EvantoDesk Overview
EvantoDesk enhances customer service operations with its straightforward help desk software. Designed to manage customer emails efficiently, this platform supports businesses in delivering exceptional service. By streamlining email processing, EvantoDesk allows teams to focus on resolving customer issues promptly, thus improving productivity and customer satisfaction. This tool is trusted across various industries, emphasizing its adaptability to different business needs. A notable feature includes its ability to handle high volumes of customer inquiries without compromising response time, making it an essential asset for businesses aiming to maintain high service standards.
Use Cases
Customers recommend Knowledge Management, Workflow Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using EvantoDesk.
Business Priorities
Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using EvantoDesk.
EvantoDesk Use-Cases and Business Priorities: Customer Satisfaction Data
EvantoDesk works with different mediums / channels such as Website. User Generated Content. Blogs etc.
EvantoDesk's features include Ticketing, Alerts: Popups & Notifications, Widgets, etc. and EvantoDesk support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also EvantoDesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The system can be integrated with existing websites and offers a range of plugins including forums, knowledge base, and..." Peer review
EvantoDesk, Giva, Zoom Virtual Agent, Helpspot, Helprace, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
EvantoDesk offers simple help desk software to enhance customer service. Quality support is crucial for business growth.
Popular Business Setting
for EvantoDesk
Top Industries
- Food & Beverages
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
EvantoDesk is popular in Food & Beverages, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business,
Comprehensive Insights on EvantoDesk Use Cases
How can EvantoDesk optimize your Knowledge Management Workflow?
What Are the key features of EvantoDesk for Workflow Management?
What solutions does EvantoDesk provide for Customer Feedback Management?
What Are the key features of EvantoDesk for Helpdesk Management?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well EvantoDesk solved their Help Desk needs. Cuspera uses 196 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used EvantoDesk for knowledge management and workflow management
EvantoDesk Competitors
EvantoDesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for EvantoDesk
Top Failure Risks for EvantoDesk
EvantoDesk, Inc. Profile
Company Name
EvantoDesk, Inc.
Company Website
https://evantodesk.com/HQ Location
Employees
02-10
Social
Financials
NA
