Extensiv Overview

Extensiv enhances fulfillment processes for 3PLs and brands by integrating software solutions with strategic partnerships. This platform supports seamless operations and efficiency within e-commerce, tailoring solutions to meet the specific needs of logistics teams. By fostering collaboration between brands and third-party logistics providers, Extensiv facilitates mutual growth and operational harmony. Users benefit from streamlined workflows that adapt to the complexities of omnichannel fulfillment, ensuring that businesses can meet demand across various sales channels. The software is designed to simplify the management of logistics tasks, making it an essential tool for those navigating the challenges of e-commerce fulfillment.

Use Cases

Customers recommend Helpdesk Management, Order Management, Workflow Management, as the business use cases that they have been most satisfied with while using Extensiv.

Other use cases:

  • Forecasting
  • Offer Management
  • Account Management
  • Training & Onboarding
  • Relationship Management
  • Lead Management
  • Capturing Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Extensiv.

Other priorities:

  • Improve Stakeholder Relations
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Extensiv Use-Cases and Business Priorities: Customer Satisfaction Data

Extensiv works with different mediums / channels such as Website.

Extensiv's features include Alerts: Popups & Notifications. and Extensiv support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Extensiv analytics capabilities include Custom Reports, and Analytics.

Reviews

"It connects directly to our marketplaces. We can manage the orders within [Extensiv's] environment and then pass them along to the warehouses seamlessly. The return that we got from such an easy setup is immense." - Mike M

Peer review evidence (same sources as the product rating summary)

"...Jose L. Help Desk Systems Admin. ..." CartRover Integration Solutions
"...All of the standardized orders are then sent to your fulfillment center, shipping software, order management system, or warehouse management system automatically...." CartRover Integration Solutions
"...Other workflows may be available depending on your specific cart and OMS/WMS functionality:..." Take the Tour

Extensiv, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Extensiv simplifies ecommerce integrations to automate and streamline online orders. Extensiv Integration Manager offers a cost-effective solution for managing orders from a single platform.

Popular Business Setting

for Extensiv

Top Industries

  • Retail
  • Consumer Goods
  • Hospitality

Popular in

  • Small Business
  • Mid Market

Extensiv is popular in Retail, Consumer Goods, and Hospitality and is widely used by Small Business, and Mid Market,

Extensiv Customer wins, Customer success stories, Case studies

What solutions does Extensiv provide for Order Management?

Why is Extensiv the best choice for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Extensiv solved their E-Commerce Software needs. Cuspera uses 2885 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

CUSTOMERS TESTIMONIALS
Extensiv testimonial

Mike M

Director of Operations

Loot Crate

It connects directly to our marketplaces. We can manage the orders within [Extensiv's] environment and then pass them along to the warehouses seamlessly. The return that we got from such an easy setup is immense. Testimonial By Mike M
Extensiv testimonial

Justin A

COO and Co-founder

Tushy

When I say it was one of the best decisions we've made in the past year, it's because we knew we were making a decision in anticipation of growth. Testimonial By Justin A
Extensiv testimonial

Dan F

Co-Founder

Captech Logistics

We were never concerned about growth—partnering with Extensiv made that easy for us. Testimonial By Dan F
CUSTOMERS TESTIMONIALS
Extensiv testimonial

Mike M

Director of Operations

Loot Crate

It connects directly to our marketplaces. We can manage the orders within [Extensiv's] environment and then pass them along to the warehouses seamlessly. The return that we got from such an easy setup is immense. Testimonial By Mike M
Extensiv testimonial

Justin A

COO and Co-founder

Tushy

When I say it was one of the best decisions we've made in the past year, it's because we knew we were making a decision in anticipation of growth. Testimonial By Justin A
Extensiv testimonial

Dan F

Co-Founder

Captech Logistics

We were never concerned about growth—partnering with Extensiv made that easy for us. Testimonial By Dan F
 

Nomad Goods - Consumer Electronics - Small

Santa Barbara, USA

Extensiv helped Nomad Goods solve inventory management problems as they grew from a Kickstarter launch to a global brand. Before Extensiv, the team struggled with spreadsheets and miscommunications. ...Extensiv provided a single platform for managing inventory across multiple warehouses and sales channels. After switching, Nomad Goods saw a 14.6% increase in Shopify order volume and a 125% increase in Amazon orders. The team now spends more time on product innovation and less on manual operations.

