ESW Overview

ESW simplifies global e-commerce expansion for businesses aiming to penetrate over 200 international markets. The platform offers localized checkouts, ensuring a seamless shopping experience tailored to each region. This feature reduces cart abandonment and increases conversion rates. ESW also handles delivery and returns, crucial for maintaining customer satisfaction across borders. By leveraging expert strategies, businesses can navigate complex international logistics effortlessly. This makes ESW a valuable tool for e-commerce teams looking to expand their global footprint while minimizing operational complexity.

Use Cases

Customers recommend Direct Marketing, International Marketing, Generation Of New Leads, as the business use cases that they have been most satisfied with while using ESW.

Other use cases:

  • Product Marketing
  • Trust Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using ESW.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

ESW Use-Cases and Business Priorities: Customer Satisfaction Data

ESW, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ESW assists brands in revolutionizing their DTC ecommerce by enhancing control over sales channels and fostering long-term customer relationships. Join the DTC revolution today.

Comprehensive Insights on ESW Use Cases

How efficiently Does ESW manage your Direct Marketing?

Case Studies

Consumer Electronics

CASE STUDY FLIR

FLIR wanted a flexible ecommerce platform to meet the needs of a fast-changing market. They needed a partner to help with a complex enterprise ecommerce migration and global reach. FLIR chose ESW for... their customizable store and quick setup. ESW provided a headless ecommerce solution, multi-language support, and compliance management. FLIR now serves North America and Europe with a seamless customer experience.

Apparel & Fashion

CASE STUDY DSQUARED2

ESW helped DSQUARED2 improve global ecommerce. DSQUARED2 faced slow shipping, low payment success, and customs issues with their old partner. ESW streamlined imports, improved payment processing, and... added ship-from-store. In four months, 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits. Payment success rate rose 4% above industry standards. Conversion rates increased by 8 points. GMV rose 12% from ship-from-store. Customer satisfaction on Trustpilot jumped from 1.5 to 4.

Consumer Electronics

CASE STUDY FLIR

ESW helped FLIR migrate to a new ecommerce platform. FLIR needed a fast, flexible solution for global expansion. ESW delivered a headless ecommerce system with multi-language support and compliance f...eatures. The platform integrated with FLIR’s ERP, CMS, and e-store. FLIR now serves North America and Europe with a seamless customer experience. The ESW team provided quick support and handled complex regulatory needs.

Consumer Goods

CASE STUDY Damiani Group

Damiani wanted to grow its global ecommerce presence. They needed a partner to help manage online sales in many countries. ESW provided localised checkout, payments, and logistics in over 36 markets.... Damiani saw a 17.5% increase in orders and a 17.4% rise in checkout conversion rates. They also won an award for export and cross-border excellence.

Apparel & Fashion

CASE STUDY Global Athletic Apparel Brand

A global athletic apparel brand wanted to grow its business in new countries. They needed help to make shopping easy for customers everywhere and to handle more orders. ESW gave them special ecommerc...e tools for checkout, delivery, returns, and payments. The brand saw a 33% increase in international sales in Q3. They had over 5,000 gift card redemptions worth €440,000. Their repeat customer rates were 62% in the Czech Republic and 60% in the Netherlands. They launched in six new markets in one year and reached a 66% checkout conversion rate.

CASE STUDY Damiani Group

ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to grow in new markets and needed a partner for cross-border online retail. ESW provided localized checkout, efficient de...livery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.

ESW Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.83/5

Read Reviews (8)
Analytics

3.40/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.83/5

Read Reviews (8)
Analytics

3.40/5

Read Reviews (3)

Software Failure Risk Guidance

?

for ESW

Top Failure Risks for ESW

esw [U.S. Direct E-Commerce Limited] News

Partnership

ESW Achieves MACH Certification and Joins the MACH Alliance

ESW has achieved MACH certification and joined the MACH Alliance, supporting open and flexible enterprise technology ecosystems.

Executive

ESW Appoints Tonia Luykx as Chief Revenue Officer

ESW appoints Tonia Luykx as Chief Revenue Officer to drive enterprise growth and expand its client roster. Luykx, former CRO of Xeneta and Head of Amazon Pay Ireland, will work from ESW's Dublin headquarters, reporting to CEO Eric Eichmann.

Cracking the Logistics Code for Brands Selling in Asia

In today’s global market, the opportunity for brands to expand into Asia is immense. With its booming economies and growing middle class, Asia represents a goldmine for businesses. However, navigating the logistics landscape in this diverse region can be a daunting task. Understanding these challenges is crucial for ensuring smooth operations and keeping your customers […]

The post Cracking the Logistics Code for Brands Selling in Asia appeared first on ESW.

Streamlining Ecommerce Expansion with a DTC Partner

The global ecommerce landscape is full of opportunities for businesses to broaden their horizons beyond domestic borders. However, venturing into the international market presents a myriad of challenges—from navigating complex logistics to ensuring a seamless customer experience across diverse cultures.  One of the easiest ways to streamline ecommerce expansion (and set your brand up for […]

The post Streamlining Ecommerce Expansion with a DTC Partner appeared first on ESW.

esw [U.S. Direct E-Commerce Limited] Profile

Company Name

esw [U.S. Direct E-Commerce Limited]

Company Website

https://esw.com/

HQ Location

33 Stamford Street, South Bank, London SE1 9LQ, GB

Employees

251-500

Social

Financials

PRIVATE