Exelysis Contact Center Overview
Exelysis-contact-center is a unified platform designed for contact centers. Exelysis streamlines communication and enhances customer service efficiency.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Call Recording, as the business use cases that they have been most satisfied with while using Exelysis Contact Center.
Business Priorities
Build Brand Awareness and Improve ROI are the most popular business priorities that customers and associates have achieved using Exelysis Contact Center.
Exelysis Contact Center Use-Cases and Business Priorities: Customer Satisfaction Data
Exelysis Contact Center works with different mediums / channels such as Phone Calls.
Exelysis Contact Center's features include Recording. and Exelysis Contact Center support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Exelysis Contact Center analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The features that we got with Exelysis are quite impressive (live call monitoring, live call whispering and the full statistics of the inbound and outbound calls)...." Peer review by Emil H.
Exelysis Contact Center, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Exelysis Contact Center
Top Industries
- Financial Services
- Computer Software
- Banking
Popular in
- Mid Market
- Small Business
Exelysis Contact Center is popular in Financial Services, Computer Software, and Banking and is widely used by Mid Market, and Small Business,
Comprehensive Insights on Exelysis Contact Center Use Cases
What Are the key features of Exelysis Contact Center for Helpdesk Management?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Exelysis Contact Center solved their Contact Center Software needs. Cuspera uses 159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Exelysis Contact Center for helpdesk management and tracking & monitoring communications
Exelysis Contact Center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Exelysis Contact Center
Top Failure Risks for Exelysis Contact Center
Exelysis Profile
Company Name
Exelysis
Company Website
https://www.exelysis.com/HQ Location
London
Employees
11-50
Social
Financials
NA
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