 

Quality Distribution - Transportation/Trucking/Railroad - Medium

Sandy, USA

Extensiv 3PL Warehouse Manager helped Quality Distribution automate its warehouse operations. The company replaced a 20-year-old manual system, saving $100K per year and reducing labor by 40%. Automa...tion doubled their customer base from 50 to over 100. Revenue grew 35% year over year. Quality Distribution now enjoys 99.9% inventory accuracy and faster, scalable workflows.

 

Netrush - Transportation/Trucking/Railroad - Medium

Vancouver, USA

Netrush used Extensiv to replace a complex, code-heavy warehouse management system. They automated routine warehouse tasks, saving over 55 hours each week. Order volume increased by 60% after switchi...ng to Extensiv. Real-time inventory visibility and no-code processes helped Netrush scale faster. The solution connected B2B, DTC, ecommerce, and robotics for seamless fulfillment.

 

Loot Crate - Consumer Goods - Medium

Los Angeles, USA

Extensiv Order Manager helped Loot Crate fix delays and errors caused by their old ERP system. The new system automated workflows and gave real-time inventory visibility. Loot Crate doubled their pro...duct lines and SKUs after switching. Human errors dropped and orders shipped faster. The team saved money and improved customer satisfaction with better data and faster fulfillment.

 

Evobox - Transportation/Trucking/Railroad - Small

USA

Extensiv helped Evobox, a 3PL warehousing company, save over 300 hours each month for warehouse employees. Evobox unified order management, inventory, shipping, and reporting on one platform. They re...duced software issues and warehouse downtime. The switch to Extensiv generated $10,000 in extra monthly revenue. Evobox also saved $50,000 yearly by not hiring temporary staff during busy seasons.

 

Caskata - Consumer Goods - Small

USA

Extensiv helped Caskata automate order management, saving 96 days per year. Caskata moved from manual processes and disparate systems to a single platform. They now manage 80% of their business with ...Extensiv. The solution connects channels, centralizes inventory, and automates financial tasks. Caskata can scale without hiring and has happier customers.

Extensiv Network Manager | 4PL Software

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Extensiv

What is Extensiv used for?

Extensiv is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Order Management and Workflow Management .

Who uses Extensiv?

Extensiv is used by Retail, Consumer Goods and Hospitality among other industries.

What are Extensiv alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Extensiv.

Where is Extensiv located?

Extensiv is headquartered at 510 N. Milpas St. Santa Barbara, CA, 93103.
lightning

Peers used Extensiv for helpdesk management and order management

Extensiv Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (1)
Custom Reports

3.72/5 ★

Read Reviews (207)
Analytics

3.36/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (1)
Custom Reports

3.72/5 ★

Read Reviews (207)
Analytics

3.36/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Extensiv

Overall Risk Meter

Low Medium High

Top Failure Risks for Extensiv

Extensiv. News

M&A

Descartes Systems Group acquires Extensiv | Logistics Manager

Descartes Systems Group has acquired Extensiv, enhancing its warehouse and inventory management capabilities. This acquisition strengthens Descartes' position in the 3PL and ecommerce fulfillment market by integrating Extensiv's AI-driven solutions for inventory, order, and fulfillment management. The merger aims to offer logistics service providers a comprehensive technology platform, reducing reliance on multiple vendors.

M&A

Descartes Adds AI Warehouse Technology With $120 Million Extensiv Deal

Descartes Systems Group has acquired Extensiv for $120 million to enhance its warehouse management and fulfillment capabilities. This acquisition integrates Extensiv's AI-driven technology, which connects inventory and fulfillment data across various channels, into Descartes' logistics platform. The move aims to leverage operational data for AI applications, enabling logistics providers to automate supply chain decisions and scale operations efficiently.

M&A

Descartes Systems Group acquires Extensiv | Logistics Manager

Descartes Systems Group has acquired Extensiv to enhance its warehouse and inventory management capabilities, expanding its reach into the 3PL and ecommerce fulfillment market. Extensiv's solutions for inventory, order, and fulfillment management will integrate with Descartes' existing logistics services, offering a comprehensive technology platform for logistics service providers.

M&A

Descartes buys Extensiv, inking its second deal in 2 weeks - TT - Transport Topics

Descartes Systems Group is acquiring Extensiv for $120 million to enhance its warehouse management and e-commerce fulfillment capabilities. This acquisition, Descartes' fourth in 2026, will expand its portfolio for third-party logistics providers, offering improved inventory management and fulfillment intelligence.

Extensiv. Profile

Company Name

Extensiv.

Company Website

https://www.extensiv.com/

HQ Location

510 N. Milpas St. Santa Barbara, CA, 93103

Employees

1-10

Social

Financials

PRIVATE