Erply Retail CRM Overview

Erply-retail-CRM offers flexible options to capture and update customer information. Every transaction is an opportunity to build long-term customer relationships.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Erply Retail CRM.

Other use cases:

  • Sales Call Management
  • Category Management
  • Engagement Management
  • Digital Signature
  • Contact List Management
  • Communication Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Erply Retail CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Scale Best Practices
See all business priorities See less business priorities

Erply Retail CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Erply Retail CRM works with different mediums / channels such as Promotions. Phone Calls. Offline etc.

Erply Retail CRM's features include Personalization. and Erply Retail CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Erply Retail CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Handy loyalty program managing The built-in CRM solution allows you to create custom profiles for each customer that can be used for personalized discounts and informing them about promotional offers...." Peer review

Erply Retail CRM, belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Erply Retail CRM

Top Industries

  • Retail
  • Consumer Goods
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Erply Retail CRM is popular in Retail, Consumer Goods, and Hospitality and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Erply Retail CRM Use Cases

What solutions does Erply Retail CRM provide for Loyalty Management?

What Are the key features of Erply Retail CRM for Sales Call Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Erply Retail CRM solved their POS needs. Cuspera uses 304 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Erply Retail CRM case study

Victorinox
Consumer Goods
Consumer Goods
CASE STUDY Victorinox

Victorinox upgraded to Erply POS, streamlining global retail locations with a web-based system, improving efficiency across 8 countries.

Read More
Erply Retail CRM case study

Lumav and Erply
Retail
Retail
CASE STUDY Lumav and Erply

Lumav and Erply Empowered International Furnishing Brand OCCO to Establish a Successful E-commerce Store with Enhanced Product Enrichment and a Mobile-Friendly PWA Solution.

Read More
Erply Retail CRM case study

Nordstrom
Retail
Retail
CASE STUDY Nordstrom

Nordstrom's sales grew from $8 billion in 2009 to $13 billion in 2014, thanks to excellent customer service and high sales per square foot.

Read More
lightning

Peers used Erply Retail CRM for loyalty management and helpdesk management

Erply Retail CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (38)
Analytics

4.08/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (38)
Analytics

4.08/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Erply Retail CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Erply Retail CRM

Erply Feeds

SOC 2 Type II & SOC 1 Type II compliance

Erply is thrilled to announce that we have achieved SOC Type II and SOC 1 Type II compliance, marking a significant milestone in our commitment to maintaining the highest standards of security and data protection. This accomplishment demonstrates our dedication to safeguarding our customer’s sensitive information and upholding the trust they place in us. What […]

The post SOC 2 Type II & SOC 1 Type II compliance appeared first on Erply.

06/02/2024 - source

Estonian VAT rate change 2024

On January 1, 2024, the default value-added tax (VAT) rate in Estonia will change from 20% to 22%. If you want your account data (product catalog, price lists, and more) to be automatically updated, you can find the application the Erply menu. This application will make the change automatically between 00:00 and 08:00 on January […]

The post Estonian VAT rate change 2024 appeared first on Erply.

18/12/2023 - source

Payment terminal update: Verifone MX915 end of life, M400 now supported

Change is the heartbeat of innovation. Today, we’re excited to announce a pivotal shift in our payment terminal lineup at ERPLY POS—one that marks the evolution of our solutions. With the Verifone MX915 payment terminal gracefully retiring after its dedicated service, we warmly welcome its successor, the Verifone m400, to our family. The Verifone m400 […]

The post Payment terminal update: Verifone MX915 end of life, M400 now supported appeared first on Erply.

14/11/2023 - source

Erply Profile

Company Name

Erply

Company Website

https://erply.com/

Year Founded

2009

HQ Location

302 West 37th Street, Floor 6 New York, NY 10018 United States

Employees

51-100

Social

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Financials

PRIVATE