Evolve IP Overview
Evolve IP provides cloud desktop solutions, integrating essential productivity tools into a secure platform. IT professionals are supported to enhance the future of work.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Call Recording, as the business use cases that they have been most satisfied with while using Evolve IP.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Evolve IP.
Evolve IP Use-Cases and Business Priorities: Customer Satisfaction Data
Evolve IP works with different mediums / channels such as Phone Calls. Video. Chat etc.
Evolve IP's features include Feedback Surveys, Recording, and Personalization. and Evolve IP support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Evolve IP analytics capabilities include Analytics, and Custom Reports.
Reviews
"...If one call center location goes dark, we don t have to rely on just one location, calls can bounce from one branch office to the next...." Peer review by Michael Hirt, VP Information Systems, Credit Union 1
Peer review evidence (same sources as the product rating summary)
"...We had 200+ users, plus our contact center supporting members and clients all over the country, move to the new platform overnight with minimal disruption!..." Peer review by Nathan Holman, Vice President of IT, RXBenefits
"...Evolve IP is the Only Provider that Integrates Business Collaboration with Vital Enterprise Voice Features. ..." Collaboration, Contact Center, and Workspaces
"...Not only will phone functionality continue to work, with calls fielded to mobile devices, but our associates will also have access to the call recordings even in the event of a power outage at our location...." Peer review by Christopher Goering, CPBI, Application Development Director, Focus Forward
Evolve IP, Acquire™, Nextiva, Aircall.io, InteliWISE Live Chat, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Evolve IP
Top Industries
- Non-Profit Organization Management
- Insurance
- Financial Services
Popular in
- Mid Market
- Small Business
- Enterprise
Evolve IP is popular in Non-Profit Organization Management, Insurance, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.
Evolve IP Customer wins, Customer success stories, Case studies
What makes Evolve IP ideal for Helpdesk Management?
What Are the key features of Evolve IP for Collaboration?
How can Evolve IP enhance your Engagement Management process?
Why is Evolve IP the best choice for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Evolve IP solved their Contact Center Software needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Real Time Audio and Video Conferencing in DaaS
Peers used Evolve IP for helpdesk management and collaboration
Evolve IP Competitors
Evolve IP Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (31) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (31) |
Software Failure Risk Guidance
?for Evolve IP
Overall Risk Meter
Top Failure Risks for Evolve IP
Evolve IP, LLC. News
Evolve IP outlines partner growth ambitions
Evolve IP is focusing on expanding its partner ecosystem under the leadership of Alex Finn, the new global sales director. The company aims to enhance partnerships and drive growth through innovative cloud communication solutions. A key strategy includes leveraging its partnership with Talkdesk to strengthen its presence in the CCaaS market, targeting sectors like healthcare and hospitality.
ATSG and Evolve IP announce combination | Microscope - ComputerWeekly.com
ATSG and Evolve IP are merging to combine their services and technologies, aiming to enhance offerings for clients.
ATSG and Evolve IP Announce Strategic Combination to Create a Leading, Scaled IT Managed Services Provider - PR Newswire
ATSG and Evolve IP are joining forces to become a major IT managed services provider.
New partner for EvolveIP - TECHNOLOGY RESELLER
EvolveIP has partnered with a new company to enhance its services.
Evolve IP, LLC. Profile
Company Name
Company Website
https://www.evolveip.net/HQ Location
Wayne, PA
Employees
51-100
Social
Financials
SERIES A
