everything HelpDesk Overview
GroupLink tackles the common challenges of managing customer support and internal queries with its everything HelpDesk solution. This platform simplifies incident tracking and workflow processes, making it easier for organizations to handle customer interactions and internal requests. By providing a centralized system for managing support tickets, GroupLink ensures that queries are addressed efficiently, reducing response times and improving customer satisfaction. Its integration capabilities allow seamless data flow between different systems, enhancing the overall support experience. GroupLink is particularly beneficial for businesses looking to streamline their help desk operations and maintain high service standards.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using everything HelpDesk.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using everything HelpDesk.
everything HelpDesk Use-Cases and Business Priorities: Customer Satisfaction Data
everything HelpDesk works with different mediums / channels such as E-Mail. and Phone Calls.
everything HelpDesk's features include Ticketing, Dashboard, Feedback Surveys, etc. and everything HelpDesk support capabilities include 24/7 Support, Chat Support, Email Support, etc. also everything HelpDesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Of course it ain't no Topdesk, but that's also very visible in the price i believe (manager does the contracts & payments..." Peer review by Jasper van Zuijlen, Consumer Goods
everything HelpDesk, iSupport, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Everything HelpDesk® is a mobile, web-based, user-friendly solution for incident tracking and workflow management. Its implementation increases departmental effectiveness.
Popular Business Setting
for everything HelpDesk
Top Industries
- Consumer Goods
- Education
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
everything HelpDesk is popular in Consumer Goods, Education, and Information Technology And Services and is widely used by Enterprise, and Mid Market,
everything HelpDesk Customer wins, Customer success stories, Case studies
Why is everything HelpDesk the best choice for Helpdesk Management?
What makes everything HelpDesk ideal for Workflow Management?
What benefits does everything HelpDesk offer for Customer Feedback Management?
11 buyers and buying teams have used Cuspera to assess how well everything HelpDesk solved their Help Desk needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used everything HelpDesk for helpdesk management and workflow management
everything HelpDesk Competitors
everything HelpDesk Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for everything HelpDesk
Overall Risk Meter
Top Failure Risks for everything HelpDesk
GroupLink Corporation Profile
Company Name
GroupLink Corporation
Company Website
http://grouplink.com/HQ Location
563 W 500 S, Suite 400, Bountiful, UT 84010, US
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