be used for personalized discounts and informing them about promotional offers...." Peer review
"...According to the vendor, key differentiators include: Dedicated to helping you Phone support seven days a week Dedicated onboarding agents 1-on-1 demos and training tutorials Support ticket SLA and escalation process Full Functionality Real-time updates and offline capabilities..." Peer review
"...According to the vendor, key differentiators include: Dedicated to helping you Phone support seven days a week Dedicated onboarding agents 1-on-1 demos and training tutorials Support ticket SLA and escalation process Full Functionality Real-time updates and offline capabilities..." Peer review

Erply Retail CRM, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Erply Retail CRM

Top Industries

  • Retail
  • Consumer Goods
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Erply Retail CRM is popular in Retail, Consumer Goods, and Hospitality and is widely used by Small Business, Mid Market, and Large Enterprise.

Erply Retail CRM Customer wins, Customer success stories, Case studies

How can Erply Retail CRM enhance your Loyalty Management process?

What makes Erply Retail CRM ideal for Sales Call Management?

11 buyers and buying teams have used Cuspera to assess how well Erply Retail CRM solved their POS needs. Cuspera uses 304 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

 

Victorinox - Consumer Goods - Consumer Goods

Victorinox is known for Swiss Army knives and quality products. The company has a long history of precision and innovation. Victorinox chose Erply to support its retail operations. The case highlight...s Victorinox’s focus on durability and brand heritage. Erply helps Victorinox manage sales and inventory for its global business.

lightning

Peers used Erply Retail CRM for loyalty management and helpdesk management

Erply Retail CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (38)
Analytics

4.08/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (38)
Analytics

4.08/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Erply Retail CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Erply Retail CRM

Erply Inc News

Product

Erply PIM Integration (Linx + SQLite)

Linx Software released an open-source integration tool for syncing Erply PIM and inventory data into local SQLite or MSSQL databases. The solution enables automated data transfer of stock, supplier, brand, and pricing information, supporting retailers and ERP users who rely on Erply for product information management.

Erply Inc Profile

Company Name

Erply Inc

Company Website

https://erply.com/

Year Founded

2009

HQ Location

302 West 37th Street, Floor 6 New York, NY 10018 United States

Employees

51-100

Social

Financials

PRIVATE