ESW Overview

ESW simplifies global e-commerce expansion for businesses aiming to penetrate over 200 international markets. The platform offers localized checkouts, ensuring a seamless shopping experience tailored to each region. This feature reduces cart abandonment and increases conversion rates. ESW also handles delivery and returns, crucial for maintaining customer satisfaction across borders. By leveraging expert strategies, businesses can navigate complex international logistics effortlessly. This makes ESW a valuable tool for e-commerce teams looking to expand their global footprint while minimizing operational complexity.

Use Cases

Customers recommend Direct Marketing, International Marketing, Generation Of New Leads, as the business use cases that they have been most satisfied with while using ESW.

Other use cases:

  • Product Marketing
  • Trust Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using ESW.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
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ESW Use-Cases and Business Priorities: Customer Satisfaction Data

ESW, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ESW assists brands in revolutionizing their DTC ecommerce by enhancing control over sales channels and fostering long-term customer relationships. Join the DTC revolution today.

ESW Customer wins, Customer success stories, Case studies

How does ESW facilitate Direct Marketing?

DSQUARED2 - Apparel & Fashion - Medium

ESW helped DSQUARED2 improve global e-commerce. In four months, 20,000 buyers from 76 countries placed orders. Revenue grew by double digits over the previous partner. Payment success rates rose 4% a...bove industry norms. Conversion rates increased by 8 points. Ship-from-store boosted online gross merchandise volume by 12%. Customer satisfaction on Trustpilot jumped from 1.5 to 4.

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DSQUARED2 - Apparel & Fashion

DSQUARED2 wanted to grow its global online business but faced problems with payment processing and shipping using its old partner. They worked with ESW to improve these areas and expand to 76 countri...es. ESW helped them streamline imports, add ship-from-store, and improve payment success rates. In four months, nearly 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits, conversion rates went up by 8 points, and customer satisfaction rose from 1.5 to 4 on Trustpilot.

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Damiani Group - Luxury Goods

ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to grow in new markets and needed a partner for cross-border online retail. ESW provided localized checkout, efficient de...livery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.

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Global Athletic Apparel Brand - Apparel & Fashion

A global athletic apparel brand wanted to grow its business in new countries. They needed help to make shopping easy for customers everywhere and to handle more orders. ESW gave them special ecommerc...e tools for checkout, delivery, returns, and payments. The brand saw a 33% increase in international sales in Q3. They had over 5,000 gift card redemptions worth €440,000. Their repeat customer rates were 62% in the Czech Republic and 60% in the Netherlands. They launched in six new markets in one year and reached a 66% checkout conversion rate.

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Brand di abbigliamento statunitense - Apparel & Fashion

ESW helped a US-based apparel brand expand globally with ecommerce and marketing solutions. The brand faced challenges in cross-border logistics, limited ecommerce experience, and needed strategic ma...rketing support. ESW provided integrated checkout, over 140 payment and currency options, and managed campaigns across key European markets. The partnership led to high checkout conversion rates, successful domestic expansion, and increased in-store sales. ESW's technology and marketing expertise enabled rapid growth and improved customer experience.

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Damiani Group - Consumer Goods

ESW helped Damiani Group grow online orders by 17.5% year over year. Damiani expanded to 36 markets, including the US, Australia, and South Korea, using ESW’s cross-border ecommerce solutions. The co...mpany saw a 17.4% increase in checkout conversion. ESW provided local payment options, efficient logistics, and omnichannel experiences. Damiani won the Netcomm Award 2023 for export and cross-border excellence.

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ESW Features

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  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for ESW

Top Failure Risks for ESW

esw [U.S. Direct E-Commerce Limited] News

Partnership

ESW and Scholl Partner to Accelerate Cross-Border Ecommerce Expansion Across 50+ Markets

ESW, in collaboration with Shopify and Arsenalia, has expanded its partnership with Scholl to enhance Scholl's cross-border ecommerce capabilities across 50+ markets. This partnership leverages ESW's cross-border expertise, Shopify's infrastructure, and Arsenalia's consultancy to streamline Scholl's global DTC operations, enabling rapid market entry and consistent customer experiences.

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Partnership

Shopify Inc (SHOP) Partners With ESW to Help Enterprise Brands

Shopify and ESW have formed a strategic partnership to enhance global e-commerce for enterprise brands. This collaboration enables Shopify users to leverage ESW's expertise in local regulations and compliance across over 200 markets, offering localized shopping experiences and support for fulfillment and customer service. The partnership aims to boost brand flexibility, control, and conversion rates.

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Partnership

ESW to Work with Shopify to Power International Commerce for Enterprise Brands

ESW and Shopify have formed a strategic partnership to enhance international commerce for enterprise brands. This collaboration combines Shopify's ecommerce platform with ESW's cross-border capabilities, enabling brands to scale globally with localized experiences. The solution offers compliance management, risk handling, and revenue localization, tailored to drive conversion and build brand loyalty.

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Partnership

ESW Achieves MACH Certification and Joins the MACH Alliance

ESW has achieved MACH certification and joined the MACH Alliance, supporting open and flexible enterprise technology ecosystems.

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esw [U.S. Direct E-Commerce Limited] Profile

Company Name

esw [U.S. Direct E-Commerce Limited]

Company Website

https://esw.com/

HQ Location

33 Stamford Street, South Bank, London SE1 9LQ, GB

Employees

251-500

Social

Linkedin Twitter

Financials

PRIVATE