Evolve IP Overview

Evolve IP provides cloud desktop solutions, integrating essential productivity tools into a secure platform. IT professionals are supported to enhance the future of work.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Call Recording, as the business use cases that they have been most satisfied with while using Evolve IP.

Other use cases:

  • Engagement Management
  • Communication Management
  • Contact List Management
  • Customer Feedback Management
  • White Labeling
  • Lead Qualification: Technographic
  • Rating And Review Management
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Evolve IP.

Other priorities:

  • Launch New Products
  • Improve Stakeholder Relations
  • Improve Visibility
  • Increase Sales & Revenue
See all business priorities See less business priorities

Evolve IP Use-Cases and Business Priorities: Customer Satisfaction Data

Evolve IP works with different mediums / channels such as Phone Calls. Video. Chat etc.

Evolve IP's features include Feedback Surveys, Recording, and Personalization. and Evolve IP support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Evolve IP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The call center functionality is wonderful and there are a slew of features available for most environments...." Peer review by lane p., Service Desk Manager, Internet

Evolve IP, Callstats.io, Aircall.io, Toky, InteliWISE Live Chat, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Evolve IP

Top Industries

  • Non-Profit Organization Management
  • Insurance
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Evolve IP is popular in Non-Profit Organization Management, Insurance, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Evolve IP Use Cases

How efficiently Does Evolve IP manage your Helpdesk Management?

Why is Evolve IP the best choice for Collaboration?

How can Evolve IP optimize your Engagement Management Workflow?

How does Evolve IP facilitate Communication Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Evolve IP solved their Contact Center Software needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Evolve IP case study
Hospital & Health Care
Hospital & Health Care
CASE STUDY Wellsboro Small Animal Hospital

Customer, Wellsboro Small Animal Hospital, improved operations using Evolve IP's Enterprise Solutions.

Read More

Video

Real Time Audio and Video Conferencing in DaaS

Video Thumbnail
lightning

Peers used Evolve IP for helpdesk management and collaboration

Evolve IP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (10)
Custom Reports

3.83/5 ★

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (10)
Custom Reports

3.83/5 ★

Read Reviews (31)

Software Failure Risk Guidance

?

for Evolve IP

Overall Risk Meter

Low Medium High

Top Failure Risks for Evolve IP

Evolve IP News

New partner for EvolveIP - TECHNOLOGY RESELLER

EvolveIP has partnered with a new company to enhance its services.

22/10/2024 - source

F&M Telecommunications joins Evolve IP's partner network - IT Europa

F&M Telecommunications has become a partner of Evolve IP, joining its partner network.

06/08/2024 - source

Evolve IP Feeds

ATSG and Evolve IP announce combination | Microscope - ComputerWeekly.com

ATSG and Evolve IP are merging to combine their services and technologies, aiming to enhance offerings for clients.

03/11/2024 - source

ATSG and Evolve IP Announce Strategic Combination to Create a Leading, Scaled IT Managed Services Provider - PR Newswire

ATSG and Evolve IP are joining forces to become a major IT managed services provider.

30/10/2024 - source

Evolve IP Profile

Company Name

Evolve IP

Company Website

https://www.evolveip.net/

HQ Location

Wayne, PA

Employees

51-100

Social

Financials

SERIES A