Evatic Overview

Asolvi offers a suite of industry-leading field service management software solutions designed to meet high industry standards. Their tools are crafted to simplify service management for businesses across various industries. For example, Evatic and Tesseract streamline scheduling and dispatching tasks, ensuring timely service delivery. Vantage Online supports inventory management, keeping track of parts and supplies effortlessly. Users appreciate the mySalesDrive feature for its sales optimization capabilities, making it easier to manage customer relationships and close deals. The software's adaptability allows it to cater to diverse sectors, such as security with Alarm Master and facilities management with Winserv. Asolvi's comprehensive portfolio offers tailored solutions, enhancing operational efficiency and decision-making for service teams.

Use Cases

Customers recommend Helpdesk Management, Contract Management, Sales Call Management, as the business use cases that they have been most satisfied with while using Evatic.

Other use cases:

  • Measuring Customer Satisfaction
  • Rating And Review Management
  • Billing And Invoice Management
  • Cross Selling
  • Upselling
  • Digital Signature
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Evatic.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
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Evatic Use-Cases and Business Priorities: Customer Satisfaction Data

Evatic works with different mediums / channels such as Phone Calls.

Evatic, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Evatic is a multi-functional cloud software designed for remote-first service management. It helps save time, reduce costs, and boost profits.

Comprehensive Insights on Evatic Use Cases

How can Evatic enhance your Contract Management process?

Case Studies

Consumer Electronics

CASE STUDY XOS UK

Vantage Online helped XOS UK, a Xerox reseller, move from Service Accent to a faster, cloud-based system. The upgrade made work easier with fewer clicks and more automation. XOS UK now gets live anal...ytics and better reporting. Integration with their data collection agent speeds up billing. Remote access is simple, letting technicians help customers from anywhere. The new system supports company growth and better service.

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Manufacturing

CASE STUDY Welbilt

Asolvi’s Tesseract helped Welbilt automate service call logging, saving 825 hours a year. The system integrated with their ERP, cutting stocktaking from three days to just a few hours. Engineers now ...manage parts and requests electronically, speeding up daily work. Scheduling with Diary Assist reduced planning from a day to an hour. Welbilt improved response times by 20% and now achieves a 96% first-time fix rate.

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Manufacturing

CASE STUDY Deutz AG — UK Branch

Tesseract by Asolvi helped Deutz AG — UK Branch manage field service operations across the UK. The company faced challenges with outdated software and inefficient job allocation. Tesseract provided r...eal-time access to engine history, automated parts ordering, and improved engineer allocation. Engineers now complete job reports faster and have better access to information. The solution increased efficiency and improved first-time fix rates for Deutz's service team.

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Food & Beverages

CASE STUDY Meiko UK Ltd

Tesseract by Asolvi helped Meiko UK Ltd manage 35,000 service calls a year. Meiko replaced an old system that lacked live data, stock control, and quoting tools. Tesseract automated stock replenishme...nt, invoicing, and preventative maintenance scheduling. The quoting tool saves salespeople 10-15 minutes per quote. Reporting is now easier with built-in, customizable reports. Meiko’s engineers and office staff have better tools to maintain customer machines.

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Information Technology and Services

CASE STUDY Remtek Systems Ltd

Tesseract helped Remtek Systems Ltd automate their business and improve efficiency. Remtek reduced their processes from 50 to 15 using Tesseract. The mobile app gave engineers more flexibility and au...tonomy. Tesseract eliminated the need for separate GPS devices, saving costs. Automation and reporting features led to further efficiency gains. Remtek plans to expand their use of Tesseract, especially in mobile.

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Information Technology and Services

CASE STUDY Anglotech

Vantage Online helped Anglotech manage rapid growth and acquisitions. Anglotech needed a flexible, scalable solution for integrating new companies and automating processes. They chose Vantage Online ...for its industry fit, advanced features, and strong reporting. Remote training worked well, letting staff revisit sessions and learn advanced tools. Anglotech can now easily integrate future acquisitions and improve efficiency across locations.

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Evatic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.34/5 ★

Read Reviews (3)
Analytics

3.32/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.34/5 ★

Read Reviews (3)
Analytics

3.32/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Evatic

Top Failure Risks for Evatic

Asolvi Profile

Company Name

Asolvi

Company Website

https://www.asolvi.com/

HQ Location

Reimersholmsgatan 33, Stockholm, Stockholm County 117 40, SE

Employees

51-100

Social

Linkedin Twitter

Financials

PRIVATE